The hospital has distinguished itself through their special facilities and services. It is equipped with ultra modern standard facilities and good services from well qualified staffs.Expensive but you get the best of treatment and care and structure is well build and location is strategic and operational.

Good health care delivery. The staff are polite, professional and caring

NISA premier upholds professionalism and keen interest in their patients. Although service might be a drag sometimes too. It is very pricey though in comparison to other hospitals. The hospital was built with the old hospital formation of long walk ways and titled isolated buildings. However, new buildings and modifications have sprung up in recent years as the hospital aims to meet up with recent advancement in architectural design

Its a great hospital, very well managed. Doctors, nurses, and other staffers are very friendly and well behaved. Wheelchair friendly, a three storey building with lefts for those that cannot use the staircase. Lovely place to be. Their wards are second to non I have see in Nigeria. They have rooms, suites and deluxe suites depending on what you can afford and the type of comfort you needed. I told my brother that the owner of this hospital is running a hotel and a hospital together the Doctors are very prompt once called by a patient same with the very friendly and respectful nurses they have there. And they run a 24/7 round the clock security service around every corner of that hospital.

They are one of the best hospitals I have been in recent years. Their follow up and step by step approach are one of the best I have ever seen. I will recommend them to anyone.

How do you keep a sick patient for 3-5 hours before seeing a doctor? Not to talk of the extra hours to run tests and consult before finally getting treatment? NISA is a big NO!

The doctors where so impatient. Driven by you doing expensive options that will generate more money for them.Time wasting; Very insensitive to time. Wasted over 7 hours waiting for the doctor to come and prescribe drugs to an emergency patient for that matter.Cost not the problem but poor patient relation is or customer service so to speak.

Top notch hospital. Organised and completely up to standard. The Nurses and doctors are highly professional. Tho quite expensive but worth it.

NHIS patients are treated poorly in this hospital, even the seating area and doctors office are lacking in the NHIS building. Just get ready to be kept waiting there

A well equipped hospital with latest facilities and services is excellent

The growth of the Hospital is amazing. The way they respond to customer needs is even more amazing.Kudos

I wish I can rate 0 stars. Please include empathy in your list whenever you are recruiting staff. That is something that is majorly lacking in the doctors, nurses and the lab technicians. As a sick patient, I was tossed up and down from one building to another and left when my cramps became worse due to the stress encountered. Like, are these people trained CARE givers? Management of this hospital should send mystery patients to assess the real situation in the hospital. Most of the hosp reviews this year are bad despite the ambience improvement. Workers attitude should also improve please.

Great Hospital with modern health care equipments

Very bad experience. Had only one doctor attending to patients especially for the NHIS. Patients spend the whole day at the hospital waiting to see a doctor. They should do better and improve services.

I was admitted here for a week and I must say that the medical personnel are courteous, friendly and professional. On most occasions the nurses administered drugs on time. The customer service department staff also did rounds twice during my stay to ask if I had complaints and made sure that I got tissue twice. One major concern is that the sockets in the wards are almost all dead or broken if you find a good one and I complained twice but it was never fixed. The doctors did rounds twice daily and I found them to be nice and explained very carefully to the patients where necessary. Electricity was 100 % OK as the hospital uses a standby generator so we never had a blackout. The restaurant was a little off their game as sometimes the food is served late without apologies. I was once served sour moi moi which I had waited for for over an hour and when I complained the boy who brought it said that he didnt taste the food. It is a good hospital generally, in fact its one of the best and I would recommend it. The pictures are from the general ward.

A good facility with experienced staff and serene environment

Commendable customer service.High level of professionalism.State-of-the-art facilities.

I thought so well of NISA but i was really really disappointed!!It’s soooo Sad how some people are treated even after paying a lot for services that you are not getting the value for it. .All we were asking for was for the hospital to account and explain every charges billed from deposit made.It was like we were begging for it and some of the staff(Nurse/cso)especially the nurse in ICU was so rude and got involved in the bills we were challenging.Even after paying a lot for an emergency consultation (Neurosurgeon) we waited for hourssss and no one updated us till we kept asking ...health workers shouldn’t take people for granted especially when the patient relatives make financial commitment.a little empathy and understanding will go a long way, your Staff should atleast learn to listen when a patient makes a valid complaint.I pray and hope this message is reviewed for a better experience for other patients..May God help us in this country!

