Entry management is poor, people get frustrated due to this, once you reach the Custer service executive things are fast

Its a nice place and they attend to customers wellCredits to the manager and all the staffs they really are hardworking

Fair service delivery but tell your security woman to mind the way she speaks to people...

Got my Airtel MIFI with 25gb on it to shrf the net.

Airtel stands out as a leader in the telecommunication industry everywhere you go. Best Data services available.

I went in for my new sim. Within 20 minutes I was done. The agents there were very fast

For all of your Airtel issues feel free to walk in!

Great customer service. The staff were quite helpful.

It was an awesome experience, only but a little glitch.But it was worth the journey, because i was attended to on time.

Too busy, with a long queue outside. However, rather speedy, efficient service and due attention. Crowd management could be better.

Well, the staff are overwhelmed by the large number of customers, but they were still able to manage everyone.

Good customer service.

Did my nin here, very fast process

Their services are good and customer care is really fast.

It was organised and there were well trained personnel to handle customers, the supervisor at the front desk was really nice, warm and welcoming, she even sincerely apologized for the delay........

Most time theres a power 🔋cut outI think solar panels need to bee installed

It was a nice place I got my Sim done

Hours used for retrieving back line is too much ,I spent 2 hours

The crowd is much for now, but mine was fast, only went to retrieve my PUK

Its a lovely place to be, nice and experience customer care service, easy retrieval of lost sim and quality service

Their services here is okay but they will need to adjust with their security petssonel

But the staff arent courteous.

Got there before there before closing time but they didnt allow me in

This Airtel customer center is the best!

Customer care peoples are doing their job, and helping Airtel customers to get NIN registration through Govt portal, well done

Great experience response was swift

The queue was so much that there were seats for people to sit outside. It was annoying. I couldnt get in and I left.

I love their customer service,,

Very poor customer service

Got a replacement sim , slow process about 3 hours altogether but finally was able to retrieve

Awesome Customer Care

Very cool and organized environment

It was a horrible experience that I wouldnt wish on my worst enemy.

Popular place 😉😃

Nice customer service

Airtel office @ Adeniran Ogunsanya is one of the most busiest on Mainland...

There service was nice

Purchase of Mifi device

Good customer care relationship.

The staff are helpful and courteous

Crowded. No covid 19 protocol observed

The customer service officer, Chinenye, was very helpful and professional and gave me an almost stress free experience

They need more of workers in these place

Sluggish service, unenergized overworked staff, unclean office. Let me stop here. The staff at the entrance is professional and dedicated to his work.

To retrieve my AIRTEL LINE.

Nice place to be💞😘

This Airtel shop is good place to shop for your mobile needs. When I was there I witnessed how nice the staff were. How they handled matters and their response in those matters were simply soothing. The process of buying a SIM and registering it was as simple as get the SIM fill the form and take a photo. That was all it took to get a SIM card.Thumbs up. Recommend.

Cool and well organise

They didnt even charge for a sim replacement. The rep was even kind enough to insert my old sim in her phone to get OTP

Prompt and professional service; office environment quite impressive

Good service rendered

Customer relation bad, security demand kola

Went to upgrade to 4G. The service was professional fast and respectful. It is highly recommended to take any issues there. They will do justice to it for you. Not to mention they had water for my thirst 😁😁

A lots of traffic

Satisfactory

Exceptional

Wasted too much time there. They should assign someone to verify why people are there instead of queuing up for a wrong thing & start over again at another

Nice place and a fast service

I had bought a router from thjs store which malfuntioned within two months. After waiting a while to get in (no thanks to COVID19), the lady I encountered at the store was very inpatient, rude and may do better working at the back end and not in customer care/service.

Ok

Customer Service wasnt exactly fantastic. Just alright

Airtel shop for your NIN reg

It was awful and stressful, I cant do Ben suggest anyone to go there

Good customer service experienced

They help me to retrieve my airtel lins

Get your NIN done here....

Courteous staff. No adequate parking space though.

Simply perfect

The Showroom Manager is very friendly and receptive

Takes a while to get service

Their service is none exceptions, good communication,but they need to train more hands

Its just okay. Good customer service. Always busy

Small parking space provided and little waiting seats but timely service delivery.

Apart from been delayed outside,their customer service is dope!

This Airtel shop looks very good. The staff are very professional with their work and handling customers and customer issues. They are timely and wont waste time unnecessarily. But there seems to be a problem with adequate car parking resource, so youll need to be watchful when driving there, the security personnels are good enough to help out tho. Overall, its a very nice place

This is one of the very best Airtel outlets you can visit in Lagos. Visit here for your pending line issues, SIM replacement, postpaid bill payment or migration request, SIM upgrade, roaming information or any other queries youve got. The agents are ready to assist.

Prompt service. Serene environment on weekends tho

Fast ... And exciting

The first time I went for a complaint I had, they were not entirely helpful. But this time was different

The customer service personnel are polite and very helpful. Service is delivered in a prompt and orderly fashion.

It a nice place

Well organised

Nice place

Worst place to visit.

Almost everything in order

You have to queue to be attended to, after collecting a number. Parking is first come first served. Theres only one toilet facility. You may not even finish what you want to do within the hour and may have to wait a day or so to get it done. You have to be patient enough to get your mission accomplished.

Nice service, but their Network is slow sometimes

Its either the employees at this very office are not proficient or there is a very major issue with airtels biometric system. Whatever service you get done here,so long as it pertains to SIM registration,re-registration,retrieval,porting etc,its as temporal as the wind. Before the sun goes down,the fix must fail.The worst is, going back offers no assurance of permanence.

Great customer service. Bought a new Sim card and the registration was done immediately and fast without any delay

Good customer service, but I pray it will always be like that.

Its a good place get a quality servers you need.

Not sure whether airtel knows what its doing. Been to this office at least thrice-to register my sim and about 3 months ago when I was asked to update my details which I did. Noticed that my line was disconnected yesterday. Went to the office today. It was a mad house with the crowd. With its very small parking space its really not a nice place to go. I had to leave. Did not have this problem with my Etisalat number - only did the registration once. Will most likely port.

Staff were helpful and went far above and beyond to be of assistance and made objective suggestions

I was terribly but dey out all my complain in order

Service was done appropriately and I left in no time....👊

Met with a proactive staff at the reception. Made the wait time quite short.

They were very disappointing.

Great customer service. Went to get a 4G SIM and I was surfing the net with 4G speed in literally minutes. If youve got any issues with the network, this would be a great place to lay your complaints.

Not crowdy, very fast in attendance but there is only one POS and it refused to make payment

Busy shop lot of people with no proper parking space