Ibis Royale International is one of the best hotels along the MM Airport road. Nice place with lovely rooms and bathrooms. Sometimes customer service can act too stylish and proud but still they attend to you nonetheless.Although rooms are expensive but they give one of the best.Classy hotel 👌

Extremely poor maintenance of the building.Damp rugs on the hallwaysRoaches in some room, stained bathrooms.Breakfast is okay, customer service could be better too.The rooms are spacious and bed comfortable. Hot water and AC functions good.

I love this hotel and their space management. Theyre quite cool and most importantly the staff here are quite courteous and friendly. The buffet is also good and very nice. Love the interior and the whole design. Ill definitely recommend here for anyone that wants to stay within the airport environment

Im from USA and Im so safe Im blessed and treated like a queen. The staff is amazing. And so clean anything I need or want Is here. They provide cars to take u out and my driver stayed with me. I just cant say enough. I was gonna have to leave. But they worked with me and WOW they cared about me. And my safty. I just love them and WOW a huge feast for breakfast which is free thank you to all the wonderful staff

A high class hotel situated along the popular international airport road in lagos

It was a nice experience and I loved the breakfast buffet

Very good hotel near airport. Good service from staffs. Rooms are available at affordable prices .

I am reading some of the comments and wondering if i am at the right place. This place is in a very very extremely bad state. The environment of my room is dull and so dirty, the window does not open for fresh morning air, inside the room feels so humid and definitely a problem for someone with allergies or any breathing underlying condition. The Wifi comes and goes, connecting Wifi to apple devices is a mission. The telephone is not wired properly and makes a serious hiss, then the stuff keeps saying they cant hear you properly.This was recommended as a quarantine hotel by the government and i am only on day 1 regretting ever being here. For the money they charge it is so not worth it and more of a health hazard than anything. The hallway smells bad, the carpet is beyond dirty. All TV channels are not clear and with showers. I have nothing against this Hotel but just sharing my honest opinion of the state of this Hotel. Please remember the photos don’t lie

Its a sweet place for a great weekend

Spent a short time here but I was impressed with what I saw during the shirt period. The reception area looks really good.

Extremely poor service levels and facilities such as lights, intercom telephone etc provided in the room were malfunctioning, which were not repaired or replaced even after repetitive requests and follow up for rectification. The behavior and mannerisms of the hotel staff is not suitable for hospitality industry, they are very dictative and dont care much about customer experience.

Very unprofessional hotel. I had book 2 days before but no room ready I have waited 30-40 minutes when finally I got room no towels inside room after inform to reception several times no towels received I used bedsheet clean after shower. even food ready after 1-2 hr after you order worst hotel ever in my 20 year experience.

Not a 3 star hotel, but I had to give them 3 star rating. Their rooms were small and clean (if you are lucky to get a room without roaches). Their corridors have this damp smell on the carpet. Very off putting. Their buffet (breakfast and dinner) was ok, although their meals are not flavoured, just the regular taste. They either need to employ new chefs or up their cooking game. The only sight of attraction for me was the outdoor space; the pool side and their garden. That is the only reason I rated them 3 stars.

Loved it... very comfortable room. Couldnt use my keycard for most of my stay, and the gym wasnt operational but Id definitely recommend if you proximity to the airport is a key factor for you

Poor managed. Unlike Other Ibis seen world wide. No proper communication from staff for my booking. No international calls available. No reply to mail. No record of booking available with hotel. I waited for 1 hour and went to another hotel. Totally disappointed to see such a poor condition in a well known bussiness hotel. Even their phone in reception was not working . Hotel premises also not well maintained

Lovely place and has good food, had issues with the wifi though. The rooms were clean too.

Relatively good hotel, most staff are friendly, some can be difficult like on the front counter. Good social distancing measures you get the individual tongs and spoon for serving yourself and tables are laid out individually as well which is good. Housekeeping staff are attentive and help when they can.Not really a hotel where you could stay long term.

