1. Adequate parking2. Easily accessible by road3. Easily visible from the road.4. Wheelchair accessible entrance.5. Has 3 functional ATMs outside.6. Presence of security.7. Good CCTV coverage.8. Covid-19 protocols are taken very seriously.9. No mask, no entry policy.10. Good customer service and fair queue management
Its a unique place. I was in Ogba before they came over. I joined them from ikeja.
Fewer people in the banking hall on peak period, this is unlike any bank in this axis.Although, there is many people on the queue for the ATM Machine; it still dispenses cash. The parking space is modest with lots of cars parked as at when I visited.Inside the banking hall is devoid of signs and welcoming security guards to assist new customers on where to carryout transactions.
Access bank ATM card activation is worst, I requested for the debit card which took about 3weeks to pick up, I never mind about that but the most annoying part is they debit me for card maintainance without activating the card yet, no thanks to you access bank
Wonderful experience here. Fast and efficient service.
People here especially the security and account managers are determined to deliver customer satisfaction
Poor service,they will never pick calls outside Nigeria.Even to get a token for mobile banking takes ages.
They have an awesome customer service
Smooth
A branch of Access bank
Bank