Absolutely nothing close to the description I read about it before. The staff are courteous..and that is where it ends.The doors at home looks better, the bathroom looks dirty and its absolutely in the middle of no where. No shop to buy anything around. The bathroom looks like it has never been washed with dark spot all over it. I feel quiet disappointed and also deceived
As a mobile massage therapist of Psyche Therapy Massage. I went there to massage a client. Serene environment
This is a place everyone should be,, on the Apex floor, you can have a good view of the city of Abuja. They have a good serene
Great outdoor pool and bar. Inside is a different story. The complementary breakfast really needs a rethink. It really is a poor offering.
Nice and affordable Hotel in Katampe Main District, though they need to improve on their services.
Received a good customer relationship.....best staff for me ifeoma
Awesome hotel. Pool side fantastic. Warm reception and lovely people
Nice hotel located in a good developing area with construction still on going in the district. The hotel has good facilities and parking spaces halls for meetings and other centres.
ExcellentTheir meals are very deliciousEspecially the Ekusi soupsI love the location of the hotel
Its a really nice place. Its very neat, their food is also good, customer service is very good.
New Hotel Between Maitama and Gishiri with Calm and Cool environment. Thier Swimming Pool is worth staying there for awhile
A good place to pass a night but not recommended for long stay
An ok hotel. Practical nothing much
Quiet and peaceful hotel. Lovely experience...
The hotel is certainly above average, it is one of class, the service too was wonderful, all the room facilities were still working well, very good food and polite staff, the only improvement is that it is not a good sight to view down from room 223 window, Reno should dispose their general wastes beside their water tank promptly.
The best place to be. Definitely going back any time am in Abuja. The food is on point too.
The hotel is very neat with serene environment.
Good accommodation clean environment!I will only suggest that the Qibla direction (East direction) be identified and marked in each of the rooms. This is for the Muslim guests who wish to perform their Salaat (prayers) in the rooms.Thank you!
A well mainted building with some friendly staff. A smallish but well functioning gym and pool
Great service. Cozy room. Nice ambience. Nice gym instructor. However smoking shouldnt be allowed in the rooms and hallways.
The environment to the receptionist, wow so exceptional. Really, I felt a home far from home at hotel Reno.
It is not the best but good enough. The reception and cleaning services were good. They need to upgrade the rooms with modern facilities.
I really enjoyed myself, with the pool and other stuffVery calm too
Nice place, not really a fan of their food
Very clean pool, I enjoyed my swimming lessons there 😌😌
Decent hotel with good restaurant and is relatively cheaper.
Nice view, nice location and nice scenery, especially at night. But the waiters at the bar can actually do better. Thanks.
My stay was fine. Nice place to be.
Clean and neat. Aloof staff though
The Chicken Vegetable salad is highly recommended!! Fresh and crisp.
A nice hidden jewel less than 4 minutes drive from the upper-class Maitama District. Has all the bells and whistles that can be expected from a business hotel. Along with big conference rooms and swimming pool. A perfect hideaway from prying eyes.
Great staff, top notch services
At good location....Great services
This hotel has possibly a long list of need to improve things. Building a Nice Property need not turn it into a hotel. The facilities (operational) and the service turns into a good hotel.First the Bathroom room refuses to close, the bathroom light kept on blinking, no bath mats, work table didnt have a plug point, everytime you order food, one need to pay immediately (why cant we pay at the time of checkout). It take quite a while to get a simple cup of tea. By the way, the intercom voice is so low that you can barely hear the other person. No smoking zone outside the hotel building.The staffs in general were actually good. The problem is with the management I guess.
Hotel staff be acting like you did not pay. I mean the food is great and the facility is beautiful but I still retain that the staffs have a long way to go in their service delivery. A beautiful space is not enough
Ok for the price I paid. I have no intention of using their bar or restaurant though, as Im only here overnight.
Nice place pool a bit too small but its clean and private..
This is a really nice place to just go chill
Lovely environment, great food too!
