The hotel is more hype now, than anything. Just living on past glories. They need to improve on their parking arrangements. The handwritten slip that is used by them belittles a hotel of their size. They need to pay more attention to details on how their facilities are run.
This is very much an excuse of a 4 star hotel (which begs the question how) . The staffs needed to be told what to do. No provisions to charge your device if you don’t have the traditional 3 way plug. You can’t have your mums sweet home made meal heated for you just because you didn’t purchase it from their restaurant . You have to pay out of pocket to have any documents printed. No value for money spent . Very sad to experience , definitely not coming back .
The restrooms are great. The conference hall on the first floor is also perfect for small gatherings, very good lighting that can be controlled based on mood. The kitchen has great food and the tea tastes fresh in the mornings. Im not sure how it tastes later in the day though. I only have an issue with parking. It gets a little tight when theres an overflow of guests. Beautiful ambience in general! Loved it!
Nice Environment, services are top notch. They also serve a very delicious continental and local dishes. Overall Good Facilities.
Lovely, lovely, lovely. Service is superb, room is welcoming and comfortable, coffee was great downstairs, bed is just right, ac is cool/cold enough, all positive.
Its got quite a welcoming ambience. With beautiful and well lit halls. They did quite a great job at managing space which they seem not to have excess of. The staff are quite professional and welcoming too.
Hmmm where do I start from? Service was excellent, the bed and pillows very comfy almost like it swallows you up, I loved it. Breakfast buffet was amazing went several rounds. Ohhhhh Yh the staff are amazing and kind and very helpful. I enjoyed my stay and would totally do it again.
The room was good, it already had neat towels, shower cap, bottle water and cup for rinsing. Basic supplies were available without your request.The breakfast was delicious, it was enough to last you till 5:00pm even if you are very active.It is a good place to lodge. Ill lodge with my family again.
This hotel provides service of world class standard. The rooms are of great standards, the lobby is always well taken care of of, the elevators are always working well and the staff are courteous. The gym is great, swimming pool is awesome and the location of the pool is unique and exciting. The food is great.
Superb customer service, lovely and welcoming environment. Laudable security and safety protocols. Not forgetting the tasty local and continental buffet.
Best of the worst. Terrible mildew smell on some floors and in lobby, some food is good, stay away from club sandwich for sure, but man the baked goods are delicious, especially the chicken pie. It would be nice if they got rid of the mildew. Good service, but some communication difficulties have caused undesirable outcomes, so be absolutely sure that you are understood properly when asking for something.
Staff are polite and helpful. Clean amenities.
Went for an event.....So i only entered the Sun hall on the first floor and the reception room which has a lot of space for sitting. The reception room also has a cafe, Overall four points, from my experience is a big and beautiful hotel. Security is also good.
Loved the food and breakfast ( Buffet style). The rooms have a decent ambience as well. Theres also in house entertainment at the roof top in the evenings especially on the weekends. So its a good choice for a weekend getaway. Pricing is average.
Sound hospitality... HSE is top notch
Serene environment and trust me they got good food 😋
Lovely ambience. And the Chef was so nice gave my little girl ice cream after dinner
A four star hotel located at Plot 9/10 block 2 Oniru Chieftancy Estate, Victoria Island Lagos. Ample packing space, very neat environment, Suites and executive rooms with world class conference rooms.
After my first review of this place, I have done in a second time to properly spend time and review the place. I spent a considerable time and I feel it’s worth the time and money spent. However, staff like any other social amenities need to understand that it is about the customers and not their wretched self. Inasmuch as I would have loved to rate the place higher, the staff factor is a major issue businesses need to solve.We need to learn how to serve every customer irrespective of the colour of their skin.
Beautiful hotel and warm staff members. The breakfast is great as well.
I love this hotel having stayed there a few times. A English breakfast is one of the ways I judge hotels, and they do a fairly decent job serving a fair selection of items.The rooms are decent and their perimeter and internal security are top notch.
A. Very beautiful hotel indeed, equipped with professional amenities and customer service.
Great room service. Amazing rooms, very neat.
