Very rude attendants, poor service, the worst here for so much price. Kitchen service takes forever, more than two hours to get your food. Request for your plates to be taken out, it’s left for someone else to take even when an attendant is in your room. These guys don’t care about the way customers feel. To say I had a terrible experience was an understatement. Room service was poor, lodger for two days, room wasn’t cleaned after the first day. Might have a great edifice but all attendants need to be overhauled, especially the restaurant’s.
Constant power supply but there is need for the hotel to buy new towels.
Had an unpleasant experience there. No customer service or satisfaction at all. I didnt enjoy my stay though the place is averagely nice. Slow culture.
This is a good place, Serene and lovely
This is a very nice place to go. Well rated. Its a nice hotel to visit if youre on a budget... staffs are friendly, nice customer relations. Rooms are spacious and nice, very comfy beds. Its home away from home!
This place too is nice.
Lovely, I got a wonderful 48 hours
Hospitable and Awesome place to Lodge.The best around
A cool Place
Good hotel with train and experience staff power
A nice place in terms of structure but their staff are badly cultured,it was a bad experience for me.
Sugar House Hotel is located in a serene environment. The structure is beautifully designed in a clean compound with spacious parking lot. It has different sizes of rooms, big outdoor bar, conference room and hall for events at affordable prices. The staff are courteous, cultured and cultivated. Its the right place to do home away from home activities. A trial will convince you.
Good ambiance and friendly staff
The place is quite nice. But the influx of crowd in the in-house bar made me not enjoy a smooth and airy atmosphere
Poor facility.Water was not running in room 209.A.c is not functioning well in room 210.They often switch off the big gen which the A.C and water heater wont work and no fan to compliment.The reservation prices are not worth it.
Good customer care serviceNice asun taste.There is a room inside to sit and relax just incase you dont want to sit- ut at the bar house.
Nice nice
Lovely place to rest
You people need to monitor for proper management. No chilled drinks, pepper soup and assorted meet tasteless, high cost of drinks. We wasted our time at the bar honestly
Not bad
World class set standard facilities.Pocket friendly.
Decent and coozy
Good accommodation
I was There 2 Times now at the Bar and its was fun and cool the Area is secure ,Every thing is standard the staff are ok they have cool programe football the bar is ok
Excellent service
For the price, I expected a better deal
Cool environment, nice room and great service
Its a nice place to lodge!Well situated and in a serene environment!
The place is good for drinks but they do not sell food. You can get pastries at the shop outside though
Awesome place to be
Cool nice and home alike
Accommodating
Cool
Proper management is needed.
This hotel is nice with facilities you would need. Furniture is okay and the rooms arent bad.
Lovely place
Relaxing with a serenity and satisfaction.
The hotel is great, and but their food was not great.
Neat
Their rooms are really okay and their services too
I wasnt impressed. The air-conditioning in my room was bad and I was told theyd give me a hurricane fan. When we insisted on changing rooms, I was taken to a room with faulty air-conditioning, which I rejected. When I was coming in late last night, I hear a guest complaining of the air-conditioning in his room and also that there was no lighting in his bathroom. The shower stall doors had missing panels, my sisters shower was wonky in that when you opened the tap, it wouldnt run. However when you open the shower, not only the shower but also the tap spits water from every imaginable place (even if the tap is closed). My brothers room had a leaky air-conditioning and water closet, so the room was flooded. Of the 5 rooms we used, only 2 were fully useable. Its unfortunate, because I heard they were very nice hitherto. Also, they need to renovate and quickly too as competition for them has arrived in the area. Their staff need to be trained and should learn professionalism and quit speaking Yoruba to customers. The staff are okay though and would help as far as their authority spans. I commend Mary, she was really helpful and gung-ho with her job
Nice place for traveller.
Not had but some facilities are not working
Comfort and beautiful services
Sugarhouse is a big hotel in Ibadan that need good management to take it to that level it belongs. There was no internet services, no spa and the intercoms will not work at certain time from late night to about after six am . Some of their beds need outright replacement but their power is excellent as their Gen is in good working condition and their room are spacious and standard.
Nice place to be
Building structures are new but maintenance culture is not in most Nigerian local hotels. I changed rooms 3 times during my stay here. Bathroom design is smaller here. Heater control are placed under bathroom wash basin thereby reducing space etc.
Nice place to be
So good
Easy to locate on the Google map
Splendid. Hospitality at its peak! Rooms are neat, spacious and well equipped. their food is so far the best in the city, taste so nice and presented invitingly as well as value for every dine.
Nice place to be with enough packing space+ functional solar system on dedicated important locations
Cozy and nice for travelers
Cool
It a cool place
Great place.
I have lodged in Sugarhouse Hotel more than 10 times, and had amazing experience and every time I stayed in the hotel, its always impressive reception, the front desk is simply great, the facilities are functional, the staff well groomed and the premises is clean and the disable ramp is under construction....l spoke with the hotel manager and he informed me that all finishings were brought in from the United States of America as well as the orientation.
Comfortable and affordable rooms
The rooms price is just nomal
Fine place
Very comfortable
Superb
Awesome
Good
The rooms and plumbing works needs to be maintained ... General maintainance absolutely needed.
Its an Ok hotel but over prized for the kind of service you will get. Wifi doesnt work
Ive not been there.
A lovable place to hangout with neat rooms and bar
Their dstv wasnt clear.I only gad access to the internet for about an hour and they told me i had exhausted my quota, which i found really really really absurd.
Ok
Sugarhouse Hotel is a nice place and affordable hotel along sango Eleyele road. I can say it is hotel to look out for if you are on budget, this hotel is affordable, there room is spacecius, and comfortable but not too fancy but nice, there staff have good customer relation but not enough parking space
Nice Hospitality from staffs
4 star
Awesome
Not bad at all
Nice place
Its a clean and well coordinated hotel.
Lovely roomsGreat services
Awesome
Sugar house hotel is in ijokodo, along sango to eleyele road, is a very nice hotel
Its a Nice Hotel , build in a serene environment. Good rooms for lodging
Lovely place
Its an unforgettable experience
Mostly Professional staff. The plumbing system was terrible though. Would not recommend it.
Has facilities to be described as world class
Their services is very OK and they put on their generator 24/7 also they have automatic water heater in all the rooms.its a lovely place to be .
Bad is an understatement! Poor service. I was here between 23rd and 24th of March, 2018. It was waste of money. Nice structure but poor service. The water was not running. We finished eating around 12 midnight and we wanted to pay when we received the shocker of our lives when we were told they dont accept credit cards for meal payment. We have to start looking for ATMs that night.
Cool and well accessible place to visit
A very cool and nice place, very decent and affordable to lodge and catch fun.
Nice hotel, got your basic need & quite affordable
Very nice place with a great environment and friendly staff.
Ok
Poor
Its a nice place
Its one of the trending hotel in oyo state with good structure