Cool headed and calm beautiful ladies, taking their time to attend and ensure issues around the product is well resolved.
Nice place and nice customer service
We havent been seeing you guys products in town
Ntel mobile telecommunications store along kingsway/Aflred rewane road
This is a good outlet for ntel. However, the network itself can be serious headache.
Reputable Internet service provider.
A very neat environment and the entrance is accessible. For the number of customer care agents I saw, I must say they are too slow for my liking.
Its very good and Reliable in use
Ambience is awesome.. top-notch service delivery too
Its big, beautiful and theres a nice rest room
Very good only in the office but their website isnt working and has not worked well for over 2 years now.
A fast 4G promising network but the cost of really enjoying it is for big data consumers.
The staffs here a so friendly and highly professional. it was a pleasure. Here is what the looks like form the outside.
Very polite staff
At the time I visited this store over a year ago, the environment was neat (they had dust bins placed in strategic locations for easy waste disposal) and spacious with enough seats to accommodate visitors.The customer service representatives were courteous and friendly.Generally, I was well attended to and even when I was delayed, they apologized to me.
Join one of the best network... Pure 4g
This place played host to this years Design Week Africa exposition. Was a beautiful experience as I encountered African art first hand. Pictures from the event are attached.
Unlike typical customer center, the store is not packed. There are few customer service agents and even fewer customers which has an upside as it means your request are attended to faster. The staff are of great help as they take their time to put you through all the requirement.Car park is also a little tricky because you get to the entrance before you get to the front of the store so you need to be careful or aware of the park entrance, if not you will have to go the long journey to make a turn.
It was a wonderful experience with the Customer service!
Good network service
Ntel store is one of the outlets of the newest telecommunications company in Nigeria. They started operations not long ago and they promised to offer the best telecom services to Nigerians but their speed has not justified the promise. If properly managed, they have a fine future to tap from over 200 million people who are together in diversity.
Situated at the edge of Ikoyi, it is adjacent to both the place and the federal marriage registry. It is not hard to miss if youre head towards Victoria Island from Osborne or leaving it.The store operatives help with topping up data and airtime. 4g LTE Devices can also be bought at the store. There are parking spaces for customers.
Not bad, fine service. Quick response and they were ready to help.
They dont ever pick their calls and their website has been under maintenance for the past 3 days, how exactly is one to subscribe? on top of that you will be the one paying for the calls to their toll-free number, smh. but overall its the cheapest and one of the fastest 4G Lte networks.
It is a great place for any product of Ntel you want. Ntel is a teleco. Their call rate is cheap and have a good range of data plan for any budget that comes with fast internet speed.
It was a wonderful experience. Good parking facilities & courteous staff
What started as a breath of fresh air in the network operators space is turning out to be just one of the ineffective lot.Made a subscription payment for one month but the base station in my neighborhood has been down for 15 days and counting. There is no customer service line to call, you have to physically visit their office. Ive been there several times and sent emails but nothing has been done. One very unsatisfied customer here.
The best customer service offering I have ever seen in Nigeria. Why 3 stars? They have lot of technical hiccups but they make up for it with their great customer service. If they can overcome these issues they would be the best ISP.
Awesome services at it best... Think NTEL 4G LTE
In a strategic location, easy to locate, nice environment and pleasant customer care agents but you are most likely not going to get your issues resolved easily.
The store sells Ntel SIM cards and WiFi routers. Their services can be better, its currently very terrible. Theres no parking space on the exterior! The LASTMA guys are always on the watchout to see any vehicle parked by the roadside so it will be towed. Parking is located at the back of the building. Their staff are a little courteous but can do better.
Oh cool place try it
Need to improve with their service. Failing in the area all other telecom companies have perfected. I have never seen a company that makes receiving payment more difficult than Ntel.
