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Smile Communications Ltd
39c Ahmed Onibudo St, Victoria Island 106104, Lagos, Nigeria
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Comments
id
Review №1

Very nice setting, with skill personal that attend in friendly ND helpful manner

Ye
Review №2

Head Office of Smile Communications Nigeria Limited.A 4G/LTE internet service provider.

Fu
Review №3

Amazing customer care service delivery

ab
Review №4

Headquarters smile communicationsI like this place and its environmentIts secured and safeI like smile

Ab
Review №5

Quick and was able to get resolution for my issue as well

Om
Review №6

I was here to make complain about my modem and it was resolved in 15mins. Customer service was 95% 👌

Od
Review №7

Did offer me a service...

In
Review №8

For the 3 times that Ive been there,I received excellent customer service

IB
Review №9

I dont know about this place

Ad
Review №10

Accessible parking available.

Ak
Review №11

HQ of the internet service provider. Neat office space.

Th
Review №12

Beautiful and clean. Customer service onpoint. Security detail was great.

Ef
Review №13

Professional customer service delivery.

AD
Review №14

Access to the location is manageable although there a lot of potholes which requires driving slowly at major part of the road. Good parking space and spacious enough occupy up to 10- 15 cars.Great and excellent customer experience and reception top notch

Sa
Review №15

HQ for Smile Comms...I was given a listening ear 👂Not bad for good customer service 😉

Gi
Review №16

It was cool

Da
Review №17

Office and business place of smile communications. you can get any of their product and services there

Fe
Review №18

Smile Head office.Smile... Now you can.

Ad
Review №19

Very neat

Ol
Review №20

Serene environment which accommodate people and the members are friendly and welcoming

ol
Review №21

The staff have a good customer service. But I just dont know why they asked me to pay for a smile modem again; after the I purchased within a month stopped working

An
Review №22

Smile is selling true unlimited packages for 24k naira while limiting transfer speeds. Usually cant go above 600kb/s download speed regardles of location. Some years ago smile was definitelly better provider than it is now. Poor coverage with poor transfer speeds. Both on Mainland and Island. Not good value for money.

Ab
Review №23

Agents were quite friendly, the only problem I have is the parking space, its almost non existent for customers. You either park on the road or look for a parking lot which of cos comes at a price. Wonder why a lot of Nigerian businesses build massive structures without thinking of parking...

An
Review №24

This is the head office of the fastest growing data network service providers in Lagos. Well constructed office space in a safe and secure environment. The staff are quite professional and friendly. There’s ample parking space, but there’s need to make room for wheelchair parking lot.

St
Review №25

This company has extracted approximately 55,000 Naira from me and has given me internet service worth about 15,000 Naira. And this okay by them because there is virtually no legal accountability available. Their customer service is extremely poor Stay away. Could someone advise me on how to report these people to some authority. Please help..

Is
Review №26

Located in a quiet and traffic-free environment, Smile communications is a contending provider of internet services in Nigeria and their office isnt so bad.

Sa
Review №27

Very Fast and Reliable network

Wi
Review №28

Not served

Jo
Review №29

This is Smile Communication Network Head office in Nigeria. Well designed office for operation and transacting of day to day business with a customer. I have been here several time and the environment is cool.

BL
Review №30

Experience was brilliant. On our way in we met Miss Ada and she attend to us very well, she solve the problem of our Smile internet device. Thank you Miss Ada, God bless you.

Sa
Review №31

Good internet broadband company. Popular in Nigeria major cities

Pa
Review №32

Their network is not yet widely spread in Lagos Nigeria. But, in areas where they have strong network connectivity, their internet is super fast. They have two types of Modem: N16,000 and N22,000 respectively

Og
Review №33

There services is very good

Mu
Review №34

Great place

UB
Review №35

Easily get all your smile related enquires sorted out

Eh
Review №36

The inside is quite neat, odourless and Im sure its a good place to work.

Da
Review №37

Exquisite

ad
Review №38

Poor customer service

Ma
Review №39

Nice

EL
Review №40

Awesome

Ch
Review №41

Quite and neat. The staff are also welcoming and friendly

Og
Review №42

Good location. affordable internet connection devices and great service staff. the company also runs a voip infrastructure.

Ad
Review №43

They are a Network that is very concerned about their Public Image; and so, spare no effort to ensure that all Requests and Complaints are met and amicably resolved! Even though they have very excellent staff Manning all their various outlets, I often make the long journey here because of their impeccable service!

Jo
Review №44

Great company that does everything possible to punch above its weight.

Sa
Review №45

Close to Unity Bank HQ, VI, Lagos. Fairly good customer service.

Ek
Review №46

Houses the headquarters of smile communications. The customer service was good.

Ar
Review №47

This is the fastest growing 4g network companys head office.

Ol
Review №48

The internet experience has been very good. I must say its perhaps the fastest I have used in a while.

