The new set of young Doctors they have doesn’t listen and have little patience to examine patience . Their Doctors are very professional and pay attention to details not in a hurry to discharge patience .

Shameful behavior towards patients, they do not send the results to an e-mail address, they do not call their patients to ask them how they are and if they need anything. and everything is duly charged. Shame. especially for Foreign Citizens. I will never come to this hospital again. horrible staff and rude. catastrophe in one word.

Good hospital; the hospital has great facilities and the doctors seem to be experienced and know what theyre doing. I had my first child here via caesarean section and all went well though they wouldnt give my son formula afterwards when my breastmilk wasnt flowing and my son cried so much. they said they have an only breastmilk policy but not sure if thats the best approach. Theres also a bit of wait time but I guess thats normal in most hospitals.However, the hospital has a poor customer service. I relocated out of the country and obtained a report of my medical history with the hospital before I travelled (this report was NOT free o). When I got pregnant with my 2nd child, I gave the report to maternity clinic but the obstetrician said the report wasnt detailed enough; that it didnt even tell the kind of incision that was done for the CS and she requested for an operative report. I reached out to Paelon via email to see if I could get an updated report but there was no response. I called the hospital and the person I spoke sounded like I was even disturbing her but said she would inform the doctor. I still didnt get a response. I sent a follow up email but no response till date. Now, the obstetrician says they have to treat my delivery as high risk since they couldnt get a report and I had a CS the first time. Im very disappointed in Paelons customer service.

I am so angry right now and would need to speak with the customer care or a representative of the management immediately. This is unacceptable. I have tried the phone number and it is not working.

I really liked Paelon! I experienced my first pregnancy with them and it was a really great experience. I was a very relaxed pregnant woman so I didn’t fuss about anything, just went with the flow. They were on point and I never had any issues. Even when I needed to transfer my medical records to another hospital, there were no complaints from the receiving hospital.

They will not prioritise you or your needs. You will probably have to follow up consistently to get what you need and have paid for.

The best hospital in VI. Dr Sola Abodunrin is one of the best gynae in Lagos. Very relaxing environment. Above all customer service is top notch.. though pricey and little time wait to see doctors and get lab result.

Had a terrible experience at this hospital that shows the lives of the patients dont matter here. Even though have been a patient for over 2 years. Wont be going back and wont recommend.

Very poor service, to triple overdose of drug caused by their wrong prescription, wrong diagnosis, to the point of even asking I should go under the knife for something that didnt warrant that. Thanks to God for saving me from their wicked hands, if you value your health please stay away from this hospital, they only want your money and careless for your health.

My experience was very disappointing. I went there with malaria symptoms, however after taking the tests, the doctor said the tests revealed no traces of malaria and only showed low white blood cell count. She then suggested that I had to do a Covid test with them, otherwise she cant prescribe any further treatment for me.Being unsatisfied with that answer, I went to another hospital who then ran the same tests, requested that I be admitted for observation and then proceeded to recommend medication for me to stabilize my situation at that time.Few moments later, their test results came out, showing I had high traces of the same Malaria Paelon said I didnt have.. all this without suggesting I take a Covid test first before they can treat me any further.Its sad how nonchalant people can be with peoples lives all for the extra 50k for covid test.

Terrible service. I brought in my childs school form to have it signed, they didnt have his records and asked for N35,000 to re-access him so they can sign the form. Bear in mind that my son has been using this hospital for about 3 years, he has been admitted and tested several times, yet they have no record of basic medical history. Absolutely pathetic!

Nice environment, good parking space, even the health care services is second to none. A five start even I think is poor for them. If there is another superior to 5 star it should be given to paelon memorial hospital ,ahmadu bello way Victoria island Lagos.

It is a great medical centre

Good, professional staff. The hospital is very professional with happy-looking staff who are in constant communication with visitors/patients. Facilities are also great here. A bigger space would be a great idea.

This Clinic is nothing but the best. Staff very experienced, professional and full of empathy. From the gate men, receptionists, nurses, doctors _ they make you feel safe in their hands. Had an emergency and called the call center midnight, the lady responded promptly. Healthy and friendly environment.There’s always room for improvement though but weldone team 👍👍👍👍👍

I was referred here for a surgical consultation but the Dr did not see the severity of the situation and sent me off with pills and asked me to return in a month. A waste of over N40 000 on unwarranted tests, no new case insight and minimizing of my complaints. Seems people mainly come here for child birth purposes. Wont recommend. Poor planning of walkways, only stairs, not minimal mobility/ ability friendly.

Poor customer service, amateur medical staff. Wish we didnt visit the hospital for my nephews treatment.

Quality healthcare delivery in the most friendly and patient focused style... Awesome ambience.

A well organized and patient-centric hospital with clean facilities. Keep up the good job team Paleon!

