I gave been to another dematel in gra which was very nice... But this particular one at stadium road .. Ahhh ...The front desk manager was xo rude and doesnt even know the meaning of customer service...all I can say is that they lost a good client
Dmatel is relatively okay with fair pricing.Their rooms are clean. But the receptionists need training; and they should be thought proper hand over from one shift to another.How do you subject a guest to several explanation?I was embarrassed because a receptionist couldnt pass proper information to the next shift yesterday 29th Aug 2021.
Very exclusive..Comfortable, convenient and affordable.Its a top notch 🙂
Cool hotel with a great ambience and aura.
A luxurious hotel with State of art luxuriously furnished rooms and Class customer service.
Although my stay was only in the conference center it was cool. Their sound system had some hitches but overall experience was good!
Dmatel Gold Hotel is a nice cossy and affordable hotel to lodge in Port Harcourt.The ambience is very warm and welcoming, staff are apt with their duty and response time is quick, the food tastes really good but a bit on the up side which is understandable for a hotel of this class. My guests really did enjoy their stay here and wish for a come back.In all, I rate it a 5-Star
Nice hotel, theyre doing good.They have another branch at gra tombia street.
Nice building and parking space with good swimming pool
Its a nice hotel with a secured and serene environment
Cool and lovely. With very courteous attendants. Good budget and well packaged apartments. Highly recommended for first time visitors.
Great parking space but narrow entrance.
Need a bit of face liftIts place I will recommend
Its a very beautiful Hotel located in a serene, well planned environment along Stadium road in the hub of Portharcourt.
Looks like a serene and exquisite environment. Photos later
Reception is often warm but advance bookings sometimes get mixed up.Meal is equally okay.Some utilities not functioning well like the AC, w/c flusher. Each room should have automomy to preferred stations. This can be arranged with DSTV I understand.They seldom work on feedback bacause Ive been here a number of times and have had to point out a thing or two to them whic hardly gets fixed.Overall, a fair experience
Nice space, good customer service, fast room service and neat rooms. Amazing overall facilities
The staff were polite and helpful, but the place really really needs a face lift
Poor customer service from the reception. Came in so tired after a long trip and I had to wait for 1hr for room I booked to be cleaned,and I given attitude probably because I was a female. Conducive environment
Unfriendly receptionists and the rooms seem overpriced. The hotel environment is however peaceful and cosy and easily accessible.
The linens are no longer white. Hot water took too long to come on in the morning. Apparently its turned off at midnight and then the heater is turned on sometime around 6am. Room I stayed in first smelt of cigarettes (it was supposed to be a non-smoking room). Room service is great, though.
Nice Hotel. Enjoyed my stay there.
No WiFi!!!!Nice rooms though
Very peaceful and clean environment to stay
It was best time ever
Dmatel Gold Hotel is a reliable and affordable hotel in Stadium Road, Portharcourt. Ambience is good and modern.
The hotel is neat and have very efficient staff. We have stayed there ( Port Harcourt branch) twice. I will recommend it to anyone who is around the area.
Is a nice place to be, clean environment and staffs are well cultured.
It was an okay stay. Honestly, you would expect more from the executive suites. I was okay with everything but the bathroom.1. Its so small2. The tubs have no seal cap, which would have been perfect for a soak.3. No hand showers?
The first room I got didn’t have an fridge at all and I had to call them to change my room. This room change was done very grudgingly. Both the former room and new room were not neat and I had to ask for my bedsheet to be changed because I saw dust stains on it. I am honestly not picky with things like this but mehn, that hotel was unkempt. The new pillowcase I got was also torn but I didn’t want to make a fuss about it. The 2 stars is cuz I had pounded yam and egusi and it was nice and quite cheap. I think the meal was 3k. The room was 20k for one night. Hotel staff is also quite unfriendly but I think it’s cuz they were tired as I checked in at night . Shouldn’t be an excuse tho. Overall, I’m definitely not going back.
Poor decor... delayed meals and service. Can do better
4star service. Awesome 😎 place
Stil cool but poor services always delaying dnt no if they have upgraded.
Their services are quite commendable. The place is neat with top notch services and its quite safe and secure.
Very Nice place
I ve enjoyed my stay here.
The receptionist are very welcoming, serene environment & they have nice rooms
They are good but there is still room for improvement
Rooms are no.longer properly maintained
Nice with decent environment
The serenity of the place
Nice place to be.
Very affordable and the rooms are amazing but the staff were too slow ... But either way the space is amazing
Experience at Dmatel PH was horrible. The mgr, one dark lady is very rude and arrogant
Fairly decent room.
Serene environment and well set up conference rooms.
The environment seems pretty decent. Didnt lodge so cant say anything about their rooms and/or room service.
Great place but they need to fumugate the hotel
Quality hotel, quality service and facilities
Great place to visit
Nice area to visit
Great place. Clean environment. Beautiful and unique architecture.
Warm and friendly staff.The lobby of the hotel is beautiful.
Good location. Cleanliness of rooms and food could be better. All basic facilities are in good condition. Friendly staff
Cool reception
Receptionists are rude and illmannered
For easy access to navigate around Trains Amado and Peter Odilia axies
Was beautiful and outstanding
Hospitable.
Nice clean hotel with good ambiance but the most horrible of room service! Average time of delivery of food to the room is 3 - 4 hours! Worse still the delivery is usually incomplete!They do not have any apologies when you call to complain and will dismiss you with ‘I will call you back’ which they NEVER DO! The supervisor at the kitchen needs to be urgently replaced!
A smart place for ur relaxation
Home away home for the wealthy....
Awesome place for relaxation
Very nice hotel. Nice food and friendly staff. My stay here was peaceful and comfortable
Good...they are receptive. Neat environment
My experience was awful, poor housekeeping, dirty bedsheets, rusted and broken wc/shower. Just to be brief; I suggest the hotel should be shut down completely for proper renovation,Pls.
Poor customer care service. But good rooms
Great environment.
Serene environment and classy lodge
Customer service is very poor.Be careful and dont expect exceptional service.
Decent rooms, prices a bit high
Located in a serene environment. Enjoyed the hospitality of the staff.
Great place!
Nice aesthetics, but low rate for staff-customer relationship.
Nice and clean. Good customer service
Good ambience. Spacious rooms. Prompt service delivery. Customer service is too notch. Quiet and serene environment. A great alternative to any 5 star hotel in Port Harcourt.
Lovely accommodation. The rooms were large and airy. The food was great and presented well. Broad menu covering local and international dishes. Theres a well stocked bar and restaurant. Friendly, helpful, responsive and courteous staff. Upscale area of Port Harcourt. The ambience wonderful, with dark rich mahogany tones and great lighting. In spite of having a noisy party of youngsters next-door, the sound level in the room was tolerable. Laundry services available.
Its a cool and cozy place to lodge.
Beautiful view. Lovely settings. Best customer service so far ice visited. Decent security personels and well armed. Nice bedding. Good food and drink
Beautiful place
Nice place to be and well trained staff
Personally I experienced poor service. I waited for over 15mins got angry and left. Yet no one said anything
Old furniture... dirty rooms
I really enjoyed my stay there
An hotel for relaxation with lovely interiors neatly maintained bathroom and toilets. Some of the workers are not mannered but hope they nib it asap.
Serene environment, Good hospitality
Secured with access road to different cities
The hotel is nice
Good place
Great place
My first time there today, nice view
Lots of improvements in room ambience
Service is generally okay.
Average. No wow factor.
Nice place, good accommodation
Nice. Place