Polite staff, quick and effective service... However there are peak times as theyre very busy. I suggest going around 3pm
It’s only God that will punish GIG logistics Utako to be precise!!!!They’ve done their worst oooIt is well!!!Bunch of unprofessional Recruits!!ThievesI sent a well packaged perfume only for it to arrive opened and the entire content had poured away... my perfume was tampered with by the attendant at utako.. I made this report and after delaying me in the name of investigation, they told me I didn’t package my product properly before sending.... same product I sent over 20packs to port harcourt with another logistic means and they arrived intact... same product I even received from jos.. more than 30 packs and they arrived intact not one spillage... then it’s the 2packs I sent to Uyo using your delivery service is what leaked away and you telling me it wasn’t tampered with!! And you won’t be liable for the damage.. you guys have done your worst... you’ll meet your match! As for the female attendant I hope you find peace ooo... Bunch of incompetent and untrained staff... hungry ones at that!It’s not even as if the bottle was broken o.. noBut somehow one bottle leaked away and the other was intact and they have the guts to tell me i didn’t seal properly.. Your investigation is Trash!!!!!
Well organized and efficient service. Could use a friendlier front-desk staff though.
Effective, diligent and client-responsive. I love their services
My experience at the utako branch of GIG logistics was not so nice to put it mildly. Customer service needs to really improve. I used to be proud of GIG for that before,but now...smh
I have always enjoyed using this service in utako, Abuja but the lady who attended to me today was not professional. She actually told me I should hurry up that she wants to close, as she was to close by 3pm. It was a few minutes past 3pm in such a rude way. I didnt engage her, I just ignored her rude comments and ignorant gestures.23rd May 2021.
GIG review belowAmgray Logistics:Ship From USA to NigeriaShip from Nigeria to USA.Amgray Logistics office: Jabi Abuja, Ikeja Lagos, Houston Texas.GIG review.Honestly they are fast growing Logistics company in Nigeria but they delivery is not fast as expected. Delivery to other locations should be 2 days maximum not 4 days.
The attendant had a pleasant disposition. Three days still seems like a long time for a local shipment.
Trusted but customer care is zero
Customer service is top notch, the attendants are friendly
My parcel was to was to be delivered to me on a Friday, I didn’t hear from the rider, begged gig to contact the rider, they claimed they didn’t have the rider’s contact. Imagine!!! How do you not have your dispatch rider’s number? I still haven’t gotten my parcel nor heard from the rider.
They’re so bad@ what they do and keep bad receptionist... imagine placing an order for the past 12days, it arrived and I didn’t get a notification message or calls from their center here in jos branch emerald plaza fwavei zaramaganda road, hence I constantly kept disturbing the company I ordered my products from, they literally told me that it has been delivered to them since.Apparently, I was sick and sent a friend there the same day for my parcel 📦 and I was charged extra 500 naira b4 releasing.Is this my fault that I didn’t pick up on time???
Just Ok Logistics company, but most of the time, the queue is almost unbearable.
Only one person attending to about 10 people this time of year and the staff dont even care. in comparison to what we pay..its very poor. The Utako parcel office is very tacky too for a federal capital.. please you guys are more reputable than this.
Horrible customer service that lacks skills and knowledge to be the face of the company
Very helpful and efficient staff
GIG now chooses Parcels Over Passengers. The Vehicle was choked with goods that are not owned by people in the bus 🚌
Easy to access, its on road site after UBA
Slow in delivering items. Express delivery takes over 5 days
Theyre good but not excellent in managing clients
Easy, realiable and fast.
They can move just about anything to any place in the world for you.
Good service delivery.
Service was fast BUT they allowed other customers to cut in front of the ones who came in first. The employees said nothing about it.No orderly system of service. It was annoying.
Very organised. They take COVID 19 very serious. No Mask, no entry.
It was okay but the service was slow
I recommend GIG Logistics to anyone looking for a professional courier company in Nigeria
Too expensive, and service is slow, I had to wait for just 3 people for hours before I was attended to
Well serviced.Keep up with the good.
Lovely services
Simply the best
Not just logistics though, I used their transportation service and it was top-notch. It was as though I was flying. GIGM is indeed an awesome company. With GIGM you truly do not need a plane to fly...
Polite and prompt service..
Lemme catch them outside
Its a cool place for relaxation and having fun❤❤
Arguably one of Nigerias most efficient Logistics Service Companies. Wonderful service delivery. Im impressed.
GIGL impressed me with their timely and courteous service when an item I ordered for from Lagos got delivered to me safely in Abuja in no time...very impressive service....
They have a very organized system and no delays
Its okay. A bit of a long wait because they are usually swamped with customers
Nice courier service
Strictly coordinated
Awesome 👌
Excellent customer service.
The sent a message that parcel has arrived location since Friday and the will contact for delivery till Tuesday no call or message very poor
Very useless services with rude drivers. H
You really need to work on your delivery service .
Poor attitude from staff.
One of the most incompetent delivery services Ive had to deal with recently. I paid to have items delivered to my office address in Wuse 2, only to get a text message saying I needed to come in with an ID card to collect my items or risk paying a holding fee of N100/day after 3 days. I come in the next day to pick up myself (bear in mind I had paid extra to get it delivered to me) and they tell me theres been a mix-up with the text messages and the items are actually out for delivery. This after driving to Utako from Kubwa SOLELY to pick up the items. So now Im leaving without my items, thanks to a drunk person sending out incorrect SMS
Best transport company i ever see.Infact u dont need plane to fly just try them and enjoy their service
A logistics company attached to GIG motors. Trust worthy
Nice transport company
Nice
Worst Logistics I have ever used. Delivery was supposed to be doorstop delivery, delivery from Lagos to Abuja took 2 days. Delivery within Abuja took 3 days. And customer service agents were very unhelpful and uninformed.Very useless, rubbish and ineffective service.
Well coordinated and prompt with delivery.
Organisation
Orderly and efficient, goods received in good condition and on time. Few customers complained of not getting notification of arrival of goods and had to pay extra for daily charges.
Good
This is the most incompetent delivery service ever. Rude, distracted and slow counter attendants.
Waybill.price too expensive
No phone number to contact GIG Logistics per state. Annoyingly, I found a number for GIGM somewhere online for the same state but she still referred me to the general number that isnt accessible, without assisting with my enquiry. Thats not so good.
Very professional and swift services, customer care is top notch.Goods was delivered on time and in good condition.
Ok
Nice
Good services.
Nice
A very busy place with a lot of deliveries to be sorted out
You guys are so Unprofessional with your services. My item was sent out for 3days now and Im still yet to recieve my package and when I put a call through they tell me its on transit. For 3 days!!! Never using or recommending ever again.
One of the best road transportation company
Prompt
GIG Logistics is a good channel to send and receive goods
A place to experience
Nice
Professional services! Fast and quick delivery
Not
A logistics and delivery company. A subsidiary of God is God motors.
Yeah I know them
Very organized
Worse service ever.
Very fast and efficient
Fast delivery thanks
Duration for delivery is ridiculous.
The service was good.
It was dirty
Poor services and bad maintenance of vehicles!
Sercice was great
Okay
Nice
Just passed by
Outstanding Exiprence
Cool
Public transportation company
Nice and decide