Aramex gets less than 0 star from me, but Google wont allow me post without adding a star, at least. Aramex is inefficient, unresponsive and poor. If you have a parcel that you wish to lose, then send it through Aramex. After charging over $160 to send my parcel from HK to Abuja Nigeria in 3 days, I had to go tracing it across its international routes after 4 weeks. Finally, I found my parcel dumped in the customs office in Lagos, and I had to pay for the clearance (even though that was all inclusive in the fee I paid aramex), then had blessed DHL complete the shipment from Lagos to Abuja. Aramex has no business nor future in courier/ logistics services. AVOID ARAMEX!!
The most useless courier service I have seen..how can my parcel be sent in the 28 and I picked up on the 14th of the next month..not competent
You really dont have business going there except you are making enquiries or complaints. They deliver door to door.
They do not answer phone calls and customer service is terrible
Friendly customer service and prompt delivery
Its a logistics centre that provide shipping services across the globe and locally well networkedARAMEX provudes fast track delivery of 2 -4 working days from any part of the world to journalists door step with their Shop n Ship productExcellent , affordable and reliable services supported with efficient customer centre service.Try Aramex
Not professional at all. My package still not delivered and I couldn’t even contact them. What a ridiculous carrier. Don’t be deceived by the positive reviews probably they are paid to do so. All they want is for you to come pick up your package yourself after paying for delivery🤷. I’m rating you less than 0
Not bad. They tried but need to improve in attending to customers
Where is my parcel? You supposed to have delivered days ago because I paid Amazon for 2-7 days delivery and is been 3 weeks now without any delivery from aramex. What kind of delivery company is this, ahh
Never use expedited shipping when buying on Amazon which Aramex handles, either use priority shipping or standard shipping (which you have to go to EMS located in post office within your address to pick up).Aramex never deliver Amazons order, you have to go there yourself to get it. I have used priority shipping from Amazon and UPS always deliver to my door step. I see no reason wasting money for expedited shipping and yet it wont be delivered to me.Dont be fooled with all these positive reviews.
They never pick up their calls. Bad customer service
Today is exactly 14 days before they can deliver a parcel from a neighboring country, just 1 hour away. Every other day they promise to deliver but never actualize, no follow up but endless promises.
Can I give a negative rating 👎? This courier company is not ready for business. I interacted with 2 of their staff and none had the courtesy to revert with a feedback despite promising to give one.
I would give this company -100 rating if I could. Their ‘Shop and ship’ service is a complete scam, especially if you are based in Nigeria. I honestly believe that they connive with costums to hike the fee up by 200% and defraud innocent Nigerians of their money.The costumer service is a total failure. They are unresponsive and rude and uncouth. They never see the costumers perspective and if you argue ‘too much’ they will sell your items and never speak to you again.Use this company if you are looking for a way to set your money on fire. But if you truly value your money, I advice you to run as far as possible in the opposite direction from aramex.
They failed to deliver my parcel and when I went in to pick it up two days later, they actually gave me somebody else parcel 😔 poor customer care, poor administration
Held in to my package and tried defrauding me with using customs. It was all a lie and they finally released my package after I threatened them.
They did not communicate me properly on my parcel
Unreliable logistics provider.
Their delivery is fast and Efficient.My items from Amazon was delivered before due date.
They ship quite fast
The staff are very awesome.. The service is fast and no delays
For your logistics protocols , you can visit them.
Poor Service went on too long before delivery. Would have been a 1 star but the customer care was pretty nice.
Sad Experience. Delayed Delivery (unable to meet deadline for the submission of the parcel) First and probably my last Experience with Aramex
Horrible delivery time... 6 days turns to 4 week
Fast international delivery. Good customer service
I was here to post documents to Germany on a Monday. I paid 13,270 and my documents got to Germany on Wednesday evening. Very fast and efficient service.To get here from mainland, just get a bus to roundabout CMS, then take a tricycle going to Ekó hotel, tell the driver to drop you at Ajose Adeogun street. Aramex is directly opposite a big zenith Bank branch.
Calling their customer service number is a waste of time, it doesnt connect you to any agent and just wastes your airtime. Very annoying.
Aramex is efficient in handling logistics in the most professional manner. The office space is decent and their services are quite trustworthy.
This is accurate but I didnt get my stuffs
Efficient and Fast Delivery. Did i also mention affordable?
Logistics is their business. Perfect!
I havent been to aramex
These guys are fantastic at delivery, especially international deliveries....all orders have got to me before the due date
Horrible company, could not deliver two different amazon orders, where DHL has always exceeded expectations
Most reliable courier company you can ever get, no worries about deliveries, services are of good standard and prices are reasonable.
They are Very reliable U will be sure to get ur package delivered
Good quality printing service. Pricey
I’ve seen couple of reviews here and I think it’s mostly staff or paid reviews, these people are fond of adding to the size of your items, this was done to me couple of times that I dint take note but recently fedex shipped an item to a location that shop and ship picked up from, FedEx weight was 4. And on shop and ship website they wrote 6.3 lbs and, when I confronted the front desk lady and insisted on manual measurement, she dint want to use the scale at the front desk, instead she took the item into an out of bound office where I couldn’t enter since am not a staff and came back smiling to tell me that fedex was wrong and insisted I pay for the 6.3.So beware. Insist on Manual measurement before paying and make sure you see the readings yourself. Or use other more reliable service
Fast and efficient service..my package arrived in pristine condition
Very useless company ..I give them 0 star..they never take their calls...very annoying...gonna distabilise my sons birthday..still havent gotten my parcel for like a week from their stipulated delivery date..
Delivery was swift 👍🏼
The best courier company Ive seen so far,also with the best price.
Can hardly put a call through to their customer service
Its a nice place,with good customer service!!
Cool place
They didnt deliver my package to me but claimed they did.
My Amazon order arrived Nigeria on a Saturday and on Monday the app indicated my order was out for delivery but it never came. I waited the entire week and had to go there myself on Saturday. Was told they have trainings or so every last Saturday but after they saw how upset I was, I was taken to the staff entrance where I waited and eventually got my goods. No apologies, just silly explanations like they called me and i didnt pick up. Ridiculous.
Delivery service delivered to your doorsteps with ease.
I wish there was a rating below one star , pls dont say I didnt warn you .
Awesome.
I actually use shopandship and the experience is okay. They have very good customer care and staff.
Great location and nice business environment
Exoptional customer service ...
I need to chat with the customer care
Their services are so poor pray amazon never ships your package with them very in professional dont use aramex if you can help it
Pricey but relatively prompt deliveries.
Excellent delivery services ever
They never come on time ,and they dont answer calls
Great and Amazing folks
Beautiful place to be for delivery services
3 days and still waiting to get my delivery work thin Lagos. Ridiculous
Nice business place
Not pleased with their service.. Item hasnt been delivered in over two weeks now..
Courier company... with best price
Great delivery company.
Quick efficient service
Good place
Good customer service
Render very standard logistic services both locally and Internationally
Customer relationship not professional
Great customer service
Nice delivery service
Awesome experience
Its a general bus stop
Great service
Nice service
Courier aramex
Everything about Aramex is poor
Cool place
Very responsive.
Ok logistics coy
Cool
Poor customer service
Good
Nice
Good and reliable