My experience was excellent. The reason for visiting was to get back my lost mtn sim (sim card retrieval). I was offered sit pending when I would be called. The place was in order and COVID-19 protocols was also considered. In short, I got my line back and active that same day. Thanks to the security who helped maintained calm and orderliness.

Parking was tough, service was prompt though

The agents werent that fast and this made us spend longer hours .

I have always met a lot of people on ground as it was today that I met 70 people already on the queue at 7:10am.

Can attend to any issue on your mtn sim and device

The staffs were friendly and help sort out my sim card issue. But the centre needs good air circulation system to be well ventilated. It was too stuffy for comfort.

Their service was fast and very ordered. You might be delayed getting in because of the safety protocols put in place because of the pandemic.

There has always been network down issues here. Repeatedly come back and still wouldnt be attended to. Customer service is equally poor

Seamless and fast service to your issues, customer relations and service is top notch. Very cordial and orderly place

Mtn office akowonjo area has a very good staffs.

Went to get a lumous and had a nice experience

Very good, they took care of all subscribers, though the network was off for a long period.

Though the process was slow at the point of entry but their reception was wonderful, their customer service was fantastic,friendly,they make you feel relax and fast pace at providing solutions.

Bad experience. Refused to change bad Internet they sold to me, still under warranty.

Very very bad for a month now I dont have network on my MTN

My experience at the MTN walk-in center today was very pleasant. I was there today with my mom to retrieve her Sim card and the security guard at MTN center was super friendly and helpful. Thumbs up to him. Also the staff were cool too.

A rewarding experience.

Staff was nice and amiable. 5/5

MTN service centre. They do sim registration, retrievals, blocking etc. Effective staff too. Plus they attend to customers on first-come-first-served basis using a digital call-up system

The Customer Reps here at MTN service centre at Egbeda are topnotch especially JOY & CHARLES (reason for my 5 start), theyre very courteous and friendly, willing to help resolve your issue quickly. You can do your SIM swap or sim registration here as well as port your lines to other network. The only CONS is that they need to replace the entrance door, its not in good condition, had a cut cos of that. Except this, you can feel at home here.

Cool, small car park, easily accessible, service satisfactory, immediate snvironment welcoming, air conditioning system was not too effective.

Love the quick attention given me today in helping me to retrieve my line back .

Service is quite awesome, if youre retrieving your sim youll need its serial number on the SIM for new Sims or on the SIM pack for old Sims, without the serial number youll need an affidavit (#1,000) and passport photograph (#500) all can be done in the compound next to the mtn office, aside all the documents hassle, their customer service is awesome, and prompt.Cheers, thanks for reading ☺

Excellent customer service experience.

With the location its in, could be quite a crowd you do meet there, so parking might also be a challenge within the compound but their are bus stops and filling stations around where that can be done while you do your business.The staff are pretty efficient with what they do but please be on thr lookout so that they call your name on time and others dont skip ahead of you when it comes to resolving your complaint or enquires.

Well organised and staff were humble.

Their no network issues is becoming inconvenient to çustomer almost every noon of eàch day. Maybe the sun melts their Network.,.

Its all about a serene environment

Not too happy with the way Egbeda market is.......dirt everywhere.

Too much customer with slow personnel. If you cant get there very early and dont have enough time, dont go.

Quiet, calm and not rowdy

The customer service here is effective and efficient.

I dont know if its always like this but the customer experience was amazing.

Customer service was good.

Went to do swim swap. The lady that attended to me was particularly courteous. But the guy assisting them with taking number is rude and lazy.

Its a great place to be all staff are very friendly always attending with a smile on their faces

You can get your sim card here... Their customer service is quite good

The service wasnt fast but was organised

Cool but the need to step up their customer treat

Mtn are a service provider company

The workers are cool dealing .Well located in a good environment

Good

Good but needs more crowd control

They need to improve on their customer service and customer management

Very Ok. No crowd. Service was fast.

Ok but the Airconditions no so on point. But staffs were great

Its a cool place thats quite easy to locate

My experience at the MTN walk-in Center is not palatable time around just like about a year ago when I went for SIM registration confirmation that customers were crowded on every available space of the office and its surrounding, this time around, my SIM got damaged and I need a replacement but was politely told by the front desk officer to come the next day because there was no network. The office was also very crowded because of the network issue. Isnt it surprising that the network provider have no network. YOU CANNOT GIVE WHAT YOU DONT HAVE.

Chaotic arrangement for customers to access services.

Its was peaceful and accommodating

Poor customer service, suggest you find another office

Went in to retrieve my MTN SIM and the replacement was swift compared to my last visit

Reliable and faster

Serene environment with customer satisfaction

Nice experience centre for customers assistance

Well, they still handle the pressure from the subscriber well, despie the huge number of people at their office on the day I went there.

Unreliable service rendering. You can get here and be told that there is no network to process your request.

Customer service was quite okay... But its mostly crowded

There service was very ok

MTN Service Center at Egbeda to provide services and help customers provide solutions to their complaints

I was there and was attended to quickly

Welcoming and the staff are warm, and helpful.

Lovely services

Efficient customer service agents

Sim retreived successfully

Great customer service centre

Ok

Good customer services

Ok

Good customer service

The waiting time was not much

Good customer service

Cool and helpful.

To solve any problem of your MTN SIM

Awesome service!

Good customer service

Nice at attending to people

A walk-in service center

Poor customer service

MTN office for your MTN telecommunication issues

Excellent attention

4LTE straight up

Great help

Bad customer service

Nice service

Disappoint

Nice place

Friendly customer

Best connection

Great

Poor customer service

NICE

Awesome

Queue

Helpful

Okay

Kk

Rd