user
DHL Express Nigeria
Opposite Catholic church of, Plot 13a Lekki, Admiralty Way, Lagos, Nigeria
Appearance

Comments
Qu
Review №1

Its one of the proper DHL outlets with its own yard so it has parking.Its clean and functional. They have fancy desks that come with a pen so you can fill in your form easily before you go to the counter. The staff are also polite and knowledgeable too.

Je
Review №2

Great service and fast delivery.They are open on Saturdays from 10am to 2pm.

Re
Review №3

From the outside you will think it is a super centre offering speedy services. I waited for almost 45 mins to courier a simple letter.There are just two workstations here to attend to customers and the POS terminals werent working. Some major improvement needs to be done considering the location for this branch and the heavy traffic of customers likely to come here.The space is well designed and well thought out.

Ad
Review №4

I had an excellent customer service here compared to other DHL locations; and for sure this is the best DHL office that I have visited in Lagos. The car park is neat and each lot is well-marked. Accessibility entrance is available. The office arrangement is spacious to accommodate customers without overcrowding; cushioned sofa 🛋 are to relax while waiting to be attended to.

Ch
Review №5

Pretty good reception but the service was a bit slow. Other than that, nothing to complain about. Got my items packaged and ready for delivery.

Om
Review №6

Excellence simply delivered

ab
Review №7

Extremely unhelpful staff and terrible manners from the lady with the broken teeth! When asked to explain a confusing detail she proceeded to raising her voice for no reason. I have had multiple encounters with her and it’s always the same bad manners.

ec
Review №8

DHL located at Admiralty way,the office is a good place to send your parcel with good customer service .

Em
Review №9

They offer fast and reliable services.

Da
Review №10

This DHL facility have Boat Jetty that makes parcel connection to various destinations issue, aside road movement.

dh
Review №11

They delivery prompt across the world in 48 hours max.Great staff too

Ib
Review №12

One of the best customer service, Ask for Alhaji Mutairu. He is the best

fo
Review №13

Perfect location, beautiful entry but the customer service was wonky. Didnt eventually use it because of the unhelpful customer service.

Ri
Review №14

I have called all the four DHL offices that I saw has a Lekki address, at least 3 times each, and none had answered their calls. so why do they have phone numbers listed? That is the beginning of customer service failure!

Zo
Review №15

Fast service.

If
Review №16

Very professional and polite staff. It was refreshing to experience this outside of banking halls

Ud
Review №17

Good service

En
Review №18

Nice environment, covid-19 precautions in place however service needs to be more efficient

Ma
Review №19

Service was good

Mr
Review №20

Quick attendance

Ir
Review №21

You don’t have to wait to long to drop your package

Ad
Review №22

Need to improve speed of service

Ox
Review №23

The service was great

Je
Review №24

TERRIBLE SERVICE!DHL took 3 weeks import my goods and even delayed one of the parcels in Belgium for 2 weeks!Their level of incompetence is staggering!It’s unfortunate seeing as they charge quite a lot and claim to offer EXPRESS shipping.Please use Cargo companies if you can. They take just 7-10 days.

oj
Review №25

Customer Friendly and prompt service delivery

ma
Review №26

They are nonchalant with orders and send out orders at their time, they don’t care about your time and urgency really bad

Is
Review №27

The best DHL location Ive seen in Lagos. Its very decent here, has a car park on the inside and incorporated with accessible doorways. The surroundings are clean and well-maintained too.

DY
Review №28

Could use a better delivery time.

Ki
Review №29

The customer service was great, from the gate to the branch manager. Soap, sanitizer and running water available. There is a seating area with fans outside if you dont want to seat inside.

nw
Review №30

The customer comes first. Fast, speedy and gets it right the first time. The best logistics company you would ever come across.

Si
Review №31

Fast delivery and reliable...

Ya
Review №32

Love it

Ud
Review №33

Good

Mu
Review №34

Its an edifice with modern architectural design.

Cy
Review №35

Great

if
Review №36

Its always nice to see multinationals kit out their local offices as well as they would abroad. This office is nice. From the entrance to the parking, the security guards, all of it works. Works very well. Staff are professional and friendly, and if youre a MallforAfrica client, youd be well pleased with the new delivery arrangement.Except for one minor problem. Service is so slow compared to the MallforAfrica VI office. Its a significant tradeoff in fact.

Jo
Review №37

Clean environment with a good and fast services.

AD
Review №38

Good last sent delivery was prompt

Da
Review №39

Quite prompt and reliable in my experience.

Em
Review №40

Simple yet lovely and modern interior and exterior design. Staff are very polite and nice

阿B
Review №41

👍

Or
Review №42

Nice office. They even have charging outlets for phones while waiting for your parcel to be processed

Ne
Review №43

Good customer service

od
Review №44

Nice and well protected place

Ba
Review №45

Great

Ik
Review №46

Was a good experience though I would call the DHL 1st to find out independently the cost of their services.

Yu
Review №47

Okay. Poor customer service.

La
Review №48

Good workers and lovely place

ib
Review №49

I can tell you that customer service at this faci6is top notch. Never had an issue with the team

co
Review №50

Very slow service leading to almost an hour wait in the scorching sun

To
Review №51

Tight parking. Brilliant office. Great service.

To
Review №52

Fantastic service!

Aw
Review №53

They are quick ,reliable and on point

Ol
Review №54

The Lady Staff there is whack, bad Customer service

Ig
Review №55

Good service. Lovely front desk officer

Go
Review №56

Please improve in you customer service call and transfer

Al
Review №57

This here is the way business should be done . The environment and staff attitude are spot on

Na
Review №58

Good

Jo
Review №59

DHL head office in lekki

ad
Review №60

Premium service, Quality personnel 👍👍👍

Ol
Review №61

The place to send your goods

Da
Review №62

Swift responses

Mu
Review №63

Great service

Sk
Review №64

The car park is not enough

sa
Review №65

World class facility

AI
Review №66

Very fast service

To
Review №67

The best!!!

ib
Review №68

Nice

Ez
Review №69

You should no longer send shipment. DHL it!!!

Ol
Review №70

Excellence.Simply Delivered.

Jo
Review №71

Service was prompt

nw
Review №72

Easy and fast services

Ch
Review №73

Brand New

Ai
Review №74

Just opened some months back.

Gb
Review №75

Customer services 💯

Af
Review №76

Good, but they screw up sometimes

Er
Review №77

Outrageous fees

ta
Review №78

Always the Number One in Express Logistics

To
Review №79

Efficient

Od
Review №80

Liked it

Information
66 Photos
80 Comments
4.2 Rating
  • Address:Opposite Catholic church of, Plot 13a Lekki, Admiralty Way, Lagos, Nigeria
  • Site:http://www.logistics.dhl/ng-en/home.html
  • Phone:+234 909 358 1089
Categories
  • Logistics service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:9AM–1PM
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Similar organizations