Pros: Very excellent customer service. High quality pizza. Wait time was specific and met. All in all, a good experience.
Their product quality has dropped. Reason why I gave it a 3 star and not 1 or 2, is because they used to be a 5 for me
Before I say anything, theyve got the BEST pizza in Lagos hands down! Having that settled, heres what youd like of the place. They are quite cordial in their service, quick to take and prepare your orders. I love the triple decker myself, its to die for really....really! Im not happy that they dont have more shops than they do. This just means ordering to locations is very much limited. Talking about ordering, I didnt quite have a good experience as I ordered on the website twice and for some funny reason, it got cancelled minutes after. I had to speak to a supervisor who was super helpful in getting it sorted. They are service oriented. Love them.
I totally enjoy their triple decker pizza. Its amazing. Prices are affordable too and i believe their pizza are far better than dominos. They also offer home delivery. Which is very convenient. Wait time is about 30mins.
The two stars here is for the customer service.I got three flavours; Hawaiian, meaty and bbq chicken. In the Hawaiian one, the pineapple taste was totally masked. I have no idea why that is. The bbq chicken and meaty didnt taste good at all, plus there were tiny stones in them that made eating these pizzas annoying.Im really disappointed for the money and time wasted.
They are one the best debonair outlet in Lagos as a whole. Tripe decker with sweet chili sauce is my go to order
Please open more outlet to enable you to be closer to your customers.Your Pizza is the best in Lagos as at today. keep it up
The best pizza in Lagos.No debonairs will rather starve
Their pizza is alright, thats why they get 3 stars. However, Debonairs Pizza lacks good service. The service at this store in Ikoyi is actually quite tolerable compared to some of their other stores. I avoid those others as much as I can.Called to place an order and the lady didn’t even know the ingredients in some of their pizzas under the ON THE DOUBLE promo (creamy chicken, chicken noble, BBQ bacon). In fact it was so bad and a little insulting when she said the BBQ bacon pizza has bacon on it. Like, duh, of course it has bacon, but what else? She owned up that she didnt know, and transferred the phone to someone else. The persons first response was also quite insulting. He said BBQ bacon pizza has bacon on it and bacon is made of pork. I wished there was a way for them to see how I rolled my eyes over the phone! Other than the name of these particular pizzas, you wont find any other information on them on the website. How are customers expected to make informed decisions when ordering? Anyway, I was told the BBQ bacon is just the crust, cheese, BBQ sauce and bacon, while the creamy chicken is just the crust, their cream sauce, chicken and cheese. There are no veggies at all, not even onions and tomato. If u want these or any other topping, you pay extra. So I went for a triple decker instead, a much better bargain in my opinion cos it comes with different meats, veggies and same cream sauce and cheeses.After placing my order, I asked for the account details so I could pay via bank transfer. I was told the lady who answered the phone initially would text it to me. She never did. I had to call back an additional 2 times. Eventually I called and asked her to read out the details to me over the phone since it was taking forever to send via text message (like, shouldnt you have this info saved on the stores phone so you just copy, paste and send??!!).I really hope they step up in terms of service. I would like to give them 5 stars.Btw, their app is even worse than the website. For starters, they are advertising the Deboniars Pizza App on their IG handle, not the Deboniars Pizza Nigeria app, which is quite misleading cos the former is for South Africa. The Nigerian app is a total fail. It has a 1.9 star rating as at the time of this review, yet Deboniars Pizza Nigeria is advertising a 20% discount on orders placed on the app. How do you run a promo for an app that doesnt load? They dont even respond to the reviews.Best way to get your pizza is to go there in person, place your order, pay and collect. Next manageable method is to call the particular store you want to order from. I wouldnt recommend using their website. Dont even bother with their app.
Tasty meal as always...
Prompt customer service.
Debonair pizza is the best for me..though parking space is an issue most times
Very lovely😋.... the customer service was exceptional and there are willing to go out of their way to make customers happy. I strongly recommend
It is nice thanks for it helped me alot
The new delivery to the mainland now is great news. Quality pizza and fine service to match. Weldone guys!
Ordered over the phone and picked the order up in person. Very courteous staff and did not have to wait to attended to
It’s kinda inconspicuous. We almost missed our way. Had to park then trace it on the map. Asides that debonairs is muah 💋
Not enough parking space
Very small seat out section. Advisable for only home deliveries or pick ups
Their pizza is the most expensive in Nigeria and probably on Gods green earth but the pizza is good.Had the triple decker last weekend and it was all shades of sweet. Theres this paste they use. Ugh! I think they add honey too.4 stars because they are too high priced.
