Today I am so sad to write this about you guys, that your loan officers are full of harassment and threat. I was been threatened and harrassed today by your loan officers making it compulsory to make payments today and if I did not I will blacklisted and all sort despite telling her I cant make payment today that I will tomorrow which is the due date, she insisted and continued to threatened me. She will leave me with no choice than to write CBN, NDIC on this matter, that is date on my loan repayment account, these are our conversations on whatsapp, if any action are taken before tomorrow I will contact an attorney, and also CBN and NDIC. Thanks

Hmm, OPAY! The biggest scam financial institute in Nigeria. Like right now, im tired. May God keep people from falling your victim. Na we wey know dey feel the heat. I have once got response from this Google query hoping it was a lasting solution . not knowing it was a beginning of stress without results. God will sure judge all involved somesay.

Oloriburuku ni opayI Pay for ATMYou guys refuse to give me the ATM neither did you refund my money.

I was scammed 80,000 from fake Opay agent claiming to be under opay CompanyMy greatest mistake was my address was having issues so he told me to allow him to log in into my wallet and see how he will reset it and he was doing like pastor ooohSo I suspected him but I said make I just pretend as nothing dey my mindSo he logged in and transferred the 49,000 to his accountI later recover my wallet app password cos he changed it thinking I cant recover it againBut bfor I have sent 20,000 for andriod terminal cos he said payment bfor deliveryAnd the account I paid that 20,000 was Paycom account...The 10,000 own was a other guy that said he stays at Lagos island, I paid him 10,000 to balance up on delivery, he is not picking up last he picked was when a lady picked it and said the bus they use to deliver has issuesAnd now they dont pick up my calls againSo I lost 80,000 on Tuesday and Wednesday night!From fake Opay agent claimers

My womans acct is not been functioning over the past 6 weeks and all efforts to get across to you over chat or call isnt been a success, she did an upgrade and up until now, she cant make use of the acct while her money is still struck in there, seriously its becoming irritating, please how and what can we do

Good company, various online network rendered here

I got scam today by OPAY INVESTMENTS agent mr AdeyemiScam me with 15k and asked for 6k fir cashing out

The place is misleading no office there

Nice place

STAY AWAY!!! Stay as far away as possible from this malicious APPLICATION. another criminal enterprise to swindle people off thier money.... Erroneous debit that will not be rectified for more than a week. After several calls to the customer service and their robotic replies of we are sorry for any inconveniences this might have caused you,my money and my 2 other friends still hanging....by abstaining from this application, you are saving yourself the headache I painfully had to go through.

Please i would like the management of OPay to look into creating a transaction PIN or Password before initiating any financial transactions within the OPay Platform. For me my money is not save because I might just drop my phone after using for a short time without logging off or someone could hack my entry password or pattern to access my account after which transfer all my money just like that without being prompted by a transactional password or Pin. Please just like we have it with the banking system I will also advise the OPay management to look into it since it has to do with money.Best Regards

Is opay given out pos ?

Nice and well organized place for an office.It is very big with enough staff to attend to clients

Lovely faces, lovely and lively people. A functional office. Thumbs up to you guys.

The best financial service at the moment is Opay and I hope they are going to continue and Improve on there services they rendered. Fast customer service, low transaction fee and good reward

Dear opay,Unsuccessful transaction Id -200423124175812660We make payment of #1,600 to customers gotv decoder on 23/04/20 and the money has been deducted from our account but customers yet to receive view.gotv customers services also confirm that the transaction was not successful.Pls kindly reverse the payment to enable us repay.customer is on our neck.Regards

Nothing yet until I receive my pos and my 35,000 naira back to my account, before I can say something.

This is a Scam company extorting people daily. You have the next 7 days to refund my unauthorized debit of #3878:53 on 15th June 2020 else I present your case to CBN!

