They have good customer relationship and their delivery is swift.
Super fast service and easy to locate
The staff were really professional. They offered an excellent service.
Good services... Last time I visited theyve upgraded the place. Shows theyre concerned about comfort and services..now you can seat proper while waiting
Gig doing better i didnt wait the whole day ti send my item was attended to soon as i got there even though there were others. they got my details before i went ti the checkpoint which made it easier and faster
The service was quite poor. Really disappointing for a God is good business.
Customer service can be a whole lot better.
They are staffs are very good and attended to customers very well
Great service, the speed at the Aguda outlet helps me return to gig
I called them to get a delivery for me from lagos down to Ibadan. It was worth it. No hassle. No fuss
They attended to me as soon as I got there. Asked for my details and got my package. It was seamless and the staff are friendly.
A nice logistics company, easy to use and readily available everywhere in Lagos...but more destinations need to be added to their fleet across the nation.
There service here was awesome, I loved there customer service
By the roadside and spacious ...Also, they have wonderful customer service nd they are well organized
Xpress Drop-Off is very efficient here and deliveries are next-day.
Excellent Service Delivery.
Prompt service delivery .
Great customer service, keep it up guys👍👍👍👍
One of my best experiences
Crowd management was a problem. The alternative mobile app to ease that was not functional either. I hope this is looked into. Well done on timely delivery though
Pretty quick to pick up things as long as you are prepared! They have friendly staff and followed the Covid Laws so I was happy.
Good Customer Service
Good environment....Well organized and properly coordinated, focused and professional approach to business. Sometimes, I think its a bit too professional...but very good all the same.
Make us to be getting our money in time after the the cash on delivery is recieved by client
Not bad, just not fast with things
One of the safest logistics in Nigeria. I think they have insurance. Note that they dont carry breakables.
I was promptly attended to and I admire their sense of professionalism. I am afraid there is no parking lot here, I suggest this should be improved on.
Amazing place. The Ogba branch has dedicated staff who understand the importance of their business. With the GIG Logistics App, it makes using them even better. Keep it up and keep improving.
Very efficient.
Took 8days to deliver item from Abuja to Lagos.
They have a decent relationship with their customers
Good customer service .
GIG is a leading name in logistics in Nigeria. Tested and Trusted. Never had any issue with them . Prompt delivery.
Good logistics company and acts professionally but they may have to ensure that its storage facilities work in optimum, as a courier company is expected to send anything within the law.
Cool but expensive services
Fast and reliable service. Ability to track your goods and loggages.
Havent used their logistics services before but strongly believe itll be like their transport section which is excellent
The parking space is just too small as it can only contain two cars if well manage
Yea, I sent a package to Kaduna, arrived in time. Its usually busy in the afternoon, so I suggest you get there as early as when they open.I didnt take a photo, but trust Google maps it will direct you! 👍🏽
Semi friendly customer handling agents, prompt delivery and very affordable.
The giggo app made everything easy
Nice customer service
Pickup was relatively fast, however the staff that attended to me was rude and quite unprofessional!
Love their app and how effective it was in scheduling my items for pick up, delivery and payment without me having to go to their office .
Nice look
Lack of packing space. Security is poor. Small office space combined with waiting area.
Good service
Nice place
Their services has really improved. Compared to the last time I was there.
Good morning GIG LogisticsMy documents has not been deliveredSince oct. 10, if you were unble to deliver the documents plz return it back to Ogba and give a call then I will go their and pick up my stuff and refund my money as well, you cant keep me in a shadow all this while enough of those games.
They are fast and efficient coupled with professionalism
Covid safe
Fair but takes much time guess they need more hands on desk
Cool and prompt
Prompt and reliable service
Best logistics company
Nice place but little parking spot
Nice set up
Great delivery services
Direction is on point but it’s the branch has just 1 processing terminal. There’s always a long queue.
Branding Printing and signage
I went to GIG logistics at Ijaiye road, Ogba to deliver a parcel and one of the staff told me they have closed for the day. I begged this staff to get the parcel from me as I am already in the office. He refused. I ordered for an uber to take me back home, while waiting for the driver, two people came to send their parcel as well and the same staff that told me they had closed, opened the door for the people to enter. Apparently in this country, it is Man know Man. That staff opened door for the people to enter probably cos he knows them while I have been there long before these human being came. As for you that staff, Im just going to ignore and not mention your name to save your job but you will reap what you sow. Thats all I can say. Terrible experience
They attend to you promptly.
Delivery services at its best. The space needs to be bigger though
Its a good medium to send ur things no matter how fragile
Fast delivery and well cultured staff.
Customer service is 👎 Theres one particular staff who doesnt smile or respond to greetings. I prefer the Ajah Centre.
They offer good Logistics services
They have been okay so far. Been using them for a couple of years now.
I was debited twice in a process of shipping to Abuja Nigeria, this is the 3rd week, they are yet to refund my money, I had called them severally, yet no response till date. Also my shipment was delivered 2days later than the delivery date.
Delivery days are very poor and slow.
Kool
Good customer service from the staffs on ground ⁶
Great delivery service. My package was delivered in great condition.
Website did not open. Gue its down
Fine
Cool
Service is not bad but waiting period is longer. Need improvement
Lovely experience
Good service
Quality service at reasonable prices.
Absolutely good
Very nice logistics company
Nice
They offer one of the best logistics services in the country
Great company. Very timely, effective and efficient service delivery...
The company itself provides good services. But that location in ogba is always rowdy and uncoordinated.
Good staff but less space and less staff making it difficult to do fast delivery
Was alright. Spent a while before I was attended to.
Slow in service
Recommended by a friend for sending a parcel from Lagos to Abuja. Theres the option of delivery to the persons home address or to the GIG office for collection. Theres space for one vehicle to park in front of the building but careful not be get blocked in by someone parking on the road behind you. On my visit, there was no one to welcome me as the two reps were busy with customers so I just took a seat and waited to be called forward. Signage to take a seat or someone to welcome you would be nice. Also the office needs a coat of paint as the door leading to the back and wall around that area quite dirty. Cant fault the reps though as they were super polite. Item arrived at the designated time but they texted me rather than the recipient to notify of collection which was a bit weird. But thanks for great service
This was my second time of visiting the Ogba branch of GiG. The first was to inquire about the rates and this recent visit is to send an item to Benin City. I spent about 45 minutes been attended to. I was impressed with their quality of service but it could also be better. The AC worked. The reception was also lively. I hope to return there next week to send another item to Awka.They are efficient, thats just the summary!
They always deliver.
The app helped me to order quickly
I loved the package
I am yet to review my package since 6 days ago.