I love this place. Its very convenient
One of the best hotels I have seen in Mabuchi...... I would give it a 7 star rating if I could
This is a beautiful new hotel that can make name. Gishiri is a nice developing area. Reno hotel!!!
Nice place... Not seen much but I like what Ive seen so far... I enjoyed the poolside with family, have checked out the gym... its alright! Halls for small occasions are fine. Nice quiet neighbourhood. I should try the food next time Im there! Decent experience!
Hotel Reno is exquisitely furnished hotel. With so many relaxation facilities; Lobby Bar, elegantly put restaurant, well equipped fitness centre, and royal looking swimming pool. Its serenity something to behold
Its a good clean hotel with friendly staff.
Serene environment with impeccable service.
Rooms to suiteGood room serviceAir-conditioned rooms
Great staff. Very efficient
Gets comfy at at this exotic hotel and enjoy its serene environment...
The services is awesome and is a very condusive environment.
Is Good hotal
You have to be there to understand
Its k, I watched Chelsea flog the big guys-@real madrid
Good place to relax and nice place to enjoy yourself
Tasty meals. Clean rooms. Clean swimming pool. Good service.
Nice hotel.
Poor customer service. Security guards and gate keepers were absent as at time visited on 18-10-2021. A car was parked in front of one of the gates blocking access. Very poor
Okay, good environment and clean rooms.
Their services are top notch 😘
Hotel is average with a nice pool and courteous service. Had a party of over 30 people from hiking a trail and they were able to correctly take our orders and it came out fairly quickly. A little bit hard to find but the serene environment makes up for the troubles of locating the place
Google map direction is poor.But easy to locate from Nicon junction by taking a walk.
Facilities are ok, and easily accessible.
They need to work on their customer service
They dont even give complementary breakfast no complementary water,for your information the map. Will.mislead you the map.direction is incorrect .
Beautiful pool, enjoyed my time there
Amazing and excellent experience
Nice view, but lousy staff
Cool and nice place.
So far so good..exceptionally nice reception with welcome smile. understanding people. wonderful property. all quality options. prices are little steep but worth.. u got to try it once..
Awesome experience @ Reno Hotels Abuja.
Its beautiful and classy too
Its cool and its a place to visit at all leasure times
I think you have a staff willing to serve and very polite.
I called it my favorite hotel
I am giving a 3 star, because it has a good view and a nice location. So when I go in, then I will give it the desire star.
Great food but quite pricey
Lovely environment, serene and beautiful..
Needs some maintenance, staff are polite
Very friendly and helpfull staff what make you feel very welcome!! Thank you for staying 2 nights... you will always want to be here next time and will certainly choose this hotel ....
Its a quiet, neat and very comfortable hotel. Id sure like a repeat of the experience!
The best part was the pool
The gym instructor was very rude. So, I live close to Hotel Reno,my family and friends are no stranger to the pool. Covid 19 happened and we havent been there in a while. I went there today with my daughter and friends, we were not sure if the price had changed from a thousand naira. I decided to ask the receptionist, Monday. Is the price still N1,000? He said yes. Can I pay after swimming? He said Yes. I was about to go in with my daughter and the gym instructor stopped me. He barely spoke English. He was rude and nasty. I asked to speak with the supervisor and asked that the gym instructor tenders an apology. Either Dele Or Friday attended to me and the gym instructor proved stubborn and couldnt apologise. Too proud? Do not work in a service organisation that deals with people everyday if you cannot be polite or apologise.i still await my apology.
Horrible hospitality business... Their chef needs to be sacked... Only African soup, they get 60%, others 30% or below
Beautiful view in and out
Excellent service and roomy rooms
Very nice place to lodge and have a good time away from home
Good customer serviceConducive environmentAffordable room rates
So comfortable
Massively underrated hotel. Its arguably one of the bets hotels in Abuja. A preferred destination for me. The food from the restaurant is also decent. The grill by the pool side makes one of the best catfish youll have.