Good business, good customer service but riders need more orientation and monitoring

Though locating the place

If you have isssues with your service. Come honest and clean with it instead of lying and pretending and also redirecting the blame to your customers..Money was sent twice to my account yesterday and its over 24hrs now i havent received a dime. I saw over 700 queues of people waiting to contact you via chat yesterday afternoon that is over 100times the normal queue, then something told me you had issues and you started lying that its my bank network.. i called now no one is picking up.I told someone here days ago that opay will not last the way they are doing business and its obvious even with government disrupting your oride services.

Opay lacks a unified system of administration coupled with poor customer service.....i ordered for food and waited for four hours without delivery, had to cancel my order only for me to get a notification that the merchant declined it. How is that my fault? Pls if u want to stay in business, kindly revisit the drawing board, dot your Is and cross your Ts.

Transactions are easy on the app and POS device

Cool

Call to confirm the operation from one of the Agent , because one person keep call ing me pretending like an opay Agent to pay some for double return after 2hours

The app is not safe like I use to believe, I left 3,000 naira in the wallet and to my surprise after a week plus I didnt know how it was remove, my money vanished miraculously.

Good website for business men and women

Customer service is extremely poor. I transferred #500 from my wallet to obus. I requested for how to get the money back on the wallet and they kept on transferring me to different individuals who dont even know what they are saying and rude. Im highly disappointed.

They were actually organised

This is the worst service I have ever received since I was born. I ordered for food on the opay app (ofood) today. Waited for more than 3 hours, no food, only for me to get a notification on the app that my order has been delivered. I applied for a refund, I was denied. I called Opay Operation Centre, Lekki to find a way to resolve this. This guy I spoke to asked me to go to the app to get the customer care line instead of just giving it to me.This is absolutely terrible.

Hi Opay, You have a poor customer care support system that needs to be worked on. You take forever to respond to complaints which is not so impressive.

Your customer service are very poor,why will i order food and the merchant(Honeycrush kitchen @medical road, ikeja) didnt turn up on time and i had to cancel the order . I requested for refund instead am seeing merchant rejected refund plz how is dat my fault, i beg of you guys all i need is my refund. This the six(6)digits number you guys will need(982316), dnt knw why you guys will aways ask us to confirm payment before seeing what we order. I believe it should be pay on delivery not pay before delivery that aside its my refund i need, thanks

Most ridiculous app ever! Creates chance for riders to cheat on people. So egregious!

SCAMMERS, THIEVES...I ordered for food, from ofood, never got my order, I got a notification my order has been completed. I asked for refund, nothing. Called their customer care agents, nobody picked. Deleted my details immediately. These guys are thieves, Ill be sure to share this info with anyone I know, if theres 0 star, Ill use it, RUBBISH!!!

Opay is the best and most reliable service in Nigeria.

Never knew you guys accommodate theft and take theives as drivers and also bad customer service

Your driver stole my phone. You guys need to sanitizer your drivers.

Loved it

Over 2000 hanging saying pending for 2 weeks now, Im tired of calling...all they say is sorry it will be rectified...Ill soon report these Chinese people to CBN

Best app so far

Good and quiet environment

Is just the best so far

I tried loading my opay account .it just keeps loading without making any transaction . I called customer care it just keeps playing music and deducting my credits tried chatting online no response

Youre the best

Very bad.Poor customer service

Easy to locate, good office setting

Got the directions from Google Perfectly

Customer service is superb

I have been having a terrible experience with the customer service team. Poor service.

My personal experience with OPAY complaint resolution is poor n disgusting.

Very bad customer service

They mess sometime I mean the operator

Poor and unreliable customer service

Worse customer service care I have ever seen.

Great App

Love it thanks

Nice environment

I made a transaction of 5000 since on Saturday last week,up till now it is still in progress.being contacting but nobody is attending to the issue ..bad for you guys

The place is ok

No one all time

Not impress. I paid for Airtime. For hours,I wasnt credited until now. Customer support also takes donkey hours who knows days to respond.

Excellent service

Good

Good

Nice

Cool

Beautiful

Answer was not sufficient

There services is okay

Good

VERY POOR SERVICE

Good

Opay