Mid level security. They try their best to satisfy customers and avoid illegal lodging of potential criminals. Provides affordable and comfortable lodging.
It is a cool place for relaxation and taking time out generally
It was comfortable, clean, peaceful. I always felt rested after sleeping every night. Beautiful environment. Lovely staff.
The location and ambient in good. However, theres poor customer service.
A very nice place, nice rooms to lodge and enough car park to accommodate 15 cars. Their automatic door catch my attention. Well furnished bar for small gathering and the best place for a date. I like the e-phonix hotel
Nice place, except for poor GSM network in the premises.
Truly the peak of hospitality.
E- Phoenix Hotel Should be located somewhere in the UK... Their Everything is Pretty Good and Non expensive (Clean In and Out) Compared with the Good Quality of the Hotel
E-Phoenix offer one of best customer service in ilorin
Customer service is top notch. Nice interiors theyve got. No burglary proof though. Thats dangerous. I think its because they dont see a need for it
Almost 24/7 power supply. Neat and serene environment and maximum security. Ill check in here when next Im in Ilorin.
Great hotel! Good views and facilities very well managed. Secure and friendly staff. They also offer complimentary car wash services, and have a nice lounge for relaxation. A must place to visit in Ilorin
Good
Nice structure and environment. Really rigid on pricing and reluctant to give discounts. And if you eventually get a discount, complimentary breakfast is cancelled. Takes time for them to attend to issues and some basic things like hot water is most times a challenge. Restaurant food is good and inexpensive, also deliver on time.
Horrible service. Huge bed in a relatively small space. Water wasnt draining properly after using the shower. My request to change rooms couldnt be granted, saying I just checked in. There was only one person working on night duty, thats not okay in hospitality business. Bedspread and duvet were filthy. Noticed that late in the night and nothing could be done because housekeeping had closed and there was only one person on duty!. Ended up not getting any sleep. There are better hotels in that city with lower prices.
Nice reception area but thats where it all ends. Bathrooms in guest rooms look like an after thought. Restaurant doubles as a club and that just doesnt work for me.
Nice hotel but the staff are not helpful at all. Even gateman slept so deeply that you have to horn badly only for someone at reception to come wake him up.
Nice courteous front desk staff. Clean hotel and nice spicy food. Meals are served on time and in the rooms.
Exceptionally neat. Located off the main street but about 200 feet to a main street.Kids friendly and facilities for ♿ wheelchair
Nice hotel, properly situated in the heart of the town. Limited parking space, affordable meals and a nice restaurant plus bar.
Elegant. Classy. Cozy. Great service. One of the top notch hotels in Ilorin. Features a well equipped gym/fitness center. Theres a well stocked bar and free Wi-Fi.
Very nice for a place like ilorin
Moderate hotel with nice and clean rooms
Its not worth the price being charged because of what youre getting back in return. The rooms are spacious enough, bathrooms are small and their breakfast sucked.
Conducive hotel, serene environment, but slow room service response
Nice hotel. Nice view!
The hospitality is very good. I get complimentary breakfast in my room at no cost. There is free gym too.
Nice ambiance, extremely courteous staff, way better than the one in GRA .enjoy working out at the gym.thw gym instructor is a nice, friendly and patient young man. But the parking space is small and there is no swimming pool. But aside that the hotel is dope. Oh I almost forgot to mention the penthouse bar so dope.
I love their gym most
Not well prepared
I loved my stay. Lovely place
Correct hotel with state-of-the-art facilities. Has conference halls, gym and fitness centre and other attractions!
Absolutely fantastic, quality service hotel
Lovely rooms, amazing Ambience but water heater wasnt connected, and I have to call for almost everything I need.
There is very good value for the money spent at this hotel.
Overpriced but still a decent environment
Just okay for a one night stay. Room too tight because of the big bed. Walls need repainting.
This hotel is one of the best in Ilorin. Their Restaurant and Gym will make you feel like, you should never leave.Their internet service will connect you to the rest of the world.You will love every minute here.
Nice and quiet. Has a fantastic roof sitting area
Cool
Just cool secured hotel u will love it
A very decent environment. Least room is #7,500 a little overpriced thoigh but the room service is top notch!
Good but needs renovation
Its a cozy and comfortable place to stay...
Great hospitality. Also affordable
The room is cool but the bathroom is small
A decent accommodation for people who care
Conducive for children too
When I visited, bad bathroom and rats in my colleagues rooms. We moved out the next day.
Nice setup and good customer service, I recommend this hotel
A place to experience comfort.
One of the best hotels in Ilorin
New Hotel with sizeable rooms, extremely neat and wonderful customer service
Nice for stopover n lodging
Homely place and delicious complimentary breakfasts
Nice hotel to lodge
Nice and serene environment
Stayed in the hotel for two nights during my Christmas vacation to Nigeria in 2016.The new hotel was still under construction at their annex at Fate road.The rooms were neat and customer service was perfect with adequate security .Their gym was excellent.But the water pressure on the 2nd floor was very low.There was no hot water bath with just 1 towel and no face towel.The price shouldnt be as high as that because of the absence of all the 1st class amenities. I was in Lagos Rockview hotel in Festac and the price was lower than Phoenix but enjoyed all the standard amenities including free wifi.The hotel should improve on their amenities to meet international standards.
Nice and cozy! Not bad at all!!!
Good service
Their approach and services not oksy
Nice place to be
The treatment was nice
Nice cool place
Nice rooftop bar.
The services is quite good
This is a rapidly progressing hospitality business.They also seem to cater to all classes, from budget rooms that even corps members stay for extended periods to regal and legacy classes of rooms each in their own separate areas.You may sometimes need to remind them to put/bring clean towels after you check-in, but the staff are mostly nice and courteous.I saw a bigger and classier annex on adjoining Umar Audi road newly open, and I understand its quite a nice place too.
Excellent and wonderfully made.
Beautiful and the staff are very helpful
Good rooms available, great security with good personal services rendered
A cool place to be
Its a good place to lodge with maximum security for life and property.
A nice hotel with standard facilities and good customer care.
Cool environment
Nice too
Cool environment.
Home away from home
Pretty place
Community Health continuing workshops for North Central at Kwara state
Great nd good services
Their services is worthwhile at an affordable rate
Good place
Excellent hotel
Good place!
Nice enough
Lovely African dishes and hospitality is superb
Super luxury with adequate facilities.
Hospitality defined
The rooms are beautiful and spacious
Had a decent meal there
Good
Nice
Not really nice