The services here is minus zero, this my first time of coming to NISA and after been kept for 3 hours was now told that they need to send an email to my HMO. I could ve been told from the onset to enable me make on the spot decision to either wait or go. The front desk staff are so nonchalant that one was wearing ear pod on 2 ears even when I approached her, she didnt have the decency to remove it but chose to ignore me.I formally laid a complaint with one Mr. SEUN

Easy to locate, beautiful ambiance and hospitable staff

A sister died of internal bleeding that could have been avoided. Gross negligence!!

I had an amazing experience there. I had my son there two years ago. Their services are top notch and professional. They have a lot of Clients so you have to go there early so as not to wait for too long. I was admitted and I must say that they have professional customer care who always came around to see if we had any complaints. Regular ward rounds were made and the doctors ensured that my son and I were fine before been discharged.I was so sad when we had to change our hospital cos I used my husband’s HMO cos I really love their services and professionalism. They leave no stone unturned during my antenatal visits to ensure that both my son and I were fine. Kudos to you guys! I’ve still not seen any hospital that matches your standard. So every penny spent there was worth it. Keep it up guys.

I had a really terrible experience with this hospital, and its gonna be hard to forget. During my antenatal visit to the hospital in the middle of January this year, the doctor had told me she was gonna refer me to the gynaecologist since my due date was near and there was no sign labour was gonna come naturally. So I was booked. That same day, I complained to the doc about my older child and I having cough, catarrh and sore throat and she recommended some meds. (This had been my complaint since I approached 3rd trimester).I met with the gynaecologist who also confirmed what the doc said and asked me to come for induction the following week (my exact EDD). I spoke to a private midwife and she advised me to buy some time, that labour may come naturally since baby and I were confirmed healthy. So I did, and met with one Dr. Abalaka, a gentleman, who gave me few more days to meet with him before finalizing the induction.Well, before the date of the appointment with Dr. Abalaka of Nisa Premier hospital, I fell into labour on 20th of January 2021. Everything was going on well until I began to cough as soon as I was delivered on the 21st of January. My newborn was also coughing because he had swallowed something. The doc approached me and asked what was wrong with me, told him I had cough and a dry throat. He then called a smallish Asian lady in to check my newborn but she refused to touch him. I noticed the medical personnels around me quietly dispersed and a pregnant patient who was brought in was quickly moved out. The only care that was given to my child was his clothes that were put on. He was denied the right medical care and attention.Meanwhile my husband and older baby were asked to go wait for me in an isolated ward. The doc approached me and said I was gonna be discharged asap because I had symptoms of covid-19 and needed to go do a test and return after 2 weeks with the results. He also advised me to return to the hospital if I had any complaints within these weeks. We were later discharged that night, with a paper asking us to come the next day to see a paediatrician because my husband and I had let one of the nurses know there were some abnormalities we noticed in our baby.When I got home I realized my baby had not been given his first shot (immunization) too, so I decided to seek help on the Nisa Premier pregnancy WhatsApp group, where a few mothers informed me that he was supposed to be given before we were discharged, but the group admin removed me from the group after I talked about the ill treatment shown to me at the hospital. So I headed to the hospital the next day, 22nd January 2021.I met this rude, ill mannered paediatrician named Tunde, who asked me to leave his office, and ordered the place to be cleaned immediately. During the consultation with him, he had called the skinny Asian doc on the phone, and told her the lady that was suspected to have covid-19 was at his office and wanted her child immunized. The skinny lady had asked him to ask me to leave and not touch my child. I heard every word she told him.He then told me I had covid-19 and I was unreasonable to have been there as I was exposing him and others in the building. He asked me to leave his office and not come back until I was tested. In his words, I WONT TOUCH YOUR BABY, SO YOU CAME HERE TO EXPOSE ALL OF US TO THE DISEASE! Believe me I broke down In tears because it was barely 24 hours that I had been delivered of my baby, and I was shown so much hate, degradation, discrimination and abuse because I was suspected to have Covid-19.I even went as far as asking him to check my history as the cold had been there for months and I always complained whenever I was there for an antenatal visit, but he chose to treat me like the plague itself, and my child was never checked. I am still hurt, disappointed and full of regrets.That was my wifes review on their official page.I was there. Terrible experience.The neonatal doctor we saw is a terrible human. No single drop of concern for a new born baby.Wonder how he became a doctor

A hospital without ER , and very low service ( wish there is a zero star).

