user
First Registrars and Investor Services Limited
2 Abebe Village Rd, Iganmu 12242, Lagos, Nigeria
Appearance

Comments
Tu
Review №1

Invariably the Worst Registrar In Nigeria. The company is non-responsive to investors needs. They dont respond to email inquiries despite uncountable reminders. Their contact centre numbers ring endlessly.No acknowledgment or whatsoever. Simple tasks being handled by old folks who are used to archaic ways of doing things. I wonder what the elderly investors and those in Diaspora will be experiencing in the hands of these demigods. This registrar is all out to frustrate and erode investors confidence in the system.SEC needs to intervene.

Ab
Review №2

I was amazed with the level of professionalism and service displayed by the staffs that attended to me. Very apt with the information provided

Nj
Review №3

I was at the first registrars and investors services limited,it is located at the Abebe village iganmu house,just close to ijora flyover and opposite nigerian breweries.they relocated to this place from their former office up the same street.the office complex here is exclusive and conducive to both staff and customers.well designed and constructed office complex.the first registrars is a subsidiary of first bank Nigeria plc.they deal with shares and bonds certificate records of many companies.they have the highest number of public limited companies registered in the nigerian stock exchange.i rate them give star because they have stood the taste of time .their staff in the customer services are so warmly welcoming

Uc
Review №4

This place was splendid.95% of the COVID protocols were adhered to. Social distancing was flawed at a point. I hope they re-implement it.Services were fast and epic.Nice environment and awesome hospitality

LA
Review №5

First Registrar is a company that managed other companys shares. Their office is located at Igamu surulere, Lagos. Their new office is second to none. I love it!!!

Aq
Review №6

I am very appalled to say the least!!! I have sent emails upon emails to resolve my unclaimed dividends issues, still no response.All the numbers listed on their website are not working. I called and called severally and was on hold for more than 30mins, still no one answered the phone.I am so disappointed with the level of service I experienced. We are in the 21st century for Gods sake!!! Your organisation is supposed to be moving with the times to get clients issues resolved as soon as possible....

Ja
Review №7

Very organised Registrars. I was surprised that they also have adequate parking space within their premises.

Ma
Review №8

Share Registrars professionals that come highly recommended. A trailblazer in the capital market space.They are known for laudable shareholder and client company centric innovations.FRISL (First Registrars & Investor Services Limited), is registrar to companies across Financial Services, Manufacturing, Hospitality, Transportation, Agriculture etc.

Eb
Review №9

Physical customer services was top notch. Reaching them online (call/chat/mail) needs more focus though.

Re
Review №10

,SirI find it difficult to believe that a reputable Registrar like First Registrars could be this sluggish and unresponsive to enquiries and complaints from a shareholder of one of your major companies - FBN Holdings Plc. I am totally disappointed and equally angry at your quality of service.Calling through your Customer Service lines is a complete waste of time. Several times I was kept on the line for more than 35minutes and ended up speaking to nobody. Why should you put telephone 📞 lines that are completely useless?Have equally sent message on your Facebook messenger. That too was not responded to. I just feel working with First Registrars is a waste of my precious time.For your information, the same E-dividend Mandate Forms were submitted (same day) to Veritas Registrars (for Zenith Bank Plc) and Africa Prudential Registrars (for UBA Plc and Transcorp). Both Registrars responded and have since treated my application. Yet First Registrars is asking for more information and even when the information was promptly supplied, I have not received any acknowledgement or update.Must everybody having issues pay a physical visit to your office? You guys need to buckle up.Totally disappointed

LU
Review №11

A warm welcoming ambience with a polite female receptionist... Cool environment, fully air-conditioned enquiry room, with social distancing seat arrangement

Ol
Review №12

They were well organised. They attended to the customers promptly. Adherence to Covid-19 protocols was also superb.

Ad
Review №13

Their services are first class

Em
Review №14

I like the serene nature of the place and promptness with which they attend to clients.

Li
Review №15

It is accessible.

Tu
Review №16

Not just the first, but undoubtedly The No 1 Registrar in Nigeria.

Ju
Review №17

Quite a neat place with professional staff. Didnt have to wait ages, pretty orderly system.

Ol
Review №18

👍

Ch
Review №19

Interesting place & well equipped

Mo
Review №20

Easy to locate. Accessible

Ke
Review №21

Very nice, clean and service efficient.

Ad
Review №22

Ever since they moved to their new office, their customer service has improved significantly and they attend to their customers timely.

Ch
Review №23

Courteous staff. No delays.

Og
Review №24

Good service in one place.

Fr
Review №25

Wanna grow your money🤗 exactly... we got you covered

ma
Review №26

Turn ur dividend to edividend here

Ol
Review №27

Financial advisors, money matters.

Ai
Review №28

Customer care service is very poor. The person I spoke with couldnt help even though I explained that their app never sends the code it claims to send. Very poor service. Please be proactive and deliver good quality service to your customers.

Ad
Review №29

The customer service is very good.