Nice hotel that deserves 5 stars but I reduced the stars because of poor response from their kitchen to attend swiftly to calls .... honestly I wont advice anyone believe me ...am very disappointed to their kitchen room service @23rd July 19.20 hr ....nice reception ,good security ,best house keeping

Good buffet for a good price!

The space is really nice and big,pool side was chilled as well,the pool and greenery were my favorite, the room,not so much,I dont know about the food there,but the Chapman I had🥴... Nice place tho

Hotel with average facilities.Just 15 minutes away from airport. However not suitable for people who have business in Victoria Island ( Business hub) due to its distance. Rooms are quite cramped , no cross ventilation in almost all rooms . Rooms service is okay.Internet is workable. Staffs are also okay .. corridors and rooms are carpeted. In nutshell you can chose it for short duration stay when you have your business around the airport .

Its nice and well located.The food is good value for money paid.close to the airport.The beds are very comfortable.

The environment is calm and a little tidy,it gat a lot of space

The rooms are now as stuffy as imaginable. Poorly ventilated and you can see mildew and dirt in corners and crevices. Dont take the stairs, the walls, floor, and railings are an eyesore.Good food and food areas, with dedicated servers.

Beautiful and nice place to be....very closed to the airport in case one need to catch up with flight without being delayed by traffic.

Great hotel! I would definitely stay here ain when in Lagos.

Staff should be trained and more professional, reception need to be co-operative and bit respectful to customers and not display any attitude, Lunch can delay till evenings at times, any requirement need lot of reminders. Wifi is for name sake as it did not work for single minute in 7 days inspite of several calls. Sorry but not recommended as of now...

This Ibis hotel, does not follow worldwide standards. It seems it has never been renovated since 1980. Poor services for food & front desk. Dirty rugs and windows not clean. The TV is small with many unworking channels. Looking at the comments, any comments above 4* are probably fake or else they stayed at a different place.

Dont be deceived! This is not an IBIS! No wifi! No trained personnel! No customer care! No maintenance! Hygienic issues! Dont go! No value for money!!

Lovely place to be meeeeeen! I really enjoy their breakfast and buffet whenever am there

Its nice and cozy. Has a cool bar, and life performance. Its easy to locate & very close to the Airport

Pathetic service. . No management at first place. Horrible service from the restaurant. It took them one hour to bring small ketchup to the room, 45 minutes for bringing plates. AND THE WORST PART of the stay is we were being served with MEAT WHERE WE ORDERED VEGETABLE BIRYANI. (Being Pure vegetarian)...Despite of clearly written , they did such a big mistake. Service is really really really slow. I would rather stay on road than in ibis hotel. Please avoid, if you dont want yourself in frustrating situation. PLEASE AVOID.

Security men are more friendly compared to the female receptionist

I visited a friend who was a guest. The services were cool.Their food is sweet and spicy 😂😂😂 hence the 5 stars.

Affordable place. Good food too

Good and cool environment, good staffs, neat interior and exterior, good security and affordable

Poor cuisine, poor hospitality, poor wifi, No options in vegetarian food, rude staff, no tooth kit or body lotion, Intercom not working.As I’ve been quarantined here because other hotel was full they didn’t had our rooms ready so have to wait for 1 hours then as we are vegetarian so they don’t have options in veg food and even after charging for 3 time meal they are not arranging any veg food for us even we have kids with us but they said we can ask our family or friends to drop food here and they refuse to refund the money we paid for food. As we are quarantined so we can’t go outside the room and my intercom is not working so can’t even call the reception if i need anything.I’ll definitely not recommend this Hotel to any of my friends.

This hotel is completely finished. Staffs zero, customer service zero, food zero, facility zero.

Everyone was polite and efficient .the free breakfast was delicious.the rooms were modest but livable . And I felt safe because of the extra security. I look forward to coming back to Ibis Lagos airport.

Nice and very compact. I like what they did with the space they had available.

Friendly front desk staff. Rooms begging for renovation. Doesnt worth the price paid.