Clean and professional atmosphere.

This is the worst hospital to ever attend in Abuja. Their services is nightmare. Their staff is so unprofessional, irritating, lazy and rude.If you have some value for your life and your loved ones dont ever attend this hospital.You will pay so much and get nothing from them.

Relatively big private hospital, also expensive. Known for their experience with IVF. However, i cant say same for their eye department.

Its a good hospital. The Doctors are very professional and the nurses are nice. The support staff though need to work on their customer service and people skills. They come across as stiff bordering on rudeness.

They have a very dedicated staff base who would go all out in counselling their patient.

The doctor patient relationship here is top-notch, they make you feel comfortable while the treat you with so much love and care.With state of the art equipments and adequate medical personnels; expect nothing but the very best here.

Nisa Premier Hospital is one of the best private hospitals located in Abuja. They have good doctors who take their time to talk to patients and the hospital is neat whenever you visit. Their buildings have signs to make it easier for one to identify. Apart from the medical staff, non medical staff seem willing to assist. The hospital has a big car parking space but it needs to be tarred. They also have a lot of construction going on at different times.

The worst hospital I’ve ever been to in Nigeria.... I would not recommend it for anyone because it’s unnecessarily expensive and the service they render is not worth the price, the staff are rude! And they are only after the money and nothing else. It’s nothing out of the ordinary.

Pro: had my sons circumcision here. Perfect and friendly Staff... Nurses have good attitude.Cons: I was made to sign a consent form for a surgery without talking to the surgeon. I think talking to the parents on what to expect after the surgery would go a long way.

An amazing experience. Did my summer Medical practice there and i enjoyed it. The staff are like one family and the Doctors & Nurses carried me along and taught me really well. The patients were also treated and managed well. Next time i am in Nigeria, will definitely go there again.

Great environment and staff, customer service is top notch

Looks beautiful

One of the best private owned medical outlet with great medical equipment, facilities & services within the Federal Capital Territory, Abuja.

I had a bad experience at this hospital. The nurses were rude and impatient with my toddler. That’s not even the worst part. Keeping us on admission for 6 days for malaria and using my baby for trial and error- that the first drug didn’t seem to work and so they have to test again and change to quinine syrup for a 1 year old! Or is it the day we went for immunization and I thought I was at a local health care center? We sat down for hours!!!! Never again. I don’t think I can entrust the life of my children in their hands, maybe they are only good with OB/GYN , IVF and the likes. Never again

Customer friendly and empathetic staff.

Very good hospital compare to their counterparts but they need to work on their laboratory services. In as much as i agree that test must be done before treatment, the test result takes forever. With an hospital like this it is expected that they have a faster equipment that wont keep people waiting forever for result.

Nisa premier hospital is the best and standards hospital I ever seen, we give whole of our best to make sure our patients will not complain or lack anything, best treatments, etc, and here in nisa our services anybody can access, thanks.

If I could give zero star,I would..I felt like we were back to segregation era,only this time,we are all black..the treatment of NHIS patients is terrible,its like a choked up local government clinic in 1 building..I think it should be shut down if it wont be improved upon..I was already using Cedacrest but went there because my husbands NHIS was registered there and boy was I disappointed.. we will be changing hospitals,I will stick to Cedacrest for now,goodluck to whoever decides to use this place. This is my first time ever writing a review on something, but its necessary to save someone else the headache.

My experience here was okay. The consultant Obgyn was very professional and listened attentively. Customer care is topnotch, washroom facilities are very neat.Registration is 5000 naira and consultation is between 10000 and 25000 naira depending on if youd be seeing a consultant or a GP.Overall, Id highly recommend.

Has grown over the years to be one of the centers of excellence in health care delivery. Has specialized clinics with full compliments of consultant DRs. Their specialty is on females and reproductive health...in fact the name Nisa means FEMALES. Adequate parking and security with standby Generators. Also has complimentary facilities like a restaurant etc.

Nisa is one of the leading hospitals in the FCT. Services are international standard. They offer health services for children and adults. They provide emergency services, antenatal services and surgeries. It is also an IVF centre. Imaging services and laboratory services are available. They equally have a dental and ophthalmology clinic. Customer service is very good.