Very impressed with this hospital. The guys at the reception are so cordial and professional. Very patient. The doctors are thorough and meticulous, taking note of every detail. They have good equipment for tests, scans and so on. Themed for kids but they also care for adults. Great hospital

Service at the clinic has gone down dramatically in the past few years. Test results supposed to be communicated are not. Wait times are going up. Level of care is good but can be hit or miss depending on what doctor you see. The clinic is also not very clean. The building is old and certainly not kept up. UPDATE: their new location is new, clean and much improved. Original score of 2 stars, upped to 4.

Since I started using Paelon in 2014, they have never failed me and my family on being able to detect health issues and this has been done in a timely manner (before it was too late). They always update themselves with whats going on in the medical world. I recommend Paelon to everyone, everywhere I go.

I used to like the Hospital and introduced it to many of my friends and colleagues bcos of the nice environment and some of the friendly staff not until I met this Doctor Ubikwe if I’m right with d spelling... His attitude wen attending to me was so unprofessional to say the least.. my last experience with him wasn’t it at all and I hope the management of Parlon looks into this so he doesn’t spoil their good reputation they’ve built overtime..

I like the hospital, their professionalism and attention to patients. However, I think they need to work on these things:- Firstly, for a hospital that specialises in Obstetrics and Gynaecology, they need to increase either the practitioners or their working hours. Currently, I think they have only 3 OBGYs (2 work during the weekday and 1 works during the weekend)- Secondly, they need to increase the working hours of the OBGYs. They close at 3:30pm; I need to stress again that one of their specialty is Obstetrics and Gynaecology.- Thirdly, you have to book an appointment to see any of the OBGYs and most times when you call they are always fully booked, except you call a week ahead. So in cases of emergency, you end up seeing a GP instead of an OBGY.As stated earlier, I like the hospital and if they can improve on these points then in my opinion they would be one of the best hospital in Lagos, Nigeria

Called their emergency number as i had heart palpitations after taking a drug and needed to speak to a doctor, and the front desk person asked me to call back in 30mins. In my dire situation i tried to explain that I was having an emergency and he was adamant saying that he could not interrupt a consultation (might i add that i have been in consultation with a doctor before and he was interrupted 3 times while attending to me).I called back as requested and got the same story. As i write this review, I still have not had my emergency attended to. Tell me why it is a number touted as an emergency number when the person who picked is not helpful, knowledgeable or trained properly

The best facility that gives top notch health care services in Lagos

Highly impressed. Very friendly and courteous staff who show genuine care. Doctors are superb with their duties. Would recommend it to anyone.

Terrible service. Highly disappointed at the manner they treat patients and poor customer service. Published telephone numbers not answered despite having two people at the front desk. Waited two days for lab results, which are still outstanding. Passed around without concrete answers, the usual round of empty apologies. Waiting around on a doctor who decide to go home without completing obligations. Most certainlywouldn’t recommend this facility.

Very welcoming and professional 👍

Highly impressed! A big thank you to Dr. Onyia and her team for giving us hope.

Is a very good hospital,with Kno complains at all

Paelon has a welcoming, peaceful and friendly environment

Unbelievable medical hospitality and professionalism. The personnels are always spot on, I will recommend it to the world.

Excellent services, the team led by Dr Ngozi Onyia has a vast medical experience and network. And their ability to make a correct diagnosis, first time is superb.

Clean Environment and great staffsPaelon Memorial Hospital is a multi-specialist boutique hospital established in April 2010. We are located at 1221 Ahmadu Bello Way in the high-brow neighbourhood of Victoria Island, Lagos, and have a branch at 9, Ajao Street in Ikeja. The hospital was set up in memory of PAtricia ELozie ONyia - PAELON, the 3rd and last child of the current Managing Director & Founding Partner, Dr. Ngozi Onyia.We are a guideline and protocol driven hospital and as a result provide evidence based, patient centred primary, secondary and tertiary health care services of the highest standard with integrity and are often sought out for honest, professional second opinions.Whilst trying to be a one-stop shop, we are careful not to overstep our bounds. We owe a lot of our success to our supportive, responsive colleagues in other disciplines.With an excellent track record in seven years of existence, we earned the first SafeCare 5-star award in Africa for quality of care and quality improvement.We have a wide range of clientele including corporates, health insurance and out of pocket payers and a significant population of expatriate clients (a sign of quality locally) and are listed as service providers by the embassies of the United States of America and the Netherlands and the Canadian High Commission amongst others.Our Value Proposition is high reliability- getting it right the first time, every time.Our Vision is to provide safe, timely, evidence based and patient centered healthcare.Our Mission is to enhance the health and lives of all our people.Our Motto is Service with integrity.The Paelon TeamThe hospital is run primarily by seven partners, supported by a strong technical team of other specialist and non-specialist doctors, nurses, allied health care professionals and an equally strong administrative team.LaboratoryOur 24 hour in-house Laboratories are quality controlled and quality assured. Most tests have a turnaround time of

Good hospital.

A friend had a baby here and received professional care. The environment was nice and comfortable too.

Fantastic facility with some great professionals

Obviously a place where you get quality care.. ..

Great place with great service.

So far, always giving the right diagnosis. 👌

Great clinic, Good ambience

A Tertiary Hospital with class

Caring personnel