My preferred Pizza is Debonairs. Tasty and delicious. My kids always love it whenever we go out and branch at a Debonairs spot.
Great Pizza and efficient customer service.
Something meaty pizza tasted like pizza made with firewood oven. I feel that the debonairs on Awolowo road needs to up their game.
Good quality pizza every day
Enjoyed their triple decker pizza. But for their chicken wings, I believe they should improve on it
Yummy pizza every time. Quick service and attendant staff. A good way to treat oneself.
Awesome pizza! They need to upgrade their ambience though.
Pathetic pizza. Yall lost the touch
I love the way the attendants attended me. Ive always loved the taste of their Pizza...easy goes as one of the best in terms of beefy-ness and cheessy-ness.Quite frankly, I would pick a Debonairs over any other thing most days.Id say you try their double and tripple deckers sometime. Yum!
They have one of the best pizza Ive had in Lagos!
Simply a place to order and pick up. Not meant for a hangout. Your order will be ready in 15 minutes, you can call before that to have it ready. Decent pizza.
Delivery is free. Are you busy in the office or too tired to drive down, just call to place your order and we will deliver to you at your location.They have quality and sumptuous pizza varieties
Triple decker still the best. Explored other specials recently and none beats the triple decker.
Cool pizza
Their Awolowo road outlet is clean, well lighted, easy to access and run by friendly and helpful staff. Above all it takes a short time to get your pizza ready.
Triple decker on point. But I hate that they are not as accessible as their competition
Superior taste and quality
Good service delivery and good taste of the pizza variant selected
Always love their Pizza. The best currently in Lagos
A pizza shop, really love the triple decker pizza.
Good customer service & pizza well prepared.
I love the pizza here! This is pizza that schooled abroad
I called to order pizza for myself and my boss and colleagues.. waited for one hour and half only to be told the person who i spoke with had closed and didnt register the order...i was made to look stupid and its the most unbelievable experience i have had in my entire life. they also said the dispatch is out and they cant re-book the order for another one and half hours.... thats debonair. i sure will come again...to think this was my first attempt at taking their pizza.
Great place and wonderful customer servive
Good customer service and loved their pizza
Best pizza in Nigeria.. Taste is 1000%%
My pizza was right on time and I enjoyed it.
Good oven handmade pizza. Nice sitting place.
Awesome. You should try the triple decker chicken flavour
The Awolowo outlet is always hot inside. The A/C needs urgent repairs
Still the best pizza in lagos
Definitely the best Pizza place around. They do need a bigger space though.
Prompt service...top notch pizza
Nice pizza but not that cheap.
Great customer service
Same ol good pizza and side kicks. My all time favorite.
Glad Debonairs is in Ikoyi, however they should consider moving to a bigger space within the Ikoyi/Awolowo area
I cant wait to have that double decker pizza again, mennnn it so delicious
Debonairs pizza is fantastic. Think they should have more deals though.
Undoubtedly the best pizza in Lagos. Service is also supreme
Without mincing words, the best Pizza Maker in Lagos
So everyone raves about Debonairs pizza n I decided to try it out. Personally my households prefers another pizza shop. We were not super impressed especially given it was almost double in price when compared to our favorites. My kids didn’t like it. Won’t be going back.
Lovely pizza at Debonairs the chicken wings are insane and triple Decker is a must buy each time i visit them
Great pizza and ice cream, nice staff
Best pizza place in Nigeria
Serves Good Fast food pizza
Nice pizza and friendly staff
They serve great Pizza meal. Their Triple decker is a great meal
They still got no competition. The taste is unique and the services are superb, you should try their triple Decker.
Nice place with good pizza.
Still the best fast food Pizza in Lagos.
My best choice any day
Great pizza brand, affordable and worth the trip.
Its a nice place for pizza
Good pizza shop
Customer service was great
Love the chicken wings, love the pizza
So lovely and delicious
Yummy 😋 pizza
One of the best pizza restaurants in Lagos
Took my friend pizza for his birthday. the package was tight
You gonna love the 🍕 here
The pizza tasted stale, dry and bad.
I love the pizza
Great place to get Pizzas from. They do deliveries too
This pizza is the truth for now until I get another that surpasses it.
They have the best pizza
I love pizza!
Great tasting pizza
Wonderful service
Good
They share space with Mobil filling station. They have no eat-in area, its just order and pick up.
Didnt like the pizza taste ...but it doesnt stop me from buying pizza from them.
Best fast food Pizza in town for me.