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MTN Service Center Ikoyi
4 Aromire road, Off Kingsway rd, Opposite Ikoyi Hotel, Ikoyi, Lagos, Nigeria
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Comments
ol
Review №1

Excellent service. Very attentive, detailed and lovely attendants.I was able to complete the process of sim retrieval in less than 10 minutes.

MB
Review №2

Swapping my lost SIM card was faster than I anticipated. Very nice costumer service.

ko
Review №3

Your one stop shop for all reqest enquiries and complaints concerning MTN sim

At
Review №4

Excellent service. The staff who helped was really good and professional.

Da
Review №5

The customer service representatives are the rudest I have met in my life. What a shame.

Jo
Review №6

Excellent service. My entire time there was properly organised with someone standing by to guide me through the different service points.

Ma
Review №7

Excellent customer service experience. I booked an appointment on to do my NIN registration, arrived 15min before my scheduled time. I was warmly attended to, those on appointment didnt have to mix with other walk-in registrants.But for the delay I will assume was due to technical hitches (no fault of MTN), it would have been a breeze in and out experience.Kudos to the MTN staff on duty yesterday (February 4, 2021).

oy
Review №8

Good location for customer to retrieve your MTN card

Tr
Review №9

They were slow.... Im not impressed 😕... looks like they lack enough staff

Ko
Review №10

A bespoke service centre for the telecom giant, MTN. It is one of their high class customer service centre which catered for subscribers in the Ikoyi axis. It is a well designed centre with very nice abstract designs. The ambiance is so cool with customer service agents attending to subscribers issue. Varieties of mobile devices and other telecom products are on display for sale. COVID protocols were duly observed when I visited there.

Ad
Review №11

They couldnt even attend to me because of bad network....

Da
Review №12

Great customer service... Nice security 👍

Ye
Review №13

Good, warm reception. Prompt services. Impressed.

Id
Review №14

If you dont have a car to drive in get ready to be kept at the gate...if you dont have business there dont do follow follow...you will not have a seat inside...😅

Da
Review №15

Beautiful surroundings and good parking space.

Re
Review №16

Worst customer service ever. They are very arrogant and rude. The first shall be the last and very soon

Ra
Review №17

Nice place. Staff are friendly

Ay
Review №18

Good service 👍

Ed
Review №19

I registered for my NIN and everybody was friendly and helpful in a fully air-conditioned area.

kh
Review №20

They kept people under the hot sun no canopy no chairs. Eventually I got frustrated and left without achieving my aim after one of the staff told me no network to carry out a sim swap.

Ol
Review №21

A very welcoming and Neat environment

Ud
Review №22

Great service. Followed COVID safety guidelines. Clean and not over crowded

Ch
Review №23

Very neat and comfortable office with great customer service. If you are in need of anything that has to do with MTN products and services, this is a great place to visit.

AL
Review №24

Nice courteous staff, quick service

fa
Review №25

Well the place is well coordinated

SA
Review №26

The place is clean. Covid-19 protocol is respected. A lady came to attend to me.

Ad
Review №27

Awful experience! Took them 1 day to get me a replacement and another 48hrs to get the sim to send and receive sms. The site supervisor sat unbothered until I had to raise my voice at the displeasure of visiting the center 3days in a row to get a replacement sim. If I could rate them no-star, I would!!

oi
Review №28

Quite interesting. Less crowd. Was attended to promptly.

Ch
Review №29

Great service experience.

He
Review №30

Nice customer service but took too much time than necessary to resolve my network palava

Yi
Review №31

Linda was very helpful with the issue I had. Good Asset to MTN

ta
Review №32

It took so long before I was attended to. There is need for better speedy service.

Au
Review №33

They were orderly and precise

Ag
Review №34

Great service

Ab
Review №35

Poor customer service. I rated the 1starbecausethe security at the gate did a good job

ch
Review №36

Ok

Ad
Review №37

Quick and helpful service. The team even went the extra mile to get me sorted out

Wo
Review №38

Bit slow but all issues dealt with. Very satisfied

Ol
Review №39

Lovely place. I loved the passionate way they attend to people

El
Review №40

Good customer service and outfit

Et
Review №41

Amazing service and staff. My issues were attended to.

Ma
Review №42

MTN full of BS. I just need the courage to port

Oh
Review №43

Kind and friendly staff. Very welcoming atmosphere.

Ni
Review №44

Quick service delivery & good customer relations...

oj
Review №45

Good reception. Well managed service center

Am
Review №46

You get satisfied and well attended to

LA
Review №47

It is a customer service centre with few people waiting to be served, first come first serve. And due to the covid19 social distancing is being observed at the centre.

Ja
Review №48

Good, pleasant and Very knowledged staff. Fast and helpful. Solved all my MTN problems I had.

Om
Review №49

The best place to resolve your Mtn issue.

Ma
Review №50

Good CS but I spent 45 mins there just to swap to a 4G sim

Na
Review №51

Nice

非说
Review №52

The reception lady is good, and customer service is good

Ol
Review №53

Excellent customer service 👏

Ne
Review №54

Very efficient staff. The Center is a bit noisy and untidy. It used to be more serene when I visited two years before this visit.

Ar
Review №55

The customer service was good and responsive

Th
Review №56

Absolutely the worst service experienced in Nigeria!!

Wi
Review №57

Lovely place

ch
Review №58

Is a nice center

He
Review №59

Top notch service delivery...

Jo
Review №60

Delayed me for hours

az
Review №61

It was less crowded and the service was good

Al
Review №62

Swift

Ta
Review №63

Neat, well organised and good customer relations

Da
Review №64

Nice place

An
Review №65

I like there customer service

ke
Review №66

Great

ol
Review №67

Wonderful.

Da
Review №68

Very lovely customer Service

Us
Review №69

Excellwnt parking space and very friendly security

Ol
Review №70

Good customer support

Za
Review №71

It was good and great

Mo
Review №72

Good customer relationship!!!!!!

AK
Review №73

Mtn switch

Ge
Review №74

Strict no entry without face mask.

Sa
Review №75

Not bad

Am
Review №76

Nice

id
Review №77

Excellent

Eg
Review №78

Awesome customer service

Ol
Review №79

Prompt and courteous service

Be
Review №80

My people, Every where you go. They always represent well

Ha
Review №81

I really love this place.

Ay
Review №82

Excellent Customer service

Bl
Review №83

Nice

Ad
Review №84

Slow

Og
Review №85

Satisfactory.

Wi
Review №86

Excellent Service

Ma
Review №87

The service was great

if
Review №88

Awesome Customer Service delivery

ka
Review №89

Spacious.

Pa
Review №90

Wonderful services

Sa
Review №91

Quick service

ol
Review №92

Excellent service

Ri
Review №93

The place is okey

ol
Review №94

Nice place

Ko
Review №95

Nice

Mu
Review №96

I dont like MTN

Ug
Review №97

Customer service is on point

Ol
Review №98

Fantastic

Th
Review №99

Great

Be
Review №100

Everything you will need

Information
8 Photos
100 Comments
4.3 Rating
  • Address:4 Aromire road, Off Kingsway rd, Opposite Ikoyi Hotel, Ikoyi, Lagos, Nigeria
  • Site:https://mtnonline.com/
  • Phone:+234 814 990 6212
Categories
  • Telecommunications service provider
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
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