user
Glo World
280 Herbert Macaulay Rd, Alagomeji-Yaba 100246, Lagos, Nigeria
Appearance
Comments
Ak
Review №1

A simple SIM swap or upgrade took about 3 hours and spanned 2 days!The office at Yaba sits atop an obscure building which has insufficient parking spots and the staff seem over-worked.They came through eventually, but it could have been way easier.Patience and tolerance will see you through!

ro
Review №2

I’m really not impressed at all. So I called the number listed for Enquiries, straight 3 times and none was answered. I got a message 1 minute later to send sms and I did. 30minutes later I sent the second sms complaining of poor customer service and immediately the same number called back asking why I have to call him a customer care.He went ahead to say Glo customer service is 121 and not his number.Why is the outlet listing his number when he can’t properly attend to customer who call to make enquires.If the outlet doesn’t attend to call it should be well stated or remove the number entirely.

Jo
Review №3

The environment generally is serene. Secure and the security is friendly and does his job well.The Glo staffs were also calm and attended to all customers professionally.Everyone had to follow all Covid -19 protocols before going in. All In all, I achieved all that I went for. Cheers!

Ja
Review №4

It easy to locate ,, immediately after sabo police station on your way to alagomeji

ad
Review №5

Covid-19 compliant, thats certain, environment was calm and the customer service was great. It kinda too time for the que to move but guess its normal.

Fu
Review №6

Terrible network, terrible customer service, the one at Fadeyi even shouted on me on the phone while I was trying to make enquires. Please if you can do without the network. Dump them. At least if their network is bad, the customer service should be ok. I hope I never have any reason to walk into any of your outlets again.

So
Review №7

Its a cool environment, and customers are always attended to

Am
Review №8

Spent an unusual long hour waiting, due to covid-19, they attend to people in batches.

Ah
Review №9

Most outlets no longer have the 4G sim. This place is even kind of not easily located unless youre walking. No security on sight till you enter. No wheelchair accessible entrance as the customer care is upstairs as usual in most of their other outlets. Staffs sometimes treat you as if theyre doing a great favour by responding to queries or solving issues as if I didnt pay for it. They need upgrade in addressing customers anyway.

Og
Review №10

Poor Customer Service. Been going for ages to retrieve my line, all they kept on saying is No network. I wonder how a network service provider dont have network. This is my first time of rating any where one start on Google Map.

In
Review №11

Very poor customer service!I was so frustrated... Very bad experience

Od
Review №12

Its a good business environment

Ga
Review №13

Lovely experience, I was attended to promptly as soon as I parked and got to their top floor office. They’re definitely getting my business.

Sa
Review №14

Recommended office for all Globacom Telecommunications related issues.

be
Review №15

Good customer relationships for glo mobile users

ME
Review №16

Bad staff.. especially their security

Da
Review №17

Its an okay customer service system

Mi
Review №18

The reception is somewhat quick

Hu
Review №19

GLO is the best in the world

Ab
Review №20

Cool and easy to locate plus service experience is better

Kh
Review №21

The staff are very slow and they do not give adequate responses to customers. Customers had to wait for hrs in a very inconducive place before they are attended to.

Ol
Review №22

Their customer service lack customer care

Em
Review №23

The customer service at alagomeji office is poor

on
Review №24

A branch of the popular telecommunications company gloBuilt for easy access to the company so as to provide you with the best services.Through this branch you can easily contact glo and get any problem about your Sim card, phone or network signals solved.I cant say much about their customer care tho, I visited once and I wasnt all that impressed... Its a good place nonetheless

Ha
Review №25

The staffs were polite, but sometimes when the closing hours are approaching they do tend not to attend to customers. And some of Globacom staff hardly know everything about Globacom products...

Em
Review №26

Very route people

od
Review №27

Time wastersPlease dont botherI havent even gotten my sim since over two weeks .

Ol
Review №28

Complete waste of time...went there twice without resolution to my issue, bad customer service too, the staff acted like you are being done a favour. If you have other options, please use them

Mo
Review №29

Ok

In
Review №30

The staff were polite. Super

Bo
Review №31

I visited this office twice or three times every week from July to November 2020 to try and retrieve my lost glo line. The story was ALWAYS that there is no network to process my request. I would wait and wait to no avail. I have abandoned the line now.

TH
Review №32

Theyre doing fantastic on advertisement but needs to improve on their network.Its network needs all attention cos they are perceived as network saviour for Nigerians.

Ju
Review №33

Some days swift service, other days; long queues, down times & a non-smiling representative.

Ol
Review №34

Wonderful!

Os
Review №35

Very bad customer service. You have to wait on an existing queue before anybody even attends to. And then, when you are asked of what you want to do. You are told to go and do photocopy of your ID Card on the next street like 5mins walking distance (10mins to and fro). Things need to change asap

Ay
Review №36

The manager in charge possesses a high level of customer empathy. Thats a major plus.