Ad
Review №49

It was just ok. They have this funny rule of once something happens to your charger, perhaps you misplace it, you cant get a replacement from Smile, something I wont mind for a reasonable fee. You are practically advised to use another charger with high amp which always doesnt work. Its sad because I recently bought 30gb but cant use it because my modem is not charging properly. A visit to third V/I store was almost pointless as one of the front desk officer simply said we dont give replacement charger, use any other usb with high amp. Though the second front desk officer did try to help by offering me a spare battery at no cost, the charger I think is the problem as once I charge with the usb cord (albeit original) gotten from the stores, it charges only for a while and then goes off. Its either they work on the battery technology itself so it doesnt drain quickly or find a way to sell spare chargers from smile itself. No point buying data if it cant be used and on the go.

Ke
Review №50

I have great experience with their team members. Dont forget to like the page. Thanks ...IG @keepfit9jawithwilson

Vi
Review №51

Good company. Great HR staff like Mrs Linda

An
Review №52

Good enough network but horrible, did the unlimited plan and I didnt use most of it as the final week drew close, they put a stopper on my data even though I had not gotten to the required 80gb, I called them complaining about my slow network and they keep saying they would call back in 15 mins, spoke to over 10 customer care and till today no call back. Criminals at best... very very criminal... called back some time later to complain about not getting any call back from one of their reps and they said the Rep has been busy taking other calls. Advice if they ever tel you they would call you back its a big lie.

Ol
Review №53

Awful at best, fraudulent at worst. Internet literally wasnt working for us like they promised, we requested for immediate refund and all they did was play us along. They kept saying some department would get in touch to sort it out but they never did. Agent kept stringing me along and it was just a whole big mess. A big, big regret.

Ol
Review №54

The office is clean and the staff members are courteous. They dont waste time attending to your needs.

Ia
Review №55

Smile Communications HQ. Havent been here in a while, but every time I was there, service was fast and friendly. The rates are on the higher side, but the quality of service is hard to beat.

Eb
Review №56

Decent office space

Pa
Review №57

Good Customer Service

If
Review №58

The service is very much improved. Friendly people... Especially Nana!. Thanks a lot for your help.

ri
Review №59

Nice place..customer service good too

fo
Review №60

Smile Nigeria is a 419 operation. From their cheap, shoddy routers to their senior executives who would rather offer journalists bribes than fix their poor network. Their ceo didnt even know the plan i bought from the comoany existed. Utter rubbish!!!

Bu
Review №61

Internet that actually works...cost is ok. They are far better than their competitors on customer service but they can definitely improve on waiting time.

og
Review №62

Fantastic

Pa
Review №63

More known for data service providing

Ko
Review №64

Great work environment. Receptionists are always professional and ready to help.

To
Review №65

Experienced people

La
Review №66

Good customer relation

Da
Review №67

Lovely building, complimenting the brand, smiling all the way

EU
Review №68

I do enjoy the speed however, I cant make use of it in Owerri. How soon are you extending smile network to Owerri?

Os
Review №69

Love the feel of the place.

Og
Review №70

Excellent environment but slow customer service

Ka
Review №71

Oh smile for my Wi-Fi

al
Review №72

Wonderful customers servo e from the tech team

an
Review №73

In a country where you hardly get Data, and after been able to subscribe to Data plans, you just get mad at the rate at which its been consumed. You hardly manage 1GB of data for two days

Da
Review №74

Accessible for retail purchase of Data. Strong dignal

Pa
Review №75

Proactive and progressive business environment.

Ol
Review №76

Terrible service. Take donkey years for your complaints to be resolved. They have issues in smile I believe. And its everywhere you go.

Ol
Review №77

Super fast high speed 4GLTE provider with Crystal Clear VoLTE. First in Africa

Ad
Review №78

Its affirmatively a well structured organisation

Cy
Review №79

The office is very tranquil

Sa
Review №80

The Toyin Street outlet is my favourite

Ab
Review №81

Went to get the smile modern.

Aw
Review №82

Good quality signal

Aj
Review №83

They are good in terms of customer care.

La
Review №84

Awesome

ju
Review №85

Easily accessible

Lo
Review №86

Best 4G network provider in Nigeria

Mi
Review №87

Good location, great staff, excellent building.

JA
Review №88

Adequate customer care service

De
Review №89

Good customer service

my
Review №90

Poor service and they promised unlimited data without showing the policy on the site

Ay
Review №91

Very good place.

Mi
Review №92

Good network

mm
Review №93

Very good place

bo
Review №94

Cool environment for business purposes

Mi
Review №95

A pretty good company....

Ri
Review №96

It was very easy to locate

Ad
Review №97

Good

Vi
Review №98

Well laid out office premises

Fr
Review №99

Data prices arent competitive.

La
Review №100

Superfast internet

Information
60 Photos
100 Comments
4.1 Rating
  • Address:39c Ahmed Onibudo St, Victoria Island 106104, Lagos, Nigeria
  • Site:http://www.smile.com.ng/
  • Phone:+234 702 001 0606
Categories
  • Telecommunications service provider
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8AM–5PM
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