You can get much better hotels at cheaper rates without going far.The rooms are still equipped with rugs which smells.Majority of the local dishes that they serve are boring

The hotel has lost its glory! The rooms are damp, the rug on the corridors are dirty and smelly with patches of dried dirty water, the room doors were all down and all guest had to wait for the porter to use the master key to open their rooms one after the other every time you leave the room and want to go back inside.The rooms are small with a 17 inch monitor mounted on the walls as TV! That sucks! The POP in the toilet ceiling is soaked with water and dirty.Summariy the hotel needs serious overhauling to bring it back to its old glory. The food served in the restaurant and the regular functioning of the gen for steady power were about the only things that made sense in the hotel.

I really like my beautiful experience at ibis hotel airport road,I love the

Nice ambience, good food too.

A beautiful place to stay and relax, I mean comfortable, cool and Serene all around.Ibis Lagos Airport Hotel.

A nice place 🙂 with a moderate price

They did not have beef for hamburgers for the week I stayed there..did not have beef fillet, ran out of orange juice, ran out of tobasco, ran out of lettuce for salad, breakfast was cold and aufull... room sercice takes 90 minutes and I had to go down to ask for my food, carpets are old and ripped.. Dont think the had 75% of food on the menu etc etc... Will try my best never to stay there again...

Ibis hotel is a place to be, their service was very good i enjoying being there 🤣🤣🤣🤣

They have done very well in maintaining standards after all these years. Id still prefer the new outlet though ☺️

Comfortable bed nice staff but the mould on the ceiling in the corridor leaves a bad smell in the rooms thanks to air conditioning. My room. overlooked a privatw property that was not a sight for sore eyes.

Hotel don’t have veg option and pathetic service my personal opinion don’t book that hotel same I request to Nigeria immigration department pls remove that hotel from list because we are paying huge money for quarantine.

Lovely stay. Perfect distance from airport too.

Ibis royal finally top roled Dominos.Chaii,when those geographers and upcoming musicians set to perform my libidos leaks🤣🤣🤣,just exaggerating thou but Ibis aint bad for bad niggas🤒🤒🤒

Dirty carpets, furniture in poor condition. Lack of staff long wait to eat. I knew this hotel 5 years ago, it is now in a very poor state of maintenance.

Was there for one night nothing to complain abput

Hand dryer not working, pool mess

Ibis airport hotel lagos male food delivery person at room is pathetic, his behaviour is rude and not even listen to anything. It seems he is doing favour on guest.Will never prefer this hotel.

Always a rare experience. To my greatest amazement the windows were noise proof.That was 48 hours of calm and enlightened study

Clean room but stained passages. The rugs on the passages are not well kept. The ceilings are also stained

My stay was splendid. I enjoyed their meals.

Great customer service. Serene environment. Nicely cooked and well presented buffet breakfast. For a very peaceful night rest ahead of an early flight in the morning, would greatly recommend.

Nice hotel ☺️

IBIS management seriously needs to look @ this hotel and the way of management/hospitality. Stay experience of this hotel overpowered the good image and treatment I had received at Ibis hotels in various other countries. Let me list out the flaws/ experiences.I stayed here for 7 days for mandatory quarantine by govt approved hotel and maybe the reason for ill-treatment.1) Staff is rude to the extremities, especially girls @ reception. they have no sense of customer service at all and misleading them with wrong info and are lethargic in getting a resolution of customer queries/problems. (When I wanted to see the duty manager, they started laughing and call the bartender posing him as in charge; when I asked them to give me the name of the manager to another lady, she gave me a name with an unknown script).all previous reviews about staff are 100% correct; please avoid this hotel if you selecting as Ibis brand.2) Rooms werent cleaned (see the attached photos are self-explanatory which taken at time of arrival).3) Dirty linen which is quite old and with a unique odour (of course not the pleasant one)4) No toiletries/towels in the bathroom at the time of check-in, though I was lucky enough to receive it after 2 hours which is cheap/disposable plastic cup+ soap+ shampoo). Again full marks for unhygienic, stained and dirtiness which is due to random cleaning, I guess once in a month at the best.5) WiFi service is for namesake, I am writing this review with mobile internet. If you are lucky you can get hooked on to wifi with the limited speed with intermittent data transfer. the issue is not resolved so far.6) Restaurant is best in the worst category, no one picks up call for hours when seeking reception Assitance answer is people are busy in making food & delivering. I have had 4 meals so far and none came as per order and moreover waiting of 2 to 3 hrs post order is standard and they pay no heed to follow up. (100$ award for hunting vegetables in vegetable pizza, refer to attached photo). 100% marks for the kitchen & stewards for having same pitilessness as of reception team.This can be much long review but would like to curtail with the closing remark that folk, this is not standard Ibis hotel around the globe we seen it more like a youth hostel / modified dormitory or kinda cheap motel along the freeway (where they knew the customer will not appear again for sure).*Please avoid it*, If you are one of many people @airport are being forced to take this hotel for institutional quarantine which #NITP #NCDC stipulates, please carry your own food, linen and wifi router as there wont be anyone to hear or help you from hotel staff and you will be at mercy of god.God bless you; in case you end up here after reading all this.Thanks,Hiren

