Had a reasonably prompt service and the staff were nice. I was quite surprised at the number needing in-person attention in this age of virtual assistants.Sadly but not all together surprisingly, data network challenge hindered possible faster delivery and frustrated the staff 😙

Its a good place. The only downside is that its not spacious enough and tends to be susceptible to crowds and long waiting times

Wow. Amazing fast service. Fun time with customer representatives available

Always crowded. You have to be there by 6am to do welcome back. Very few staff on desk compared to the crowded waiting to be attended to

Most wonderful place so far they give you undivided attention

Thought the crowd was much but Mrs Idara Mr Joshua and the IT guy did a wonderful job, God bless them

Great environment and all but the service is quite abysmal and the wait time is long.

The place was a total waste of time to me. What I went there for was not accomplish because of one form of Nepotism or the other. I was so disappointed.

A friendly environment with cordial personnel.

The stress of getting a sim replacement is tedious. I dont know if they make it so.

Good and Safe,all Covid 19 measure are in place

They are doing great

Poor network, long queues but friendly staffs

A lovely place to work

Too crowded and services are slow. No online service point

Good organisation in place.

Cool place

Inadequate staff to address the number of customers there by causing excessive delay of time.. But staff were friendly and welcoming.

Hmm!Crazy in there! From not being able to get in because of limited working hours ostensibly because of Covid-19 restrictions to Covid-19 restriction requirements, to being refused service because of overly strict regulatory SIM registration requirements to finally being attended to. Paid for an inappropriate Sim pack right in the office on day 1, to day 2 visit for the same unsorted issue but it is commendable that my latter experience was less painful as they got friendlier n more reasonable.But do we have an option?? Made up my mind I needed an MTN SIM for personal reasons so I went the whole nine yards, finally got it.But I cant blame them it is the harsh business environment in our country but they can be a Lil nicer n assuage our pains.After all what business would want a 2nd experience of penalties by the regulators as a business??They havent even recovered from the previous humongous regulatory penalties that were in billions of naira.Naija I hail o!

Whereas measures were adequately taken to prevent the spread of the virus (compulsory use of face mask, water and soap for hand washing, tentative use of hand sanitizer, and social distancing), it took a long time before one is attended to. On average, a customer spends 2 to 3 hours at the centre.

Its okay

The office has turned into a whole lot

Their customer care agents there are very rude and uncultured, I went there to upgrade my sim to 4g, after waiting outside for several hours and still I couldnt get it done due to a mistake in my sim registered name that didnt correspond with the name on my ID, the customer service agent couldnt politely explain things to me and at least try to offer a solution instead he was rudely shouting at me and other customers there at the office that day, I had to switch to a different network because of the incident that day.

Slow service attendance. Poor handling of customers

Please if you hVe anything else to do with your time dont bother visiting. It is HIGHLY understaffed and the queues are 100 people long, you literally have to wait for a 100 persons to get to your turn.

Much delay n customers were outside under d sun network issues

Good service and customer care

A customer care center for mtn telecommunications operator

Prompt services all the time.

Great Customer Services. Friendly and cordial staff.

Professional customer service.

Fastest place to get your complain fixed.

Exceptional service delivery. Thanks to them, I now browse with my mtn mobile network.

Its a good place and the workers are good at welcoming and providing services to clientsMTN My NETWORK! !!##

A nice business premises

Slightly crowded

They attend to clients a bit faster than usual, and it was easy to locate

This is MTN Office otherwise called MTN Friendship Centre. It is MTN Major Office in Calabar.The office is located along Ita Agbor Road after University of Calabar Main gate before you reach Goldie by Orok Orok Roundabout.Anytime you have any issue with your MTN SIM or Network, simply walk in here and you are sure of result.

Always crowded

Very bad

Had a good experience

Indifferent

They have good customer services

Attendance to customers is top notch

Long queue

I got attended to pronto!!!

Nice outlet

Excellent Service

Place is always congested and hot. Some service should be given to consultants.

Great

Stressful place

Good and thorough service

Its OK

Cool

Interactive customer service

Okay

Ok

Telecommunications

Poor