Its pretty easy to locate via Maps. The place needs an upgrade as far as aesthetics is concerned. I prefer the Wuse office. Also they seemed to be short-staffed when I last visited. Only one man was attending to everyone, and he kept calling for help,

Pick up was fast and swift. Service was excellent as their staffs were very friendly

Fast delivery service. But they are expensive

Logistics service company, it was a bit crowded, but their use of technology is impressive.

Well organised. Neat and systematic. The attendants/staff are good. They know their jobs and they display a high level of professionality.

Great services, though needs a little organization to how people receive their goods at their office. But its still a preferred choice all the same!

God is Good Logistics is a transportation company located in Utako Abuja. They are involved in haulage of wares, transportation of people, waybill delivery and so on. They are professionals in delivering their services. They cover Lagos, Oyo and some south-west states, Porthacourt, Delta and some South-south states and they also cover the south eastern states. Their vehicles are comfortable for the passengers as they frown against over loading and over speeding.

They might have a good coverage but customer service is POOR!! The lied about when the parcel would arrive Abuja, it arrived later than promised. Collection of parcel is frustrating. Only one person attended to the whole group of people on the waiting list. The same person had to leave his seat infrequently to look for the parcels which further prolonged the waiting time. There were people in the back office but they never offered to help or use the second computer to cut waiting time. The waiting line is also unorganized. People ought to be given tally number to check queue jumping. #Sadfirstexperience

Its a very organized place compared to other logistics company. Theres a separate room for sending and receiving items.

Proper good service is what they offer here, plus the price is just right

Wonderful delivery service! Best in Nigeria I believe

GIG Logistics is inside Utako Terminal. Very efficient Courier and way-bill service in a serene environment. Workers are friendly and knowledgeable.

The staff are very smart and quick to attend to customers, however, there are no tallies to let you know your number on the queue.

Very good service. Some of the customer service officers may ask you to pay extra money to enhance the packaging of your items. This is not necessary. The standard packaging is ok. They are also very strict with closing time of 4pm for Sundays. Make sure you arrive there at least 5 minutes before 4pm for pickup. There is prompt arrival of goods to the stipulated station as they promise. You can also track your goods online.

With their new policy you now need to bring your own packaging (carton and bubble wrap). I went to send a small (less than 2kg) package at their Utako branch and one of the attendants declared I needed to go to Utako market to buy carton and bubble wrap (in lowered tones). Makes me wonder if this was just her personal policy and she wanted me to give her the money. I left without sending my package that day.

Gigm needs to add express delivery to their services. They are already charging for it.On the plus side, its one of the few customer service places where a lady is nicer than the guys

Can you guys pls have a reachable number instead of putting personal numbers. How can a biz like GIG have personal numbers as their company number. Its absurd and delusional. Im.so irritated

I got my luggages in good shape

Looks good on the surface. Hopefully, they are actually good. So far, services have been okay. They are usually very active. Seems there is a high parcel traffic through their offices. They need a utility manager at their branches though. Especially in respect of electricity. When there is no power, services come to halt. Which isnt good.

Very disorganised staff. Outrageous prices. Definitely not worth the trouble at all.

One of the best logistics firm. Faster service delivery.

Quick and efficient delivery but its very pricey. Turn around time for drop off / pick up of packages could be greatly improved.

Theyre good but slow in processing their tasks

They run fairly large routes around the country. The Logistics services also cover movement of items between their destinations.

I was not impressed with the way, they handle their customers

Polite guy attending, covid measures in place and good resolution of delivery issues. Kudos.

Awesome services at GIG logistics. 1st class customer service. Received my goods with no hitches. 👍👍

Fast and quick response to pick up

Excellent service to send or receive parcels.

Very satisfied client... Safe and timely delivery.. No excuses.. No mix ups.. Very organised system.. Though it aint cheap at all!!

Service is fast. I rated 2 stars because I don’t like the fact that they usually allow unruly customers to cut in front of other customers who came first!They need to use a First come, first served system.

They can actually be better

Best light goods freight company in Nigeria... Im my opinion.

More hands needed

Good customer service relationship

Poor network connection marred my session with them.

Nice customer service and prompt delivery.

Effective and organised place for collection of parcels. Be prepared to wait for long during peak times. Always carry a form of identification as they always ask.

I have always used and referred GIGL to people but my experience today at the Kubwa Branch is very bad.First, the place was very hard to findSecondly, my products got damaged.These are products I sell and have been ordered for already. I cant even sell to my customers. Orders and money lost.This is a very bad experience for me.Those are the tissues I used in cleaning the products, pack and wrap.Very heartbreaking

Swift response

The customer care is one in town and the delivery is fast

Swift service in the morning

Very poor customer service,how can you keep your customers under the sun waiting to pick up their waybills,who does that? I had to wait for over 1hr yet they couldnt sort out my package,i left without collecting it,extremely poor service. I will nolonger partner with GIGL,theyre very frustrating.

They need more customers service desk

Best transport company for now. Just too expensive.

Good customer service and your cargos safety is guaranteed

Nice ambiance for business and proximity to anywhere in Abuja.

Gives the right audience

Very poor customer service, they intentionally try to extort clients, they never sent me a text message and they charge excess fees for late pick up. I would not recommend gig to even my enemy

Accessibility is uncomparable with other logistics companies around.

