Terrible service. The staff needs to have training on hospitality. I was there with my dad this morning and we were served by Cynthia. She seemed not to care about my request and was acting like she didn’t want to be there. I asked her if I can have 2 different flavors in my milkshake and she rudely shocked her head and just made my milkshake with the first flavor I asked for without even asking me. She finished preparing my order and went directly to the till and I had to tell her that we have another order. On top of that she didn’t seem to even know the menu. I ask for the manager and he/she wasn’t around. I told her directly that we didn’t appreciate the service. At the back other staff were playing around. The till was not working and we couldn’t even get the receipt. This is not ok at all.ADI
Sadly the queue was long and the pos machines are acting up. But as usual the ice cream was nice.
Great ice cream and toppings flavors. The atmosphere can be better
We all know theyre the best at what they do
Cozzy place for relaxation and sugary satisfaction
Good product and services, though you need to a little patient when you are there to get cold stone as it usually has a little queue, and this is due to the large patronage from customers.
There staffs are well mannered. Services is good.
Good ice cream but the long queues melt anything that was good about the idea of getting to this place.
You know how much I loveree ice cream. Cold stone is one of my go-to ice cream shops. Its creamy and i loveee having waffles crushed in it! They are great,but I will save my 5 stars
Satisfactorily 👌 👍 😎
A very lovely location ❤️❤️❤️, enjoyed every bit of it.
Its a very good place
Yummy and sweet experiences
I would have rated more but the day I visited, their POS wasnt working which is bad especially in these times.
Its a neat and nice place
The wait is too long... best ice creamery in Abuja! Enough said
The ice cream was really good and the pizza was okay. Hygiene - wise, it was clean. The price for the ice cream starts at 1000 per cup and goes up to 5700 (if I remember correctly).Update - July 2021The staff are way too slow serving. Too slow.They should adjust to accommodate the traffic that comes in on weekend or switch the kitchen staff to assist at peak hours. Youd think they were making the ice cream from scratch.
If you want a show, theyll give you one, in a good way. From blending to mixing and a supervisor yelling well done guys, we have to be fast delicious ice cream with varieties to chose from. The downside, I stood in line for almost an hour to get my order taken, I was tired from work and just wanted a nice crunchy waffle with vanilla ice cream topped with and M & M treat. My conclusion, they need to employ more hands. Great service though.
Its a fantastic place for ice cream
Nice ice creamEven nicer environmentEveryone was super polite and we were served in a very timely fashion.I noticed it was very neat too.I like the promos. And location. The entrance e needs to be wheelchair accessible
It was okay. I liked their icecream options as well as the toppings. Theyre worth the money spent!
Located in a visible place. Well, I loved it cos I love ice cream
Cold stone creamery has a reputation for good ice cream but this place has some really friendly staff. They were able to recommend flavor pairings that went well and were cordial and helpful even when I had challenges with the P.O.S machine. Great service.
30 minute wait for 1 scoop of ice cream. There needs to be more staff and trained to act faster. It’s supposed to be fast food but the prep is slow af.
Guys pls hire more staff. Five ice creams we purchase a week would probably cover their salary. How can you have 1 person working the counter on a Saturday night??
Great customer service, good variety of flavours available
The service is wack ! Hire more staff, ones there are also rude. Customers have to wait so long before they are served.
Sweet sensation but you got to be careful. Those sales girls are fond of adding money to customers. I just discovered that they added 500 to my bill. That was my second experience. When i asked the girl to recalculate my bill, She feigned ignorant of what she did. Dont act big, always demand for breakdown of your bill to avoid cheating.
Took about an hour to get my order but then everyone loves cold stone, its nice for the outfit to have pizzas in various categories & prices. Go on a regular date and spend about N7,000 for 2 & even less.
Nice
Dont be scared by the long queue, its mostly that way because they sell some of the best icecream around...they have lots of cheerful attendants at the counter, so queues move quickly too. Ice cream here comes in different sizes, flavours, and mixes, and theres a wide variety to choose from/combine on your own. They also sell cakes. Parking space can be a problem though.
Nice place
They the best ice cream I have ever tasted. Good place for relaxation. Pizzas could also be got from Domino within the same premises. The place is located on Ahmadu Bella way in Garki II, Abuja.
