The facilities were not working well.The food was poor..The rooms were smelling like thay had not been used for long.I suggest you get another hotel if you are planning on using this hotel.
Simply the worst airport hotel. Poor aesthetics, room service consistently late. Lodge here only if you cant find a better place. Hailing cab services find it hard to locate this hotel. This hotel should be charging 8,000naira per night. Forgive me but this was my experience and a honest review!.
The welcome was good. The Receptionist was professional and communicated nicely. Although a bit difficult locating the hotel on the map, we enjoyed our stay.Like every other hotel, there is need for continues improvement of her facilities.Overall, the location is nice and secured
It was fine d minutes d time u paid for ends they will start call u to check out .
This hotel is good for Indian meals but Covid 19 test sample collecting always not responding properly not yet giving result.They not following with medical services always refusing to get information. This drawback should be correct properly.
Very bad service. Arrogant and uncouth staff. Avoid this place if u can
Food was good, ambience is okay but seriously overpriced
Excellent experience.
Over hyped with bad customer service. The manager at the hotel has no manners of approach, so disrespectful.
Ok
Very lovely place to be
Neat and clean. Caring and friendly staff. Lagos Airport is a short 15 minutes away. Meals are tasty and well prepared. Light is bright with very clean rooms. Security is 24x7. Would stay there again. Credit Cards are unacceptably as is the same throughout Nigeria.
Good. Helpful staff.
Its a quiet place ideal for all occasion from the rooms to bar to the pool side down to the underground hall to the pent floor its a very nice place
Very comfortable accommodation
Very annoying, and bored, Ill never go there again
Food is worst
The staff are wonderful. They are respectful and make you really feel at home. The environment is clean and comfortable and the food is nice. I will stay there again when I visit Lagos.
Splendid
A home afar, my best description of the hotel. Kudos to the Staff and management of Excel Oriental hotel Lagos. Very friendly and always looking happy with smiles.
Neat. Very courteous staff. Good lighting and air conditioning. Though had a water kettle but no complimentary tea or even a tea cup. No fridge in my room.
Swimming pool to feel warm, big rooms and so on.
I love it in here. Cossy and romantic rooms
Spacious rooms and a lovely reception. A bit expensive though.
Good
Nice place to be
For real they are not good to go.
The services was zero.......their was power outage at the hotel for hours in the afternoon and in the evening it was restored.At night power was taken. It was a horrible experience.
Good hotel with serene environment and a swimming pool... Close to international airport in Lagos... Good for travelers that cant afford to miss their flight. Less than 5 minutes Drive to the airport...
Good
Intercom not working, no towel in the bathroom. The workers are generally nonchalant about it after reporting it more than 30minutes. This is my second time of experiencing such in at the same hotel. Disgusting.
Simple neat hotel especially good for travellers looking for hotel near Lagos international airport.
Youre guaranteed 24hr uninterrupted power supply, regardless of the power situation in the country. The staff are very helpful and friendly. One thing I found very weird though was that you had to pay to get your clothes pressed, as they do not provide complimentary iron. They do however offer a complimentary breakfast, but it is just for one person even if youre a couple 👫? 🤔
Entrance into hotel is welcoming, all staff are extremely courteous but some facilities are not optimally functional.
They have good relaxation and a good water bath of cold and warm water. 🥰🥰
Well built cozy hotel but poor service. Friendly staff but services inefficient. With a good management, they will do better.
Bad customer Service
Primus Pharmacy ajao estate Lagos services the guests of excel oriental. Just on the other side of the road. Classic place
Broken bathrooms, bunch of roaches, plumbing problems, lights problem, lack of customers service, hotel staff soliciting for money, etc
Serene environment
Its the worst hotel Ive ever been to. Maybe I came at a bad day, maybe not. The service was poor. We didnt get our rooms on time. Our food came up late. The power supply was inconsistent. It was terrible
Its a nice place located in urban area, easy access through international airport
Its a nice and luxurious hotel..... Good facilities and nice location
Horrible
Great place but services had to be paid for like room service and laundry. Also most of the items on their menu werent available.
The best hotel Ive ever been to
Some staff were helpful but when I needed to get my laptop charged using a different adapter, no one was willing to assist me with getting the right adapter plug for my laptop charger.
Waste of money. Managment so poor
Shocking service. Room was inadequate. Weak wifi. Staff were unhelpful when I asked for assistance to the airport. My 3 stars are for the food in the restaurant. Im not going back!
Very Nice Place
The place looks cool on the outsideI havent entered before
Very tiny pool.
IT IS CONDUCIVE , ACCOMMODATIVE, AND EASY TO LOCATE OR ACCESS ANY WHERE YOU ARE IN LAGOS.
This is one of the best if not the best around the international airport... Please visit
My stay is cool , good working staffs
Rooms, the surroundings, the general ambient is exquisite/okay. But bathroom light is inadequate.
Beautiful outside but a mess inside. Too crowdy at the reception area. Beddings are old, stained and almost in shreds. The one upon a time white towels have turned brown. The bathroom contained one tiny bar soap and two rolls of toilet papers. You dont get towels until you ask. We demanded the beddings be changed. I think the hotel is primarily used for short time.....No running hot water for shower. Buckets of warm water were brought into the room by the attendant for me to shower with. The door of the shower fell off the hinges and nearly hit me. The shower head was so crooked that the whole floor was full of water. Water was sipping out of the corner of the shower on to the floor of the bathroom. No kettle was provided in the room to make tea. No tea, sugar, cup...nothing was provided.......simply nothing. The place sucks. I will not recommend the place to anyone....Paid thirty five thousand naira per night for a mess.....What a rip off!
Satisfactory
The meals are good, room needs some light and aeration.
Cool
The google map gave us the wrong direction to the hotel. What’s on google map is not the correct location
It was cool when i came back from US
For their Wi-Fi but not their food
My daughter from Abuja en route London shared her experience and that was her rating! Keep it up
Nice and quiet
Trying hard to keep up with electricity via generator. They need auto start generator to restore power when govt power source is out.
Homely and lovely staff
Beautiful rooms. Modestly classy.
Great hospitality and comfort
Serene environment with utmost security
Friendly customer services and staff, negotiable room rates
Its a cozy and interesting place
Nice arena, easy to locate with google map
Good place to lodge and have fun
Interesting
It a place were someone can lodge in and it closer to the international airport.
Meets my need
The kitchen is apparently 24hrs but they run out of stuff so at 1am youre left with whatever is available. Also, the A.C. wasnt working so we had to switch rooms after we couldnt fall asleep.
Its a nice place
Please u would like to spend a night
Nice place to be and relax @Lagos
Very polite staff.
Home away from home
Ongoing renovation has taken more than a year to complete
Perfect staff services/response
The hostesses are unprofessional
No Air filter for Air in the room & the smallest and the only elevator for that big hotel..shame!
Excel oriental, mordern and oriental combination
Lovely home
Love the ambience
Nice and hospitable.
Is good looking
Nice place to visit
Wonderful service
Top notch suite
Just passing by never visited
So nice hotel