Known this location since 2011 and it has remained a local standard. However its Mgt now needs to do more to keep up with the new standard in the city....
Great for family brunch. Delicious food, good service. Chef hovering to make sure guests were happy last Sunday 👍🏽
It a fantastic place to be,I really love d place I will also to recommend the place to others,it home away from home
Beautiful place, the location is awesome. If you are looking for a hotel that is not noisy, then Four Point Hotel is a place to be
Ambience is fantastic. Staff are great, Food is great. The location is very good.
All those confused task force had started using korokpe after all that happened during end SARS, police monitoring unit should focus on that four points Sheraton hotel.
Very cool place to stay. Serene environment with security
Nice food. Nice rooms. Nice rooftop lounge, good music. Serene environment
The hotel is well built, looks very inviting from outside. Didnt spend the night there cos its quite expensive but I did use the rest room which is well maintained. They also have two ATM machines in the lobby. Looks like a place where guests are taken care of while there.
Nice environment, quality service and decent meals
Well located hotel within the Oniru axis of Lagos. a Marriot Bonvoy member hotel. Food is fantastic and, for that alone you can give 5 star, though expensive. However, there are no Porters to help with luggage movement, if you come with final destination luggage, you are on your own, Illumination in the room was poor and, being an old facility, though somehow well kept, the stench of stale is sometimes over powering.
All covid-19 protocols duly observed, functional lift 247 plus maximum security. Clock-round electrification and beautiful lighting youd love!
A five star hotel, top of its class.
The hotel is facing dilapidating conditions. Most staff were friendly but they didnt seem to have sufficient training to handle guests. Carpets and elevators especially buttons werent clean. The shower cap in my room had been used and returned to the container. Hot water only worked after I sought help from maintenance and even then the repair man didnt seem to know his left from right side. The safe in my room didnt work. I think the battery needed to be replaced. No one fixed it while I was there so I had no place to store my valuables. The AC on my room wont stop working or increase above 18 degrees hence the room was very uncomfortable. The noise level in my room was awful as there was a church service held on Sunday morning near my room and it could easily be heard from my room. They need noise proof halls if theyre going to give out rooms within earshot of event halls. You couldnt call the front desk because one is placed on hold as the call routes through their central automated call system and it takes several minutes to get a live response. The gym wasnt working but that is forgivable as maintenance is sometimes needed but what was odd was they couldnt tell when the work they needed done would be completed. The guard outside the elevator in the lobby asked if I spent the night at the hotel one morning and requested I fill in a visitors register. I guess he was unused to seeing a female take the hotel room and believed I must have spent the night there with a male guest. Insulting insinuation but only one of a long list of disappointments at a once fine establishment. The breakfast is still good and is the only thing Id recommend. Not worth the cost.
Top Scale, Nice And Serene environment, good for relaxation, Holidaying and business meeting
Nice get-away place to chill after weekly stress or hustle.
Excellent arena, workers are very friendly,meal too very nice and very affordable
Nice place to Lodge. Well coordinated and free from Noise.
Food was great, conference room was very comfortable.
Alright I loved this place! Very cool way of checking you in especially in this Covid Era. You wash your hands first, you then drop your belongings in a tray then you get checked.The halls are pretty small but it looked good. You get a free newspaper any day you visit, plus you have guys to help you all around as you visit the place.
Its a very good place to be. Very neat. Security is perfect. Restaurant 🍴 is superb
I spent 4nights here. Pretty okay but I wasnt pleased with the use of Bath tub in their bathroom. I hard to use so much force to close my room door otherwise it remains unlocked. Rm (418). I loved their breakfast buffet and their staff very courteous and accommodating.
The view from top floor, the pool, the rooms, the balcony its well put together for maximum comfort. I love it!
I absolutely loved the hotel. I would recommend it to anyone and everyone.
The service sucks lately. Our last time was great but this time around it wasnt so great. Had to to repeatedly ask them to clean our room, some indoor infrastructure were bad like the (empty) mini bar, the wall cabinet, etc.