Hi
Review №30

Lovely clearing house

Ak
Review №31

Nice and friendly atmosphere. Prompt service.

Mr
Review №32

Their customer care service is good

to
Review №33

Good service, friendly officers

An
Review №34

Nice set up

En
Review №35

Its OK

Jo
Review №36

The location is accurate

Us
Review №37

Great service.

Ch
Review №38

Presence of heavy traffic but a great place

Ch
Review №39

Well organised.

Ch
Review №40

The Customer Service Line is unavailable!

Nd
Review №41

Poor customer relations

Mo
Review №42

Ok

OL
Review №43

Staff are very friendly and official.

EM
Review №44

Nice building,good environment,not enough packing space,good customer reception,but didnt get a good customer service,it was poor.

To
Review №45

Great service, excellent facilities. One of the managers saw me in the corridor, noticed I had a technical problem, invited me into his office to hear my problem and give me free advice. This company will be my first choice.

os
Review №46

Fantastic service

Sa
Review №47

Great staff, good coordination and security. Organised processes.

Ro
Review №48

The ambience was nice. The traffic inside this place is considerable, so if you must go, go early. They are opened from 8-2pm. The process is orderly. You are given a ticket number, led to the sitting area where you wait until your number is called by the automated lady voice. The personnel who attended to me was caustic (unnecessarily so). Soured an otherwise pleasant experience

Du
Review №49

First registrars and investors located at iganmu Orile ,is a company for shareholders for claiming for dividend subsidy for first bank plc as first registrars. Their company are working perfectly, honest & trustful company.

MI
Review №50

Situated along the same road as Nigerian Breweries and First Banks headquarters extension. Theres a UBA bank along this road too. Its very accessible.

Nk
Review №51

Registrar business to help sort out issues you might have with shareholding registers they administer

Ai
Review №52

Nice and lovely

la
Review №53

Cooo

Ol
Review №54

Its a new office however, First Registrars is quite comely once you can figure your way through the doors.

Ju
Review №55

Good parking space and location

Al
Review №56

Service delivery is very slow

Be
Review №57

Easily accessible. Good parking lot. Great service.

Fu
Review №58

Organised and neat work place

Vi
Review №59

They are well organized

Ab
Review №60

Average customer service. The staff could do with some smiles on their faces

P.
Review №61

Its organized institution is welcoming

Sa
Review №62

Very professional and great service. Gladly recommend them based on the quality of their service

Vi
Review №63

Best share registrars company in Nigeria. Top notch services and they are very responsive online

Ad
Review №64

Wonderful members of staff

Ol
Review №65

New building of First Registrars Limited head office. Great ambience,

Fo
Review №66

Friendly staff and environment and prompt response to clients.however,they need to work more on their online service response

Ed
Review №67

A foremost Nigerian company providing investor services.

Ib
Review №68

Poorest customer service I have encountered in a while was told the helpdesk line is available from 8am to 5pm. Called back at 3.30 and was on wait for 45mins.Wasnt notified that my case wasnt been processed since January, I called to check on status only to hear the case wasnt processed.

Ad
Review №69

The new office is well positioned to the teaming elders.

La
Review №70

Good environment and good reception.

Sh
Review №71

They are professionals. They do their work thoroughly

La
Review №72

Better parking space compared to their old office

id
Review №73

Very organised

Os
Review №74

Have an organized and fast service

ol
Review №75

A Share Registration outfit with masterclass services

Ol
Review №76

Prompt service

bo
Review №77

New building. Everything in place

Be
Review №78

Service delivery here was excellent

DA
Review №79

Great place for investment management.

Ad
Review №80

Good customer service.

Ok
Review №81

Good

Da
Review №82

Centralized banking investment firm

oj
Review №83

Excellent service delivery to shareholders

Ad
Review №84

Nice place for your investment

De
Review №85

Nice work 👌 ethics

Ad
Review №86

Well organized and coordinated

Mu
Review №87

Its a new building and with enough space to parking.

Ol
Review №88

For your investment plans.

IS
Review №89

Handle your first registrar shares here

Ka
Review №90

👌

aj
Review №91

Organised

'B
Review №92

Nice office

Ol
Review №93

Yes for research

nn
Review №94

Beautiful facade

Ti
Review №95

Good service

Op
Review №96

Good ambiance

Em
Review №97

Swift in solution

Mo
Review №98

Corporate head office

Ch
Review №99

Great company.

Em
Review №100

Perfect

Information
23 Photos
100 Comments
4 Rating
  • Address:2 Abebe Village Rd, Iganmu 12242, Lagos, Nigeria
  • Site:https://www.firstregistrarsnigeria.com/
  • Phone:+234 1 279 9880
Categories
  • Corporate office
Working hours
  • Monday:8AM–2PM
  • Tuesday:8AM–2PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8AM–2PM
  • Saturday:8AM–2PM
  • Sunday:8AM–2PM
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible seating:Yes
Similar organizations