Nisa is a good hospital. I was using my husbands HMO which was excellent. I decided to use my NHIS the service is terrible, one will spend almost the whole day in the hospital, especially to clear the form. And I notice the Doctors what ever you complain its malaria test and drugs the give. Its like some of the Doctors are not experienced. My husband complained of pain in his chest and stomach its malaria drugs he was given.

Nisa Premier Hospital Is Among the Best Private Hospital in Abuja.

For those who are on insurance they will askyo call your insurance and narrate your problems, and you have to call the insurance for your self, else you won’t be attended to. I’m very sure of this and it’s a big issues to users. (My regular experience)

The doctors and nurses who attended to us were pleasant. Good environment too, and the facilities are okay.

Great hospital,

Their processes are wack. The admin guys are so good at pushing patients about. A simple payment can take an hour to make. Most times, the lab guys or payment cashiers are barely on seat. You may have to switch between buildings to do that.I was using my husbands HMO before which was under PHIS but after i switched to NHIS, i saw the other side of the hospitals service. you will definitely spend the whole day once you are under NHIS. the managed care guys are very rude as well. Their anti natal service is not well structured. I was using my HMO with another hospital before now, and the services were top-notch. This came as a shock to me.If you really want to get something good from here, just do PHIS or switch hospital. And before i forget, dont try to use their dental clinic, you will go back with more problems.

They need to improve their customer care service.

Its an OK hospital but their immunization clinic is great, the hospital is big and have so many specializations ranging from pediatrics to gynea, overall its an okay hospital, can be better Thou, its also very easy to locate especially because of its unique white and blue structure that is really hard to miss

They dont have doctors on ground,the few available are proud and saucy.after paying 25k for consultation my wife was been insulted by the head of urology Department in Congo building.i definitely wont be back there ever again.

Nisa has been known for swift medical attention for years now, but recently, its been poor, you could stay for 5hours before youre attended to now. Well when you finally attended to, you wouldnt count the wait cause you will be satisfied with the full care.

Coming to nisa makes me sick,delay all the time. You practically get frustrated before you are treated. Please beef your customer service delivery.

Nisa is king for professionalism, transparency and excellent patient empathy

Respectful young ladies and gentlemen. Quick medical response is priority to them.

An ok hospital. Very segregative; insurance patients get a shabby treatment (why take them if you cant treat them same way as others?). Toilet in their area is so dirty and no water to drink. These same services are in the other areas where patients pay. NYSC doctors are assigned to NHIS patients; even children see non-paediatric doctors; test results take 2 hours even malaria test; drugs are the least in the range. NHIS patients are not valued here but if you are paying cash then you are king. Services are expensive and maybe the reason why cash paying patients are given preference.On the good side, they are expanding and growing in services offered including eye and dental services. However, they are not affordable. If an NHIS patient for e.g. has an eye issue, they will be referred outside instead of the eye facility within.

I work there. Awesome place, great ambience...

Good hospital

Nice place to be, with friendly and very professional staff.

Top notch health care services

A great hospital with ultramodern facilities to meet world standard

Patients are respected, excellent medical services rendered.

They try

State of the art hospital with good health care

I give then 78% on their performance.

Great service, really good doctors.

Nice hospital

Awesome reception, quick response and clean environment

They have state of the art facility

Its a nice place,the services there are encouraging

This is the most overrated hospital in Nigeria. The first time i took my son there, his blood sample was taken. I came the next day for the result and the sample was missing. The second time I want there I had to wait for three hours because there was no doctor to see my son. If its an emergency , Please DONTTTTT...

Ee (eeissti Ali. Td

Well staffed but too expensive IMO. Kinda overrated

Good Gynecology Medical Treatment

One of the best for children healthcare

Nisa premier is highly equipped with good expatriate but very expensive and hard to locate.

NHIS patients are given less attention

Standard Premier Hospital

Prompt service👌

Poor experience, fail to get doctors prescription, had serious doubt about one of the text result, experienced difficulties to pay(both cash counters ware close at the same for quite long time and for sure u cant get support before paying)

One of the best private hospital in Abuja

Good hospital but quite costly

Nisa is just the best

Premium healthcare service

Very good

They try

How to poop?