Jo
Review №37

Finally got my request solved though but actually did come with a very very poor customer service delivery.

Ta
Review №38

Warm ambience. Customers are well attended to.

Me
Review №39

😟 I used a big old Internet card but was told service was discontinued, was told to get a new USB card. Couldnt even get a refund for old card.Also, long queues during registration .

Je
Review №40

They didnt have network... Yuck!!

Da
Review №41

They call their selves the masters of data, but nothing farther from the true. I don´t recommend it to anybody.

Ad
Review №42

I went for a line retrieval.... Well arranged seat for customers, Customers service was great and those guys know their onions abeg....

JO
Review №43

A lovely place to be, any time you have complain(s)., or wish to get a new device. Glo....THE GRAND MASTER OF DATA. #OLUWALONIFIXING.... Alwayz

AD
Review №44

Good place with wonderful warm reception and active service

An
Review №45

Good networkAwesome data bundles with affordable tariff.Amazing recharge bonuses.Glo is simply amazing.

Ad
Review №46

Just wish they have a better network coverage

ku
Review №47

The customer care representative took a while before attending to me. She looked overworked and worn out as she seem to be the only CSR attending to customers. I was eventually attending to I was forced to buy N1000 Naira of recharge airtime. I wanted to upgrade my to 4G and a nano SIM card. The CSR failed to give me a nano SIM card for my iPhone.Overall, I was not impressed with the service rendered. I cant see myself going back to the Glo world anytime soon.

ma
Review №48

Slow

Ad
Review №49

Frustrating

Ch
Review №50

One of foremost telecom giant in Nigeria

Bo
Review №51

Received good customer service. Simply cards are also sold here.

Ad
Review №52

Very bad customer service.

Se
Review №53

Its located quite close to Sabo roundabout. So it you live around Yaba and its environs, you can always visit Glo World for any complaints about your Glo sim.

To
Review №54

Service is good. The are quick and responsive to their customers

De
Review №55

The customer service is poor. The representatives there are very rude.

Ma
Review №56

Get every issue with your Glo line solved

Bo
Review №57

Very slow staff. I sat for an hour just to get a new sim. The same customers were sat infront of Glo staff for the hour. Ridiculous. Air in the room was also stuffy.

Ad
Review №58

Quick services given to customers

Ol
Review №59

Go there for your new device or sim

Ba
Review №60

Got to swap my glo 3G sim card to 4G here

Ta
Review №61

Gets your glo issues resolved

WA
Review №62

So nice

Ka
Review №63

Poor customer service. Customers outnumber attending staffs excessively.

Ol
Review №64

One of the best glo outlets in Lagos

Do
Review №65

Not bad for business, they are been helpful

Ol
Review №66

Okay

Ko
Review №67

Okay, but on the opposite site of Herbert Macaulay Way, so one has to walk to the pedestrian bridge to cross to the side the office is located.

fr
Review №68

Good customer relationship

Wh
Review №69

Everytime, network is always down 😔

Is
Review №70

Good customer service

Ha
Review №71

Staffers are lackadaisical in attending to clients at this glo place!

Bu
Review №72

I was expecting more from them

Da
Review №73

Experience centre of Globacom limited. Average customer service. Not exceptional

IF
Review №74

Their are staff are never on seat. Time wasters.

Ap
Review №75

Long staircase that isnt comfortable

Ol
Review №76

Service was very terrible

Ar
Review №77

Nice business neighborhood

wa
Review №78

Everything about Glo theyve got you

en
Review №79

Nice place

La
Review №80

Great place

Sh
Review №81

Beautiful edifice

Be
Review №82

Good customer service

la
Review №83

Good customer service

Ad
Review №84

Bad customers services

yu
Review №85

They can make u wait for nothing

El
Review №86

Great

Ok
Review №87

Good

Ri
Review №88

Sharp

Ab
Review №89

Good

Be
Review №90

Its okay

Th
Review №91

Quality but slow service

Og
Review №92

Good service!

Sa
Review №93

Good services

Iy
Review №94

Just ok.

Em
Review №95

Sabo branch of Glo

Gr
Review №96

Just passing by

pr
Review №97

Experience made

OD
Review №98

Just there

Sy
Review №99

Telecoms

Bo
Review №100

Glo office

Information
30 Photos
100 Comments
3.3 Rating
  • Address:280 Herbert Macaulay Rd, Alagomeji-Yaba 100246, Lagos, Nigeria
  • Site:http://www.gloworld.com/
  • Phone:+234 805 557 3211
Categories
  • Telecommunications service provider
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:10AM–2PM
  • Saturday:Closed
  • Sunday:8AM–5PM
Similar organizations