Thanks for the reminder to put it out there that great service delivery abs customer care are the best ways to sell a business product. When your customer’s orders are not delivered and you offer no apologies, you lose yet another one. I placed a special order and followed up consistently with the service girl . She not only forgot my order, but had a bad attitude, no apologies given. The issue was escalated to the boss and he never got back to me. As a frequent black box customer who always promoted the business, I found this behaviour very nonchalant and unprofessional . I have since taken my custom elsewhere where the service delivery enhances the taste of the meal.
Kmac Grill offers a casual yet elevated dining experience in the form of a modern restaurant. The Chef I give a four star, the turkey was well marinated, he has created a menu inspired by classic preparations found in five star ⭐ hotel menus around the globe, while showcasing the bounty of ingredients produced locally. I will definitely patronize again.
Their grills are some of the best you will find in Lagos. Always ‘sweet’ on the outside and juicy on the inside. Definitely recommending them.
Attractions: A Grill Cafe for mixed grill combos. They offer you a belly filling “black box experience” which means you eat a good variety of grilled foods from a black paper box.Menu: Black Box Options with Beef Cheese Burger, Corn on a Cob, Potato / Yam Chips, Grilled Turkey, Grilled Chicken, Sausages with Sauces.Pricing: Black Box - N3,500 - N5,000Parking: Adequate Parking Space.Eating Space: There is a small shared dining space for 6-8 people above the Portakabin cafe for dining with a water view.Notes: They do Delivery, just call their number.
The best grill box in Lekki with the worst phone customer service😭!!! Love their boxes to bits! But their customer service on the phone? A huge zero! Very inconsistent and erratic. Some days you can get through, some days you cant. When you get through it is like you are begging for the meal. Frustration with it has led me settle for less appealing meals but better service, however there are days I just want their box so I drive down to get it and skip the phone customer service.
I just love the food here, especially the grilled turkey! Tried out their delivery service too and the food got to me, nice and hot.Id recommend if you are looking for something off the grill.
KMac grill got this grill setup interior theme in the Cafe.Its a cool concept that bestows a form of in the grill, itself, on guests.Meal tastes like its wood grilled and its well spiced.A variety of menu will keep you looking through the menu list
The Potato and Chicken or Turkey fries always come with black particles. Like when oil has been used over and over again.
The best grills ever! I cant get over the chicken suya😩👌👌👌
The Food Is Amazing! The Delivery Was Swift And TheGuinea Fowl Was Juicy 🤤
I ordered the 2 hotdog with Chicken, Turkey and hotdog and all I can say is they know when taste meets perfectionEverything is just very well made and grilled
Kmac Grill is the best BBQ Ive had in Lagos, the first time I had it, it was like my eyes was opened to a new world :). The great thing is that the food fills you up, good value for money!!
Nicely grilled chicken and potatoes but not a great fan of the packaging. Would buy again but would make sure I have a good plate handy. Best eaten HOT.
I was at your Ikeja outlet looking to order the black box mini combo 2 (Im a ribs lover) but was informed I had to preorder. 24hrs later I had my order delivered to me and to say I was disappointed would be putting it very mildly.The food looked nothing like the pictures you have up and the ribs was literally a rib with no meat attached.
Space is much smaller than you expect but doesnt take anything from the actual food
Great staff, great food. the cars are the car place are affordable compared to what you get on the island. overall experience was great
Terrible customer service. I placed an order by 12 and they never delivered by 5pm after all their stories I had to drive there to pick it up myself and the food was mediocre at best. Never again
Such a nice and well manner person to deal with i hereby give him nice review because he such a well to do person...thanks
Its a small kiosk but theres a sitting area upstairs. Which is really small too. I love kmac grill the food is quite nice but the space is just really small.
The grills are good. And there is service delay.
I waited to post this until after I had eaten the actual meal. I enjoyed the BBQ turkey 🍖HOWEVER, whoever speaks to customers on the line attached to the Google search is a disappointment. He has no courtesy, he sounds like hes just waking up from sleep and the best one, hes very terrible wv giving directions to their place which has no sign to indicate outside; but is next to ABIMBOLAS PLACE on Admiralty Way, Lekki.The store attendant was very lovely and helpful.What a shame 👎🏽
Best grilled anything and everything. Love it!! ❤❤💞
This is a great place for picking up juicy barbeque and fries. HEAVENLY!!!
Good food but horrible customer service.
Blows my mind every time....
What caught my attention first was the blackbox package. I had seen it on the gram initially, then a colleague of mine had it delivered to her and I was so fascinated @ the creativity of this black box. My other colleagues were guessing what it was initially till they found out it’s food. And when the box was opened, Goodness me !!! We all exclaimed and enjoyed a great fill that noon.The black box experience is a mind blowing one. The box of mixed grill combos is very satisfying and tastes so yummy. The meal tastes properly grilled and besides these days we all shy away from oily fries and all, the black box is one good one. In as much as it’s a luxury fill, it’s very good to host guests as 2 people can have a box and get pretty satisfied. If you have had yours you would have a fave but for me mine is the burger...😍👅. The Blackbox Cafe is located strategically along Admiralty way, easy accessibility, ample parking lot, and the staff are very courteous and helpful. As they helped me while trying to make a choice from the menu. #TheBlackboxExperience leaves you wanting more. I would recommend over and again to anyone to have their #blackboxexperience as nothing beats the Ultimate...
Nice meal, well grilled Turkey, chicken and corn on the cob.
Great scrumptious sweet corn grills
They got cool burger and roasted chicken.
Nice grills . keep up the good work
Their turkey🍗, potatoes and pruns was second to none👏👏👏
The ordered delivered to me was different from what i was told over the phone and i sent numerous DMs on instagram to let them know, but never even got as little as an acknowledgement. Though the food and packaging is okay.
The most exceptional barbeque experience in Nigeria!
Tastes so nice and were on time.
Friendly staff. Good burgers
Grills very tasty, good assortment and lovely packaging
You need to try this out. Tasty grills in a superb lagoon-side location.
Food was really good.
A taste you have to have!
Dont know much about this place but it has rough roads
Great food
Super tasty food.
Very nice place to be.
Because any things u want is here, it is a place stay
Sorta expensive.. but okay.
Best barbeque venue around
Improve on the food making please, still looks drab
It was amazing, loved it!
I mean, got there and was disappointed with the news of out of stock.
Good food
Good food here
Awesome internet
Never see the food being sold there
Love their chicken
Nice and looking good
Loved the frills
Enjoyed the food
Nice place to be
It was amazing
Simply Amazing!
Nice place
Love it
Nice chicken
Call me holly boy
Great place
A small world
It okay
Nice
Cool
Nice
Amazing!
Nice
Cool
Great
Cool
Nice
Nice
Nice
Nice
Cafe