A beautiful hotel to lodge in. Great scenery, excellent food.
Serene area, very exclusive and well organized..... Mostly for the elites
Lovely place...they said it is a 5 star hotel
Lovely place though I didn’t pass the night there but their pastry was really nice, good customer service from the entrance.
The place is a world class hotel.Very Administrative and friendly
Spacious rooms. Modern design. Polite staff. Its a dream come true.
Very security conscious, good ambiance. A place to stay if you can afford it
The ambience is as serene. I had a meeting and the smell of coffee and the pastries were just the right strategy incentive I needed. Its my first time there since covid and it is great to see the covid rules being enforced.
Four points by Sheraton Lagos is a beauty to behold! It might not be beauty at first sight but please wait until you get inside. Rooms are comfy, neat and spacious. Oh you will be delighted because their various kinds of food is sweet to the taste buds. Everything you want in an hotel/guest house is readily available.
Under renovation..Bur cool place
The ambience of this classic hotel is awesome. From the entrance to the seating area down to the restaurants and bars area is a good sight. Members of staff are well trained and are readily available to help out always. I highly recommend this hotel to anyone looking for a peaceful, secure and serene place to cool off.
The restaurant is beautiful and the staff are very friendly. I had a lovely experience and took nice pictures at the car park ☺
This is a business hotel which means theur prices are more expensive during the weekends and affordable durung the weekends. Lovely ambience and quite serene. Not for the middle class i must say.
I loved every bit of staying here. From the state-of-the-art technology, to the warm greetings of the staff. Its a place Ill surely visit again.
One of the best hotels Ive been to.
Great time out with the fam.. Should be back soon
Beautiful 🥰 spacious car park with tight security, nice place for your Honey moon
Nice ambience. Great place. Quiet
Courteous staff, neat and clean environment. Good food and well organised hotel
Centrally located between Victoria Island and Lekki....top notch services..
The elevator view is enticing. I attended the church service and that was good too.Hotel service (staff) is top notch.
Good value for money.I particularly enjoyed the ambience and the staffs professionalism.
Its a very big Hotel located just before Access Towels, there food is good, u can also book them online for ur reservation.
They do Sunday church service and the place is too noisy from ground floor all the way up. No board meeting room and can’t even have a discussion with guests at the lounge.But they have excellent service staff at the front desk and guest services was quite efficient.
Cool a nice place to be, serene Environment and its security its reliable
Very cool place if you have your doe
You know this is confirm no need to talk too much
Very very good time spent there. The attendants are polite and polished.
Not sufficient parking space if you want to host an event in any of the halls.
I expected a four star service but it was well below standard. As part of the Marriott chain I expected. Air conditioner Very noisy, mould on bathroom walls, damaged furniture in the room, lamp with dirty shades. The list I endless. In my opinion, overpriced for what is advertised. Better boutique hotels in Lagos with better service and cheaper. Definitely will not be back!
I just love the place. Biased? Maybe
Cozy, classy and exquisite in every area.
The place was just amazing an I had a good time
Spacious rooms, aesthetically pleasing and generally worthy of five star ratings.The hotel boasts of rates that are for those who love relaxation and luxury in one serving.There is no view and this is due to the obvious fact of its location as it sits on a busy road laden with traffic on most days.Surrounded by other high class hotels, banks, lounge, club, school, companies and a shopping mall, you are certain to have a good time with easy access to places from the hotels location.Sheraton is known for class, luxury, standard and an aura of perfection and this is not short of it.
Dont know why I have to drop my ID card ar the reception and when Im leaving I have to identify it. Doesnt make sense but nice spot
Amazing place with top notch customer service.Relaxing and serene environment tho its pricey but you would love it
Nice view, serene environment.
Quite in tune with artificial intelligence era; all covid-19 protocols observed plus security max. EFZs meeting with Zylus/BRG most memorable @ Four Points by Sheraton Hotel
I had super fun. The meal, Jeez!!! Was superb.
Enjoyment.. we got it here.Four point5stars.I love this place