Its been a horrible journey with them especially their customer service. Rude, and insensitive. The top notch speed promised does not work for offices, rather it crawls slower than a snail. Beware...
Coming across fibernet has been awesome, internet speed is top notch, never expected ill get this top speed and unlimited download in Lagos. Their customer service is very responsive
Its fast and very reliable, been using it for a while now.
The customer service for this ISP is quite appalling especially if used as an office internet. Quite bad for an ISP provider.
Thier customer service is so rude and unprofessional. Whenever they have downtime, it will be very difficult to reach and when you do, they are so rude when chatting with you. It takes the whole day to chase them for reconnection. Bad customer relationship
I have been on their platform for only 60 days and their services trupms all the telco ISPs put togehter in all ramifications. They send you test messages when theres scheduled maintenance and its alweays less than 60 minutes. I get reminders to renew my subscrition automatically a week before its due and then 2 days again. The speed has remained consistent irrespective of weather. I dont want to wake up from this dream...thank you Fibernet
Their internet speed is amazing. Apart from downtimes and maintenance works, the internet works great.
Any