Beautiful hotel, their hospitality is awesome.

Visited this place once and i enjoyed every bit of it. From the rooms to the outdoor and a reception that is truly a welcome spot. Located just by the road and easy to locate, prices are affordable and room service is top notch. A visit I still want to repeat when next I’m off work.

A bit of delay despite paying online via 3rd party booking service, but when settled provided quality service, regular cleaning was taking place. Good place overall

The reception was a lil rude. But other than that, a decent, close-the-the-airport hotel to stay. Not as pricey too.

Could be better but food was nice and the rooms were clean

Very good place.

Excellent accommodation, service and good food.

Very bad food quality for indian guest

The rooms are just alright. The breakfast is good thought. Internet is intermittent. On and off and it depends on the room you get.

Experience is not good not enough staff,food served very late and cold, definitely this can be better

It’s a wonderful place to cool off your worries

Great and luxurious hotel.You must be rich to lodge in there but when you do, youll get the best of Services.Excellent. Beautiful and serene.

Wow I love everything about the hotel from the Rooms to the Services

Breezy, cool ambience, good service. Not bad.

Really bad experience to stay in ibis hotel, bad service, harsh behaviour to customer. bad food, rooms are smelly..0/5, i will never book this hotel in my life

Good customer service

Very nice ambience..The front desk lady Christiana was courteous and welcoming.Breakfast was great.

Hotel with nice features

Good place international travelers and others.

Yeah, good and affordable

Its money well spent, a standard hotel for business articulations and private meetings

Old no proper house keeping.. have beg for towel..

Good food but the famed buffet is gone due to the corona virus pandemic.

Was pretty good 👍

Worst hotel ever I have stayed. No internet, staff service is totally poor, no one to listen the problems of guest.My room phone was not working, aftee making much of complaints they repaired it but it again got spoiled.Food quality is like 👎If you want to have good time than dont make mistake of staying in this hotel.I asked the housekeeping to change my bedsheet but instead of doing so, he handed me over the bedsheet and asked me to change it myself.

Very bad attitude by staffs. Will never stay in that hotel again.

Poor services. Poor conditions

Nice environment. Overall service is okay, staff are friendly but service could be better. Guess I expected so much more based on the brand presence in the UK.

Horrible service not expected this kind of service from IBIS team. Specially Front desk communication and Food service team.Housekeep was ok providing Aminties on Time.

A serene environment with state of the art facilities

The perfect place to stay in lagos when traveling, best covid19 preventive measures, nice rooms

Nice hotel, close to the airport. They have a lot of varieties on their breakfast buffet table. My stay was peaceful.

Ibis is a beautiful hotel with very warm staff and an inviting environment.The air conditioning is reall top notch and quite frankly second to none.The only little flaws are with the wifi which is kinda slow in some areas especially rooms and then the food sometimes tasted bland while other times it was really good.Highly Recommended if youre looking for a cozy bed, a nice hot shower and a beautiful swimming to jump in and mingle.

Not so crowded

Not conducive for extended stay..rooms in poor conditions

Not at all at the level of IBIS standards worldwilde. Should not be an IBIS anymore.