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BRITISH AIRWAYS
The Waterfront, Plot 5 Oyinkan Abayomi Dr, Ikoyi 106104, Lagos, Nigeria
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Comments
Jo
Review №1

No signage. Easily missed if youre driving. Just keep driving till you feel youve missed it (its on your right if youre driving from Ikoyi). Then turn back and start asking. Cant book tickets in person so if youre going there for that, youre wasting your time and fuel. Security guard will give you customer service number to call to book tickets. Its an automated number that will keep you on hold until you hang up. You can try and hold out to speak to an agent, but trust me, the machine will win. I spent 21 mins on hold (not toll free!) before I gave up.Just try to do all transactions online, if you can.

Ph
Review №2

British airways is simply the best there customer service are okay but thereIs not enough parking space over there

Fa
Review №3

Their office is comfortable and welcoming. The guy attended to me properly.

Ja
Review №4

I love the way the customer service responds to me and make my booking I love British airways

Wi
Review №5

I love B.A them keep to time and there service is very okay

Ja
Review №6

Always keep to time and give best service I love British airways

Jo
Review №7

Very nice environment but them dont have enough car park the place and the service was very nice

Ay
Review №8

This particular page is misleading.Its an agent and their service is quite poor. Unable to book my flight for 5 days, and yet to get a refund. Theyve stopped picking my calls and replying my messages.Do business with them at your own risk

Ju
Review №9

British Airways has always been my preferred airline for safety and convenience. I like that London is its hub. However, they desperately need to do something about their stuck up, rude and obnoxious staff. This is the reason I havent given them 5 stars. The ground staff and air hosts/ hostesses are so rude and unfriendly. They need to go on customer service training. If they can fix this no other airline will rival BA

Je
Review №10

Beautiful trip, nice customer service

Ab
Review №11

You people are by very good in your functions

St
Review №12

Nice and lovely place I love B. A

En
Review №13

BA is good in terms of Safety, but their Customer relation is Nigeria is terrible, rude and lack of curtsey. They need to re-training their staff at the Airport. They think they are doing you a favour when you patronize their airline

Ma
Review №14

Always has a peace of mind when every and flying with B.A

Em
Review №15

Perfect Airline and always keep to time.

Fa
Review №16

I so much love BA

Ab
Review №17

Lovely service my favorite airline

Te
Review №18

Please correct the misleading information on your website about the opening hours. I drove all the way to ikoyi to meet closed doors.

MI
Review №19

British airways is the best. I made my trip to California

Bo
Review №20

I really made up my trip nice service

Og
Review №21

I love your service

Am
Review №22

BA is good in terms of Safety, but their Customer relation is Nigeria is terrible, rude and lack of curtsey. They need to re-training their staff at the Airport. They think they are doing you a favour when you patronize their airline

Ja
Review №23

Nice and comfortable flight to fly with

Ja
Review №24

Your airline is outstanding

An
Review №25

British airways is simply the best

Ti
Review №26

I love your firm

Be
Review №27

Very great services

Jo
Review №28

This is the best ever

Ma
Review №29

British always is my favorite fright

Pa
Review №30

Service is okay but by flight was delayed

Ab
Review №31

Its really amazing

Ez
Review №32

Nice services

Sa
Review №33

Perfect Airline

se
Review №34

Good service

De
Review №35

Irresponsible airline. Delayed my flight from Baltimore to Heathrow, then put me on air France to Paris then to Lagos. Could not account for my bag and did not send messages to show concern. I call the irresponsible office in Lagos for updates and they have no idea where my bag is. Here for a wedding and everything i brought is in that bag. I will sue your airline if i dont get my bag. Nonsense

Ma
Review №36

Excellent services

Na
Review №37

Customer service in Nigeria is sorely lacking. Gate agents and supervisors do not follow company wide policy. Do yourself a favor and Fly Delta, Emirates or Turkish. Worst Experience at an airport EVER.

Ch
Review №38

Wonderful

Nn
Review №39

British Airways has always been my preferred airline for safety and convenience. I like that London is its hub. However, they desperately need to do something about their stuck up, rude and obnoxious staff. This is the reason I havent given them 5 stars. The ground staff and air hosts/ hostesses are so rude and unfriendly. They need to go on customer service training. If they can fix this no other airline will rival BA.

Og
Review №40

Nice service

SU
Review №41

Nice service

Am
Review №42

Nice service

Oj
Review №43

Lovely place

Sa
Review №44

Good company, great airline. Services are awesome. Good airline to fly with.

Li
Review №45

No over the counter service

Dr
Review №46

You can’t do any changes here again

AR
Review №47

Good customer service

Sa
Review №48

Excellent service - always-always

Ju
Review №49

It best of its kind

Em
Review №50

Love their customer service

Ad
Review №51

Cool place to visit

bo
Review №52

Wonderful service

Cu
Review №53

Good Service

Da
Review №54

Wrong address! How come ????

UF
Review №55

They keep to time

Ra
Review №56

Great service

Ma
Review №57

Cool

Af
Review №58

Good job

Ba
Review №59

Nice airway

Am
Review №60

Awesome

To
Review №61

Wow

Ad
Review №62

Good

St
Review №63

OK

Information
3 Photos
63 Comments
4.3 Rating
  • Address:The Waterfront, Plot 5 Oyinkan Abayomi Dr, Ikoyi 106104, Lagos, Nigeria
  • Site:http://britishairways.com/
  • Phone:+234 913 126 8196
Categories
  • Corporate office
Working hours
  • Monday:8:30AM–5PM
  • Tuesday:8:30AM–5PM
  • Wednesday:9AM–6PM
  • Thursday:Closed
  • Friday:8:30AM–5PM
  • Saturday:8:30AM–5PM
  • Sunday:8:30AM–5PM
Accessibility
  • Wheelchair-accessible entrance:Yes
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