Its great but price in there should be update to meet economic standard
Extremely poor customer service. To reach their customer service in real time you will spend money on calling and they wont pick. Send facebook, twitter or mail they will respond the next day. I am absolutely embarrassed to they are an IT company with almost no real-time customer care
Extremely friendly staff, quick and efficient service
It was okay, their office was a small one, full air conditioned. Their customer services delivery was fast, although ntel network is just coming up and their was a promo then, that why people where their in a rush for it
Really good store. Free WiFi and ample parking space. Lovely staff to answer your questions
Nice and cool environment
Good place to buy data and orther ntel services
Distinct 4G LTE services, am sure someday they will make me their Ambassador, please dont use foul languages against our motherland firm...
Best place to get high speed internet subscription without data limit
Best 4G Lte network.
Just an outlet with normal customer support but if you are looking for some technical help ..I wont advice you go there. The supports are not technically sound or should I say oriented
Very decent location in Ikoyi, but the 4GLTE service they offer is nothing to write home about. Its so very epileptic. Getting things done like subscription renewals, airtime top-ups could be herculean tasks.
Very reliable and fast network.
Nice setting... Very good professional staff
Very good customer service, Claret is very helpful.
Awww I love the staffs .. Very efficient smart.... U dont have any option than to talk in love with them
Customer service is top notch.
The reps are pleasant. They attended promptly to everyone.
Go there and grab your copy of NTEL sim, start enjoying unlimited browsing.
They offer great service.
Really nice officeNeat staffNice waiting roomFriendly sitting positionEasy to locate
Their service is pretty satisfying
Fast and efficient service, no long queues.
Quick response to customers and they are very organised
In Ikoyi....very accessible
Lovely place to get all your data voice and device deals from ntel
Poor crowd control at this facility. Support staff okey but not technically sound. Dont expect much from the staff. parking limited.-disclamer-Observations made as at time of visit. Might change in future
Good customer care. Met all my needs.
Easily accessible and have very fast data speed. But I think it might be quiet expensive for small scale businesses.
They have good customer service and the staff here are very professional.
Excellent customer service but they still rely on the call center to resolve subscribers issues.
Would probably have given a better review, however service has been poor recently
Its easy to locate and the customer service is very good
Great place to buy 4G devices and the best 4G network in Nigeria
Quaint place. Good customer service.
Beautiful place. Awesome customer service experience.
Good customer service when there network isnt down lol
Friendly and efficient staff. I was promptly attended to by the staff
Lovely environment and there staffs are cool expecially a guy called soji.
They have all you want and all your questions about the ntel
Very good store with a very orderly service delivery
Not bad. But can be crowdy at times.
Cool contact store but customer service needs to be improved.
Ample parking space, courteous staff and quick turn around
Friendly, quick response to issues. Wonderful customers care.
Good computer and electronic shop
Very accessible and good parking spots are availablr
One stop for ntels products and services. One stop for the phenomenal ntel 4G connection and experience. With their introduced never-experienced true unlimited data plans and speed, this tops the list for experience. SIM registration is compulsory and you get to choose your own number with the 0804- prefix. There are 3 attendants handling customer queries.You can get a connection here with a free SIM card but for an unlimited plan, the minimum fee is N1,000. They have mifis in stock for sale which come with a bundle at a discount.It is also home for the popular Nova phone which is a feature-like phone and yet 4G VOLTE enabled. This can be got at a discount too if you are activating a plan instantly.The impressive thing is that new customers get to make on-net calls for free and for life! Those are called pioneer club members. Brilliant
Good office, but little staff available for the amount of crowd
Good customer care service and nice environment.
Great service on a good day. But, annoying on other days
A lot of customers but they are good to me
Prompt service, impressive ambiance.
Operates epileptic 4G LTE services, does not give customers value for money spent. The staff of this network have a particularly terrible attitude to work.
Well equipped Ntelng service center.
Awesome employees. Great ambience. Kudos!!!
By a distance the Best 4g lte in Nigeria. Good customer service
I have never been able to recharge MI-FI online. I have to go all the way to the office in Ikeja or Ikoyi to renew my subscription. Just terrible.
Nice road store office, courteous staff but are not very knowledgeable of the products that are offered by the store
Ntel products mainly for day, havent used it though
Top customer service
Good customer service. I got the help I wanted and was on my way
Poor customer service delivery and network capabilities
Good service, great customer service personnel, and nice ambience