Poor customer service, poor communication of bank policies and regulations. Sent money through Sendwave App, a new dorm account was automatically created without contacting my recipient. I called Sendwave to ask for refund and that first bank should reverse the transaction and close the dorm account, it is not needed. First bank refused to reverse the transaction, sent out email to my recipient. This email should have been sent before creating the dorm account. The email stated you have the option to pick up or we will create a dorm account for you. That was not the case because the dorm account was automatically created without contacting my recipient. Doing business with first bank is at your own risk.

Just as it is said Head Quarters. It truly is the headquarters ranging from Building size and fantastic Customer representatives

Indeed an old bank but failed on so many things like customer service, and refused to refund back my money for over 1 months after a failed transaction...called several times, filled a complaint form twice, sent a mail no response, Twitter handle no response, remove my money from my account and so on and so forth..telling me stories that doesn’t add up...how can you keep your customers when you failed to satisfy them....the banks needs to upgrade..I’m signing a contract with the board of directors at my office to stop all transactions with Firstbank today...by 3:00pm coz I’ve had enough with your banks....even at that my money must be refunded back to my account coz I won’t give you people a dine of my money.

I love it I work there also,Security every where

First Bank Bank Corporate Headquarters. The golden reflection makes it iconic and recognizable. The skycrapper has several offices in various floors. It has functional elevators. Banking services are provided within the facility for clients. An ATM gallery with three machines are opened to the public. There is ♿wheelchair parking, entry and access to the ATM.

The iconic Head Quarter of one of the oldest bank in Nigeria, with a history...

Well maintained facility, safety team always on ground and friendly staff.

Cool experience and customer service. Its a serene environment.

Its perhaps the largest bank in Nigeria. It has the history of over 125 years. Set up by British.

Good to bank here

Nice view, neat with good ATM network services, wheelchair accessible, but cant get access to inside bank because today is weekend. #AccessibleNG#Local guide

The building looks great with the touch of gold and wine. I especially love the greenery maintained at the front and entry way of the house. The area is decent and always kept clean. Theres also and ATM gallery for withdrawal, plus since its the headquarters, I love that face that they considered making room for wheelchair-accessible entrance with rails.

Though an ancient building, it is modern in terms of facilities

Headquarters of First Bank of Nigeria. This is actually the First Bank of Nigeria.

Easy to locate but bad Customer service.

First Bank HQ is the oldest bank and they have made great strides ever since.

Great place to be. The head office of First Bank Group and FirstBank Ltd

Its a very good place to work... Great work culture and integration

Building is top notch and the entrance and reception are lovely

One of the strongest bank in Nigeria. Truly the first.

Great facility and good customer service

Its a nice branch. It is sharing the same building with their head office.

Fast customer service , clean environment and good security

This is first bank HQ. And here is also the HQ of the biggest redtape difficulties you can ever face with a bank. The managers specialise in making your impex difficult and your business banking impossible. International companies stay away from this outdated traditional bank. Nevertheless the golden building is beautifull

First bank is one of the leading financial institution in Nigeria with corporate head office located in broad street marina Lagos.

Good services. ATM reliable

Beautiful

Very nice ATM station

A wholesome experience

Great place

First bank on marina road lagos

Good customer service

FirstBank head office

Helpful

Serene environment

Truly the first

Slow branch.