Excellent service. Very attentive, detailed and lovely attendants.I was able to complete the process of sim retrieval in less than 10 minutes.
Swapping my lost SIM card was faster than I anticipated. Very nice costumer service.
Your one stop shop for all reqest enquiries and complaints concerning MTN sim
Excellent service. The staff who helped was really good and professional.
The customer service representatives are the rudest I have met in my life. What a shame.
Excellent service. My entire time there was properly organised with someone standing by to guide me through the different service points.
Excellent customer service experience. I booked an appointment on to do my NIN registration, arrived 15min before my scheduled time. I was warmly attended to, those on appointment didnt have to mix with other walk-in registrants.But for the delay I will assume was due to technical hitches (no fault of MTN), it would have been a breeze in and out experience.Kudos to the MTN staff on duty yesterday (February 4, 2021).
Good location for customer to retrieve your MTN card
They were slow.... Im not impressed 😕... looks like they lack enough staff
A bespoke service centre for the telecom giant, MTN. It is one of their high class customer service centre which catered for subscribers in the Ikoyi axis. It is a well designed centre with very nice abstract designs. The ambiance is so cool with customer service agents attending to subscribers issue. Varieties of mobile devices and other telecom products are on display for sale. COVID protocols were duly observed when I visited there.
They couldnt even attend to me because of bad network....
Great customer service... Nice security 👍
Good, warm reception. Prompt services. Impressed.
If you dont have a car to drive in get ready to be kept at the gate...if you dont have business there dont do follow follow...you will not have a seat inside...😅
Beautiful surroundings and good parking space.
Worst customer service ever. They are very arrogant and rude. The first shall be the last and very soon
Nice place. Staff are friendly
Good service 👍
I registered for my NIN and everybody was friendly and helpful in a fully air-conditioned area.
They kept people under the hot sun no canopy no chairs. Eventually I got frustrated and left without achieving my aim after one of the staff told me no network to carry out a sim swap.
A very welcoming and Neat environment
Great service. Followed COVID safety guidelines. Clean and not over crowded
Very neat and comfortable office with great customer service. If you are in need of anything that has to do with MTN products and services, this is a great place to visit.
Nice courteous staff, quick service
Well the place is well coordinated
The place is clean. Covid-19 protocol is respected. A lady came to attend to me.
Awful experience! Took them 1 day to get me a replacement and another 48hrs to get the sim to send and receive sms. The site supervisor sat unbothered until I had to raise my voice at the displeasure of visiting the center 3days in a row to get a replacement sim. If I could rate them no-star, I would!!
Quite interesting. Less crowd. Was attended to promptly.
Nice customer service but took too much time than necessary to resolve my network palava
Linda was very helpful with the issue I had. Good Asset to MTN
It took so long before I was attended to. There is need for better speedy service.
They were orderly and precise
Great service
Poor customer service. I rated the 1starbecausethe security at the gate did a good job
Ok
Quick and helpful service. The team even went the extra mile to get me sorted out
Bit slow but all issues dealt with. Very satisfied
Lovely place. I loved the passionate way they attend to people
Good customer service and outfit
Amazing service and staff. My issues were attended to.
MTN full of BS. I just need the courage to port
Kind and friendly staff. Very welcoming atmosphere.
Quick service delivery & good customer relations...
Good reception. Well managed service center
You get satisfied and well attended to
It is a customer service centre with few people waiting to be served, first come first serve. And due to the covid19 social distancing is being observed at the centre.
Good, pleasant and Very knowledged staff. Fast and helpful. Solved all my MTN problems I had.
The best place to resolve your Mtn issue.
Good CS but I spent 45 mins there just to swap to a 4G sim
Nice
The reception lady is good, and customer service is good
Excellent customer service 👏
Very efficient staff. The Center is a bit noisy and untidy. It used to be more serene when I visited two years before this visit.
The customer service was good and responsive
Absolutely the worst service experienced in Nigeria!!
Lovely place
Is a nice center
Top notch service delivery...
Delayed me for hours
It was less crowded and the service was good
Swift
Neat, well organised and good customer relations
Nice place
I like there customer service
Great
Wonderful.
Very lovely customer Service
Excellwnt parking space and very friendly security
Good customer support
It was good and great
Good customer relationship!!!!!!
Mtn switch
Strict no entry without face mask.
Not bad
Nice
Excellent
Awesome customer service
Prompt and courteous service
My people, Every where you go. They always represent well
I really love this place.
Excellent Customer service
Nice
Slow
Satisfactory.
Excellent Service
The service was great
Awesome Customer Service delivery
Spacious.
Wonderful services
Quick service
Excellent service
The place is okey
Nice place
I dont like MTN
Customer service is on point
Fantastic
Great
Everything you will need