Their services are okay to me and I appreciate them

Customer service is poor. Waiting is too long

There customer response rate is fast

Customer service was fair but could be much better

Nice but my bill should be worked on

Rude, nonchalant employees who feel they are doing you a favour.You can barely get your complaint heard over the arrogance of the staffs.Ensure as much as possible that you have no reason to ever visit that office

Very bad service. I dont the word to really describe how bad their service was

Amazing Place to pay your electricity Bills and also solve other electricity related issues . Also, the customer service and reception is top-notch

Ikeja electric shomolu are dealing with their esteemed customers with fraud and disdain The operator are expert 419ners with their so trickish prepaid metre. How come company a sold to both indians and Nigerians tricky gaven estimated billing for light you did not use more ten years ago they are forcing you to pay them in the name of prepaid metre in a country were it seems there is no regulators monitoring the activities of this unscrupulous oppressors who cheat us . For instance evey month the bill you #6000 or a minimum #50000. Started about ten years ago out of you between#20000 for light you were not supplied now promised free prepaid trickishly now telling how much you will pay every month instead of the prepaid metre. Initially we thought it is going to be be like mobile network mtn and others sold we dont know they dupers. Nitel old bill was not transferred to users better the ikeja electric shomolu are now charge Ed us the old we did not consume in the of prepaid metre which it will not work unless the criminal estimated bill are concealed cancelled so that consummes will have a reprieve government regulators monitoring should look it so that this wicked investors should stop cheating us we are very tired of their cheating attitude because of their inefficiency.

No customer care or cashiers at the weekend. Many are seeking means of defrauding clients.Prepaid Meyer installation is not being pushed or explained adequately. Even when you overcome all odds and get one, the information required to use them are not given.it is being paid for and it comes with many challenges. Mine came in November for a week now Its nor working.Ikeja Electric is has issues.

Very good. I didnt spend up to 5min just to activate our prepaid meter account.

Appauling, the customer service officers are rude

Good location but no parking space.

Fantastic customer service

It was not crowded, neat and customer friendly

It was an horrible experience with poor customer service attendants and horrific ambience.

With only a few officers to attend to the many customers its quite worrisome. However met a Customer Care Officer, Jide, who made all the wait worthwhile with a superb customer service.

Wonderful service

Dont go to this place if you have plan for the day. Its very congested and its seems division of labour among the staff is very poor.

It was ok from a Nigerian perspective. Better improvement compared to past experiences

They staff here arent very helpful. All they do is push people to customer service who also will just waste your time and provide no real service.

Comfortable and conducive

It was a bad one,driver took me to wrong direction in order to get more charges, too bad

Great place.

Poor service time and never keep to promise

This particular IKEDC office is understaffed. , The security officers at the gate respond to most individuals enquiries. Only where the security cannot solve your issue do they allow you to go inside to meet the IKEDC officials. When you get inside theres a queue of people and only one or two people attending. Honestly, the office needs more staff...I left out of frustration after about an hour.Well, that was my experience.

IKEDC Service Centre where super poor service is guaranteed. They stop attending to customers by 2.30pm

Crowded as expected for a public utility office. Parking space is not sufficient. The staff were responsive though

Quick and swift response

I went there as early as possible, I was not attended to until 2hrs later. The problem I went to complain was not solved.

Cool

Think of chaos, youll experience it here. Serious complaints from the populace about electricity bills. I came for the same purpose but all we get from them is advice to get prepaid metres. Very disgusting episode.

What do you expect from them.... Standing under the sun to make enquiries... Very poor service

Very cool

Great professionalism and customers service.

Nice

It was horrible. I went to make a complaint about electricity billing and it took 5 hours to get the complaint registered

Power supply and energy distribution company

New innovations.. able to clear customers early enough

Ok

My complaint was resolved

Because they are safety concious

Not pleased

It was not satisfactory at all, firstly i waited for like 3 to 4 hrs b4 attended to, and at the end no solution to what I asked for

Cso too poor

To close to the road.

Noting good to write about

Its bad

It was reasonably

Power holding district unit for its environs

Slow yo responding to complaints.Proud staff

Had to follow up on activation of deployed prepaid meter

Good customer service received

Satisfactory

Poor

Unorganised firm

Very bad experience at the gate

Still have alot to do when it comes to customer services and workers approach to solving customer issues

Does not deserve any rating

Having issues with power consumption? This the right place to solve your electrical problems.

Having issues with power consumption? This the right place to solve your electrical problems.

It was annoying

I was attended to very well.

There is no enough parking space

Its very informative

They are trying

Fair

Very accessible

Awesome

Worst services.

No parking space

Average

Excellent Service!

IE shomolu BU. Customer value

EDC Shomolu unit