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Carlcare Service
3C HUB, 16 Saka Tinubu St, Victoria Island 106104, Lagos, Nigeria
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Comments
da
Review №1

At first it was not easy as the Oraimo Engineer sent me out of the carlcare center, But my device was later replaced with brand new one after I reported to oraimo company. Thank you Oraimo

Nj
Review №2

My phone was fixed properly, everything is working fine now….they have a very good customer service and their technicians are good at what they do.

ca
Review №3

Its a nice place, enough sit for customers and a conducive environment. Customers needs are attended to promptly and original phone accessories can be bought there...

En
Review №4

The customer service was on point and it was not difficult to locate.

ba
Review №5

Great customer service, found them useful.

Ol
Review №6

My phone was tampered with.... I went to only replace a damaged tecno camon 12 airs screen but my phone was hacked and I now receive pop ups intermittently from chrome browser (even while on another app). Sometimes the pop up asks me to update my phones software, sometimes it XXX content.....

Ej
Review №7

I cant believe I repaired my charging port problem free of charge because I had warranty. Also got original charger and screen guard that have been rate for a while.

Mi
Review №8

It was awesome

Ad
Review №9

They provide timely solutions to customers issues.

Ib
Review №10

Service is technically okay, environment needs pimping.

Bo
Review №11

The experience was nice really love to come here again

CH
Review №12

Excellent customer service. I have no regrets at all going there.

Bl
Review №13

The service at Carl Care was friendly and efficient too. I also observed adherence to Covid-19 protocols

Go
Review №14

Customer service is satisfactory

Sa
Review №15

GreatThough service time could be reduced

EB
Review №16

Open always located at saka tinubu area of victoria island

An
Review №17

Carl are Service, the best place to fix your phones.

Im
Review №18

Prompt phone repairs and accessories services

Ch
Review №19

Nice place

uz
Review №20

Quite a disorganized establishment

Ol
Review №21

Service Centre that complies with Covid protocol .

Ha
Review №22

Poor Customer Care. They make u feel like ure bothering them with ur phone problems. They always seem to have the perfect reason to refer u to their Ikeja office claiming they dont have the parts for ur phone. Seems understaffed and understocked.

Ke
Review №23

I really love there service here, and the carlcare office attendant are so respectful..I actually went there to repair my iPhone 8.And the service they rendered was a good one..👍🏻👍🏻

Ra
Review №24

Theyre a sham! They still insisted I paid to fix my phone even though its still under warranty till December!

Ab
Review №25

They are friendly and prompt.

Ch
Review №26

Good customer service

If
Review №27

Not bad, they are good on there service

Sa
Review №28

Lovely services.

Bi
Review №29

Too much protocols. Longer time to fix phones

Qu
Review №30

Great place

Da
Review №31

Very good

Ud
Review №32

Good Repair centre for Tenco, infinix and itel phones.

Oy
Review №33

The staff arent that nice. Theres only one CS person. Youre better off just going to their office in Opebi instead of waiting to hear them tell you. She saw me carrying a device and immediately said we dont have the parts for it without an inspection. And it was a software issue.

Ez
Review №34

I have Tecno pouvoir 3plus and Infinix note 5 with bad screen,up till this moment you dont have the spares.So unfortunate

Mo
Review №35

Not happy with them in

em
Review №36

Good

To
Review №37

Nice

Wi
Review №38

Excellent phone repairs. Service is fast and friendly.

Ad
Review №39

Impressive service. They did a good job with my phone

En
Review №40

A place they repair all these China phonesAnd certified engineers on standby to give quality service

Ol
Review №41

Phone lines are not responsive

Al
Review №42

Its a good place but needs to work on customer relations

BR
Review №43

They sell good phones at decent prices. Most have warranties

Mi
Review №44

Awesome place to service your Tecno and Infix phones.

AB
Review №45

Ok

Oy
Review №46

The flight if stairs is too high, aside this, its a good place get your phone/gadgets fixed

Si
Review №47

I get my phone fix here like twice. Lovely workers, but no good parking space.If you need free WiFi just come in

On
Review №48

Easy to locate. Its a Jumia pickup point location, the office is just behind.