Customer service was poor. Had to wait in line for quite some time before my pizza was brought to me. Table was messed up. Disappointing to be honest. Staff doing everything but attending to customers. Wasnt pretty. Hope things change.
It is a great experience being here however the service delivery has to be looked into. You have to stand on the queue for a long period of time.
The place is situated in town and very accessible, nice environment and good customer service the only challenge is that theres no much seats for customers and the number of attendants are small compared to the customers thereby leading to very long queue.
Try the cotton candy ice cream! Also, I love the singing when we drop a tip.
The ice-cream is good but the sitting situation isnt great. Youre better of taking the ice-cream away that having it there.
Nice ice cream. Overrated but satisfying. Could do better. Ice cream lab
Your ice cream is really nice...I love the fact that u have different flavours to compliment every customer. The queue is usually too long maybe there is shortage of staff, can something be done about this?
Not bad
Its nice.
I like it. Theyve got good services but its always crowdy outside because if the traffic. You sometimes dont get a lot of space to park if you are driving
Small and nice. The location is good and the ice cream tastes great!
Cold stone Cremaery Garki is a great spot for having best icecream, a 1001 flavours available. I love that i can sit and quietly wait for my order to get served. Totally more serene than the Wuse oultlet.
Nice place.It shares same buoldimg with dominoes pizza. I ordered a smallie of 550 and it was okay..though not as yummy as the bigger one
Great customer service,very tasty ice cream and a good place for family bonding
The cashiers were very friendly and coordinated. Patiently explaining their menus to customers trying to make choices
Warm reception I must say,fanatic ice cream and pizzas
Good place. Neat. Great customer service, creative flavours and amazing ice cream.
It was fun. Good staff, happy people. Timely preparation of order
Great place to eat Ice cream & pizzas. Warm environment with free Wi-Fi. Customer service wonderful
Like every other cold stone outlet its cool and a nice place to chill with your loved ones
The one and only creamy, nutty, chocolatey tasty ice cream in town
Delicious, delicious, ice cream and cakes. Only downside is, although the service is excellent, theres usually a lot of people, so you might have to wait a bit to get to your turn to order.
Nice pizza and cold stone creamy ice cream at its best
Lovely
Nice
Creamy tasty ice cream for those who can afford it.
There is a wait in the evening but the ice cream is good.
You can get the best ice-cream in Abuja here.
Outstanding service and a great place for good ice cream and pizza and freebies on weekends!
So crowded with high level of queue and no one cares about you when it rains. Security men enjoys seeing you walking in and out under rains without providing umbrella.
Dominos Pizza and cold stone all in one place... Soooo cool
A really nice place to be, its been my favourite spot
I just love their ice-cream so much
It was less rowdy unlike the wuse branch, which i liked and their service was fast.
Good place to get ice-cream and pizza
Coldstone Icecream is the best, honestly.
Nice branch with good ice cream.
Place ok. Small but cute. Ice cream is nice.
Love it, never knew they had opened here. The place is so nice and strategically placed
The ice cream cake is simply awesome.... melts on your tongue . 👍
Delicious ice cream in different flavours.
It was nice
Nice
Great app u can never get lost with google maps
This particular Cafe is small and the chairs are not comfortable. However, pasties and ice cream still taste nice
My experience at Cold Stone Garki today was amazing. Free Wi-Fi to surf internet and social media engagement while waiting for your order.
The Icecream is Very nice, but their cashier seemed very confused. She made a transaction from the POS and took 8000 for a payment of 800. I hope this mistake will not happen again.Coldstone is located beside Slot in garki.
Some cool place for kids ,ice cream hmmm!
The one at Wuse is just bae because the service there is more lively and participatory. At Garki, they seemed to be more chill and less excited.And if the Ice cream is the focus, I am yet to have ice cream that tastes better than that of cold stone.I really love Cold Stone.
Was wonderful..... Staffs are well trained and friendly too
Overpriced ice-cream. I like their toppings better than the ice-cream
Nice pizza theyve got there.
Very good variety. Some delay in service
Staff are great and the ice cream is top notch.