Great service and quick response time to request. Should be used more for your package delivery

Safest way to send your goods and also to travel

They deliver but almost everyone that works there is rude and unhelpful. I was almost run over by a driver in abuja who was clearly at fault but was still taking a piss at me. If you can deal with the unprofessional and rotten attitude of the employees, then you can usr God is Good Logistics.

Sound customer service, upgraded parcel handling, and prompt response. I really dont want to use anybody else but GIG. Please stay good so I dont have to look for another service. I am already telling everyone else to use you. Clients, businesses I patronise etc.

Their service was good but slow.

I love gigm logistics, I have been using them for some years nowThey are organize and professionalWhen going to pick up an item ensure to go with any means of identificationIf you are using a third party ,ensure to give the third party your identification card or you could send them a screenshot

Nice place to send your parcel. However, the manager need to work out ways of ensuring a smooth and easy service delivery to customers

My office block. Awesome plaza at the heart of Abuja

Good

For all your logistics business

Although very reliable but they are too expensive

It gets a 4 star because it has the best ambiance or lounge of the transport companies mail collection centres. The office is Air conditioned and has chairs where you can seat.It could be quite frustrating to pick a parcel here during rush hour as they usually have not more than 2 staff attending to clients. Perhaps if they could speed things up here the will get my 5

Cool and serene environment, but parking is a big issue

Very long queue. Consider using other logistic company

Always crowded.

Love the customer relationship (at the pick up location) Its orderly and within minutes you already out of the place. Bear in mind you have to come with proper means of Identification so as to allow them release a package to you.

Good customer service. but bad location

First, I needed to collect an item that was shipped from Lagos to Abuja for a friend.Second, The GIG Logistics Collection point is different from their transport company premises.Third, The collection point is at Abraham Plaza, besides ABC transportsForth, The collection point was just there, waited a bit, then I got the shipment after showing an ID and providing the way bill number.

My experience with them has been terrible. My TV was shipped to me through them in March and was damaged during shipment even after making me pay double for creating a bracket to protect the TV. They were fully aware that it was damaged and still tried to pass it off to me as though there were no issues after a significant delay of about 10 days to deliver it. When I discovered the damage at the point of pick up, they said I was lucky I discovered the damage there because If Id taken it home it wouldnt have been their problem. Im still trying to get them to replace my TV. Their customer service rep whom Ive been speaking to is one of the most arrogant and unsympathetic people Ive ever spoken to. I wad very impressed with the way this company repositioned their brand but it turns out all the change is only skin deep. Please replace my TV.

I stood on a queue for an hour before I could pick up my item. Only 2 agents were attending to people sluggishly. Then, a third agent joined later. It wasnt a good experience.

This terminal needs to improve. The waiting time has to really reduce.

Good organisation overall!

Wow wonderful place to visit

Great services,But their utako branch are fund of runing from their E-cormerce Clients, as each section blames the other Section of being responsible for handling clients (Inability to define & identify worker incharge of handling their E-Cormerce Clients)

Quick service. No overlong waiting lists and issues get resolved very quickly.

Reliable and trusted

Good service

Very rude customer service. She didnt want to attend to me today. The Abuja office. I had a parcel to pick up ,I wasnt feeling fine and I sent someone and she was absolutely ride.

Simply the best

The staffs handling the office where one goes to send parcels need to do better. They lack customer skill. The pickup section lady was really nice

Efficient

Decent, prompt and safe delivery service within Nigeria. I will say they do a good job! So I totally recommend.

I havent used them before but I know they are quite organised and booking is made easier for customers and travellers through the online booking system. Their buses are also in good condition and their regular clientele attest to this fact. Kudos!

I found that sending a small package to Abia state was about N450 more at GIG than Fedex. And for Fedex the charges included home delivery on Monday evening (in two days), about the same time as GIG (Monday evening or Tuesday Morning). While GIG charges was for pickup at their office.

Great service

The location is in a shopping plaza, but there is adequate parking. The office is neat enough. But it is always crowded because of the items sent in. The staff are friendly enough and you jave to be patient so they track your parcel

Very efficient and effective logistics company. If you have any parcel or item to send to any part of the country then this is one company that can guarantee effective and efficient service.

Sure logistics company

Very organised

Cool and they really observe social distancing

Impressive logistics and courier services are offered at God is Good logistics. International courier services are also available. Average number of days for local shipping within Nigeria is 48 hours to 72 hours. Reliable company

One of the best logistics company Nigeria has. I love the fact that you can track your parcel online.

There services are terrible, dispatch arrogant and rude too.I have been expecting a package just within Nigeria for close to 2weeks now.it has not gotten to me yet.the amazing part is that they keep updating on there site that they attempted delivery. I really dont know who they think they are deceiving,because am always in that location 24/7.so how did they attempt delivery? I even called customer service but they also kept tossing me.this is not a good experience at all.I will rather use more reliable channel like DHL,FedEx than use them ever again.I guess they lost my package that why they are been shady about the whole thing.

Staff should be trained on customer service

Great

Theyve always delivered in timely fashion

Picked up a parcel here. From Lagos to Abuja. Took 4 days. (Sent on Tuesday delivered on Saturday) wasnt too impressed with their timing. But the staff was really courteous, despite some really rude customers.

Its a pickup and delivery service, owned by God is Good motors

They are very professional with their services

Slow logistics. If you need an urgent delivery, Id advise you use dhl, ups or some other reputable courier services.but If you aint in a hurry, you could use Gig