The customer service needs to be worked. The ambience of the office can be better. Items can be properly arranged and the smell appealing.

The pickup station is easy to locate once you go through Governors Road.However I didnt find any Jumia label on the gate or any banner/poster to tell visitors they have gotten to the place.

Good place for pick upThough its a bit hiddenNeeds more visibility

Their service delivery was okay.It was my first time visiting there. The office isnt so hard to find too.

Good one. I love the idea. It reduces tfare delivery cost

Great place, well trained staff, courteous and friendly and very nice environment. You get your orders easily. Would love to visit over and over again.

Very easy for pickup and affordable

Nice place to visit

Was thinking itd be difficult to locate the place but it was quite easy...The staff was courteous..even helping set up my address.Nice place

Okay place to pick up items bought on jumia if you live around

I got my pickup right on time

Cool Pick up place with nice ventilation.

Thumbs up to the reps here. You get your product swiftly without hassle

Great 👍

Jumia pick up stationWell the guys there are friendly and accommodating.

Nice place

Good location for pickups

Customer friedly

Cool

You delivery personnel said I will receive my parcel at 4pm on Friday, at exactly 4:19pm I got a message to say I should call to get my parcel that day because he’s unable to reach me via call, I called almost immediately and he declined my call. I called repeatedly (about 7 times) at different intervals my calls was still declined. Then I sent a text that he should learn to be honest. I got no reply until few minutes ago today the supposed delivery guy called me and said he will make sure I do not receive my parcel. I will wait till Monday.