Od
Review №49

They have relocated to Saka Tinubu just a street away from the Amodu Ojikutu Office. Their Customer Service reminds me all the time that I am still in Nigeria. SERVICE PERSON: The phone is bad and old. PHONE OWNER: But its not up to 2 years. SERVICE PERSON: Yea... thats technology. Buy a new one. PHONE OWNER: Otiii o! Just like that? SERVICE PERSON: Thank you for coming! .............. I think Empathy is just missing in Nigeria.

Jo
Review №50

Google Map helped locate the place fast and easy but showing me the fastest route

ha
Review №51

Excellent service

Ol
Review №52

Authorised centre for iTel, Tecno, Infinix etc. mobile device repair. Should you device is under warranty, you need not pay unless you have a damage screen

An
Review №53

Very nice

Om
Review №54

The place isnt that useful.80% of the time, they dont have the required spare parts for your device.Also, any accessory purchased from them has no warranty.If you buy the oraimo headset worth 9k and it spoils the next day.Theyll tell you theres nothing they can do about it.

Sa
Review №55

Amazing

Ol
Review №56

PHONE REPAIR CENTRE. INFINIX, TECNO, ICELL....FAST DELIVERY AND GOOD CUSTOMER SERVICE.

Ja
Review №57

Speedy Phone repairs at Raya Care

Je
Review №58

For tecno, infinix and itel

Tu
Review №59

Provide good service staff accommodating and problems solver

Od
Review №60

They could not fix my phone cos I bought it in Ikeja

Mo
Review №61

They are efficient and delivered fast

Ab
Review №62

Customer service is on point...

Or
Review №63

I got my phone fixed for free because I had my warranty. Not to friendly customer care

Ad
Review №64

For all your Tecno and Infinix repairs

ev
Review №65

Customer service person was very rude

Ol
Review №66

Their services are up to par

Me
Review №67

So much population. Increase waiting time

Ke
Review №68

Theres a wrong info about them on Google and they seem not to care.

Ch
Review №69

Repairs of Tecno or Infinix phone here

Ab
Review №70

Tecno and Samsung repair centre

Ch
Review №71

Went to fix my phone. They couldnt fix it, but the customer service was cool...

er
Review №72

All about phone repair you can get here

Al
Review №73

A great place to be

Be
Review №74

Quality place with Quality service

Jo
Review №75

An authorized phone repairer for techno infinix

Ab
Review №76

Good customer service

An
Review №77

Good customer service

Da
Review №78

Nice place..fast response

La
Review №79

The environment is friendly and employees are professional in dealing issues.

Se
Review №80

Poor customer service plus inadequate facility

Se
Review №81

The place is okay...they fix only techno and infinix phones. Their service was okay.

ch
Review №82

Was deceived into believing that my phone has got warranty only to get there to meet a new rule.

Ok
Review №83

Ok place

Ez
Review №84

Service is pretty fast.

Pe
Review №85

Customer care excellent.

Ad
Review №86

Gadgets and accessories available here

Se
Review №87

Unimpressive service delivery

Sa
Review №88

Home of techno infinix phone repairs

La
Review №89

Good

ad
Review №90

Its ok

So
Review №91

A professional place to repair your phone

Sy
Review №92

Polite workers

PH
Review №93

Cooooool

Na
Review №94

Poor service

Fa
Review №95

Fast service

Ke
Review №96

I like the office, its okay

Da
Review №97

Nice.

im
Review №98

Just ok

Ti
Review №99

Not good

De
Review №100

Nice

Information
100 Photos
100 Comments
3.8 Rating
  • Address:3C HUB, 16 Saka Tinubu St, Victoria Island 106104, Lagos, Nigeria
  • Site:http://www.carlcare.com/
  • Phone:+234 806 615 3123
Categories
  • Phone repair service
  • Cell phone accessory store
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:Closed
  • Friday:9AM–2PM
  • Saturday:Closed
  • Sunday:9AM–5PM
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